Precision Garage Door of Northwest Arkansas
Has Received 160 Reviews in:
Bella Vista
Average Rating: 4.88
Install Garage Doors
Bella Vista, AR
Door quality is excellent. However, 3x techs have come out but problems still exist. Yes, uneven garage floTCor is evident. One tech alluded to this being a common problem, but we still have excess spacing on right side and bottom. Bandaid fixes are not lasting more than 24 hours. Flooring was not checked beforehand, otherwise we might not have replaced but only repaired. Now we are stuck with door that looks bad from the street.
Carl Heffner
Response:
Thank you for taking the time to provide your feedback. I am sorry we have not been able to come to a solution that you are satisfied with. We attempted adjusting the door multiple times and gave you a thicker seal to rectify the situation. Unfortunately, with the condition or your concrete we are not able to completely close the gap you are referring to without jeopardizing the safety and longevity of your garage door. If the concrete is leveled or fixed, please let us know and I would be happy to have someone come out and adjust the door at no charge.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bella Vista, AR
Very professional thank you, Cade!
Donald Scherz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bella Vista, AR
I basically chose Precision because they could come out first thing the next morning. I had also seen their commercials they came to mind right away. I had come home at 5 to find my garage door with a broken spring and I could not lift by myself. Called a couple door company's and Precision could come out between 8 and 12 the next day. Thankfully they came out at 8 and by 9 were done, replacing 2 springs and a bearing.
Tim Garton
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Bella Vista, AR
My old garage door opener stopped working and I called Precision as they had done good work for me before. Justin the installer arrived in just a few hours and installed a new and better opener in a couple of hours. The company and Justin were both prompt and professional. Very pleased!
James Horning
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Bella Vista, AR
Called for a quote on replacement or repairs on our garage door. The technician responded in a timely manner and gave us a thorough description of what could be done. We decided on repairs and they were taken care of quickly and professionally. Very happy with the results.
Margaret And Tom Counley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Install Garage Doors
Bella Vista, AR
Great gentlemen performing their duties and listening to old folks story telling in the process. Thank you gentlemen!
Morris Tignor
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bella Vista, AR
Everyone from the phone call to the onsite technician was extremely professional! Our technician was so friendly and knowledgeable! He took care of our issue in a timely manner. I would recommend Precision to everyone!
Sandy Cremente
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Bella Vista, AR
Very quick response, we had our new garage door installed in one day! Chris did a great job. Very happy, great company.
Rebecca & Douglas Chesemore
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bella Vista, AR
Acoya Herron was my technician yesterday and did a fantastic job! From getting online yesterday morning to having my garage completely fixed within just a short few hours, is a testament to how Precision Overhead Garage Door Service cares about their customers. We are so grateful for this experience, and I would gladly refer others to this company and especially to this technician. Thank you for everything you do!
Gregory Allen Hagg
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Bella Vista, AR
I never got a receipt for the work was done at 26 Cambria Dr. IN Bella Vista on Sept 26. Please send to jtuy@sbcglobal.net Thank you
James VanTuyl
Response:
Thank you for your review, we value our customers feedback and use it to continually evolve and ensure we provide top notch service. I apologize you were not provided a receipt in a timely manner. I have had a copy sent to your email address and placed a hard copy in the mail to your home address. I also had our General Manger reach out via phone to ensure you are completely satisfied with the service you received. If you have any questions or concerns please contact our office and we will address them immediately.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bella Vista, AR
Very happy with the overall experience. From the time I placed the call for assistance, to how quickly a technician arrived onsite, to the overall professional attitude and experience shown. Thank you very much for an easy, problem free experience.
Michael Stout
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Bella Vista, AR
Precision Garage Door Service was simply outstanding in every way possible from Estimator Drew Bates to Installation tech Andrew Sexton. Both of these men were very professional, courteous,and knowledgable. I give my highest recommendaton to Precision Door for any kind of garage door service. Well Done !!
