Precision Garage Door of Northwest Arkansas
Has Received 136 Reviews in:
Bentonville
Average Rating: 4.87
Broken Garage Door Spring Repair
Bentonville, AR
Out technician, Drew Bates was terrific. He called ahead of the scheduled time, arrive a few minutes early (unheard of these days from servicemen) and was most knowledgeable. In top of these attributes, he was courteous, efficient and had a good sense of humor. We could not have asked for better service.
Jake Maas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Bentonville, AR
Because they are fast , friendly, sure funny , great work. Also love your commercials. We all stood around and says, “ Wait, Wait, yep”
Rick Bough
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Bentonville, AR
Amazing service! The local team did a great job. They came out quickly, found something that fit our needs IN STOCK! And we lucked out into a same day install. Our hero’s!
Kassondra Butler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Bentonville, AR
I was having problems with my Liftmaster garage door opener not working properly. The dealer locator on the Liftmaster website referred me to Precision Overhead Garage Door Service in NW Arkansas. They were able to send a technician later that day, and Drew arrived as scheduled. After a thorough analysis of my garage door situation, he presented options of repair vs. replace the opener. I opted to purchase a Liftmaster smart garage door opener as a nice upgrade, and Drew installed it promptly. He also discussed other improvements - new rollers, cables, and bracket - and this combined with the new opener made my garage door opening/closing much quieter. He walked me through the My Q App setup on my iPhone so that I can control the garage door from anywhere. I was very pleased with the prompt scheduling by the office and the professionalism by Drew and will use Precision for any future garage door needs.
David Ginn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Bentonville, AR
Overall well done and I would use Precision again. The only issues I had include: 1) The pre-service-call chat understated the cost of the replacement springs. I may have gotten another estimate if I had know what I was really up against. 2) The first thing the technician said upon arrival is "I hope you didn't crush the torsion tube when you installed the openers." I resent the assumption that I am incapable of installing a garage door opener myself. (He found no issues with my work). Note - Your survey doesn't accommodate everything installed: Two springs, 12 rollers, two torsion cables, two sheave pullies, one bearing.
Gary Berger
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Bentonville, AR
Jason, technician was very courteous and friendly. He knew what he was saying & doing. Finished in a timely fashion & took the time to explain all the perks our new Operator offered. Please recognize him for his knowledge, expertise & friendly composure & still remain professional. Thank you Jason, we truly appreciate it.
Gwen Terry
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Bentonville, AR
Our Precision installer was fast, professional and courteous. We love our new door and the new lift mechanism that doesn't sound like an amtrack parade. We purchased every product listed below. The installer offered to install the Lift Master APP on my smartphone. I said no, not wise decision from an eighty year old man whose VCR is still flashing twelve. My App is still not installed.
Judy Mallett
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
Thank you so much for the fast and wonderful quick response. Every thing is working good. Great service! Very profession Rozella Slafer
Rozella Slafer
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Bentonville, AR
Excellent service provided Thank you
Tc Gilmore
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Bentonville, AR
The technician was a professional who knows his job, explained all about what's been done, a PR people. Did a great job and commendable. We are very satisfied with your personnel and your Company. Will recommend you to others.
Minda Vazquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bentonville, AR
Great job installing new garage door and coming back and putting trim around door frame. They did not charge anything for allowing me to watch!
David Ozment
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Bentonville, AR
The technician spent the majority of the time attempting to upsell me on a new opener/door. We had a chain off the opener and he priced a replacement opener/springs at $2.5k and getting a new door at $4.5k. Total rip-off!!!
Anthony McChristian
Response:
Thank you for your review and taking the time to speak with me over the phone regarding your experience. We need feedback from our customers, both positive and negative, to improve our business. This will help us achieve our goal of ensuring our customers are completely satisfied with the products and service we provide. We realize that our competitors may quote a lower price but often the parts offered by competitors are not of the same quality as the parts and service we offer. We believe in only offering long-term solutions that will leave your door safe, secure and reliable for years to come. This allows us to offer longer warranties including lifetime warranties on many of the parts and services we offer. Your feedback is extremely important to us as we continue to enhance our customer experience and drive customer satisfaction. If you need any garage door service in the future, we would appreciate the opportunity to earn your business. Regards, Mike Rewerts General Manager
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Bentonville, AR
David was extremely professional, courteous, and efficient!! He was able to fix our garage door and my mother-in-laws in no time. He answered all of our questions and I would highly recommend him to anyone who is needing a garage door expert/repair person.
Sara Gates
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
Acoya was the tech who did the work on our door. He was great. He let us know when he’d be arriving, gave a clear explanation of the issue, and was very efficient making the adjustments. He also gave us some tips on things we can do ourselves to help maintain the door. We’ll definitely call on Precision again.
Dwayne
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Drew is approachable and a professional on the work he does. He solved the problem.
Seng
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Bentonville, AR
Aaron was very thorough and did an EXCELLENT job installing my new garage door and belt driven garage door opener. He came prepared, cleaned as he went, and went through directions for the openers and even set my car opener. JOB WELL DONE AARON!!
Marcia Smith
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Bentonville, AR
Jacob did a fantastic job replacing my springs, rollers, and a new lift motor! He was prompt on his time of arrival and very professional and personable! Love the new unit... works like a charm... And oh so quiet! Thanks again Jacob!!!
Glenn Fewkes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Bentonville, AR
Had a problem with the door on Thursday night and on Friday morning our tech, David, was there in the window of time given, He got right to work, saw what the problem was and fixed it. Great response time and great service fixing the problem and he gave me some tips on keeping the doors working properly, Would definitely use again.
Dawn Eldridge
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Bentonville, AR
Jacob was very thorough, friendly, professional and speedy.
Chad Bugos
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Bentonville, AR
Both the new install crew and the repair crew; especially Jacob with 2 C’s. They were professional, courteous and very helpful.
Jim Johnson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
Arrived on time,very professional,explained what needed to be done
Don Scott
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Bentonville, AR
Good service, but price was twice the average.
Daron Calico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Bentonville, AR
Great team worked on our garage doors today! Thanks
Larry Woolard
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Bentonville, AR
Drew is a true professional and his work is top-notch. He came on time and started working on fixing the Door. In an about 30–40 minutes, he completed the work. I thought it will take more time to get the Door fixed and working. He was polite and explained the work he has done. Along with that, he checked both of my Doors (large & small) to make they are in good condition and gave his inputs. His work is so good that it does not even look like the Door was ever broken. Door is fully restored as before. Precision Garage Door service is always the first choice.
Mohit Pannalal
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bentonville, AR
Very helpful, quick and friendly service!
Vanessa Muff/Donna Westling
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Bentonville, AR
Dustin was awesome! He was very knowledgeable about the doors and remotes ! Only reason he got 5 because 10 wasn’t a option !!
Kevin Morey
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Install Garage Doors
Bentonville, AR
Wesley and Andrew were awesome. Completed the installation of two doors and motors with professionalism and accuracy. Very friendly and personable. The doors look fantastic and work better than I could have imagined.
Carol Lozano
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
My garage door broke at 1pm and Precision was at my house to fix it by 4pm the same day! Great work and great advice from the technician. I was pleased with the service.
Christine Bochnak
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Great job and good price. Nice gentleman
Debra Wilson
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Bentonville, AR
Steve is the man! He explained the many problems with our garage door, gave me the options to repair and had all materials needed to complete the repair on the spot. He was personable, kind to my boys who were in and out of the garage while he was working, and explained the process in great detail. His hard work and attention to detail are appreciated.
Sarah Wrona
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618