Steve Hoyt
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Bella Vista, AR
Service minded tech with a personal touch. Made the process of purchasing the new opener easy and quick. Nick was helpful in every way and did a great job. Thanks
Jack Laney
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Bella Vista, AR
Drew was not just efficient and skillful, but also a good teacher: now I know what to do if the door falters. And he taught me how and where to lubricate, as he did it. He saved me money in the long run, by showing me everything — not that I would ever hesitate to call Precision again for anything I couldn’t handle with my garage door. Nor would I hesitate to recommend your company, and especially Drew! And I suspect I’ll be replacing the bearings in the future with your company’s superior parts. Thank you, Drew. Thank you, Precision. May God bless you all. Steve Moore
Steve Moore
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bella Vista, AR
Jacob was on time, courteous, and professional . He is an excellent representative of your company.
Andrea Lego
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bella Vista, AR
David is a straight shooter,very informative,and polite.You have a very rounded man who represents your company well. Tim Muckler a very happy customer.
Tim Muckler
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Bella Vista, AR
Great service, but way overpriced on parts. Replaced two springs and 3 bearings for $689.00. The markup on parts is nearly triple of what it would be buying equivalent parts online or at hardware store. For example, bearings avg. price is $10-14 online but from Precision they are $59/ea. I'm deep into a remodel on my house and just didn't want to mess with another repair as I have so much on my plate. Having worked on garage doors at previous homes of ours and clients, expected bill to be in $300-range. Learned the hard way again of why I should do the work myself if I know how.
James Schlankey
Response:
Mr. Schlankey, Thank you for taking the time to leave your review, as we truly value feedback from our customers, both positive and negative, so that we might continually improve our business. It is our understanding that you were pleased with our service but displeased with our pricing. For the record, our technicians do not set our pricing, the company’s management and leadership team does. We do not claim that our prices are the lowest in the industry. The parts we offer are proprietary and are of a higher quality than what you can find on the open market. Our parts have longer life cycles and allow us to stand behind our products for years to come. Additionally, we regularly review pricing to ensure that we can maintain a profit while providing top notch service and support on all of the products we offer. As in any business the price of the part(s) is not the only consideration when establishing a selling price. Factors such as insurance, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising all must be considered when establishing pricing. We hope that you understand not only our position, but that our overarching goal is to ensure we offer service and products that provide long-term solutions to our customers. We want to ensure that your garage door remains safe, secure, reliable and trouble-free for years to come. We appreciate your business and hope that you would consider us in the future for any of your garage door needs. Sincerely, PDS of NWA
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Bella Vista, AR
Prompt, courteous service. The new garage door looks and works great. Thank you for getting us taken care of.
Richard Bacon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bella Vista, AR
Thank you for the prompt response for an appointment. Justin was very professional and knowledgeable. Got my garage door working property.
Becky Lamontagne
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Bella Vista, AR
Good guys. Good service.
Donna Hutchinson
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Bella Vista, AR
Aaron Kardynalski, did a great job with our garage door. He was pleasant to work with and he was on time. The job was completed in the time he stated. The Spence family would highly recommend Aaron Kardynalski to anyone. Thanks Mr. and Mrs. Spence
Rory Spence
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
Work was excellent. Had a few hitches but worked them out.
April Hogan
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bella Vista, AR
Our technician David was prompt and extremely helpful! He made sure that our broken door was pulled shut before he left, despite the damage. He was super helpful in making sure we got a good deal. Overall great experience with the company and the technician. Would recommend to others!
Fallon Bleich
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
Our garage door broke due to a horrible DIY install job from the previous home owner. Precision came out the same day and was able to order an in-stock door and have it installed the next morning. Andrew, our technician, was friendly, professional and very helpful. Can't recommend enough.
Beth S.
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bella Vista, AR
Drew did an awesome job.. very pleased.
Marhys Eckley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Bella Vista, AR
Young man was thorough, polite and professional.
Cathy Lyman
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Bella Vista, AR
Dustin was amazing! Identified the problems and offered us multiple solutions. He answered every question and got things fixed and working smoothly. Very happy with his service.
Joe Hannan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Bella Vista, AR
very fast service and great product
Nik Paunov
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Bella Vista, AR
Our service technician, Chris Wickham, was fast, professional, and really knew his stuff! The entire experience - from consult, to purchase, to installation - has been wonderful. We especially appreciated the text introducing us to Chris before he even came out. The door is a good quality, it was delivered and installed when they said it would be, and we are very happy with the service. I hope we don't need another new garage door any time soon, but if we did, we would call them again.
Alan & Jennifer Johnson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
Great job installing new garage door. Very professional technician.
Jim Bell
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618