Precision Garage Door of East Bay
Has Received 32 Reviews in:
Union City
Average Rating: 4.84
Garage Door Opener Install
Union City, CA
Jose , was awesome and prompt, he explained everything before installing and cleaned up afterwards. Thank you so much ???? Kim G.
Kim Gooch
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Union City, CA
Job well done 5 star
Roger Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Union City, CA
Nathaniel was great, very courteous, respectful and friendly. He worked efficiently and clean. Solved our issues in about an hour.
Dorothy Naidu
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
Outstanding, very confident on the operation of the door, as well as on the the set-up of the remote control and remotes. Very through and organized with the requirements of the operation of the workings of the door system.
James Rommelfanger
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Union City, CA
The teck was excellent thanks very much
Tom Miller
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Union City, CA
Same day service! Timely! Very efficient!
Gene Huebel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Union City, CA
Very good job....
David Kim
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Union City, CA
Precision is the best. No doubt. They installed my new system in 2020 and serviced it this week. Nothing but professional Techs. Jonathan was great. Professional, informative and friendly. Fantastic customer service. Keep up the great work!
Steve Leblanc
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Union City, CA
My service was EXCEPTIONAL!! My technician, Rick Fulk, was even more EXCEPTIONAL!! He called before he arrived, accessed the problem very quickly, made very important suggestions which I accepted, and completed the job very quickly. His work proved his experience and professionalism. Rick even helped me set up the app so I can now open my garage door using my phone. Also, they were able to give me an appointment for the following morning. I highly recommend this company and especially Rick. I will always use them for my garage door needs.
Myra Callaway
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Union City, CA
Glad to find Precision Garage is available nights and weekends, the springs on our garage door broke late Saturday afternoon and Precision sent Paul and Armando. Paul explained the repairs and price, both were very polite and did a great job repairing our garage door. Thank you again.
Adora Nonato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
Very disappointed with precision garage door. My original quote was for $200 per spring installed plus $50 service call, when the tech first called he was trying to come 6 hours before the appointment when I was still at work, when I finally got to my home the tech was already there with a $1600 quote trying to practically change everything except the door. I told him that I only wanted the springs and he refused to do the job with the excuse that he recommended to change everything. Last time I checked I was the client and I think I'm with in my right to have done only what I really needed to get fixed. Not what he recommended but he still charged me the service call for not doing everything.
Jesus Gomez
Response:
Hi Mr. Gomez, Thank you for feedback. I apologize you did not have a great customer experience. We obviously did not do a great job with presenting your OPTIONS. I tried calling 3 times, and left a few voicemails in an attempt to discuss your customer experience and see if there was anything I could do to improve on that. Please feel free to reach out to me at the number I left on your VM and we can chat. We appreciate you choosing Precision Garage Door. Thank you! Freddy Cespedes General Manager Precision Garage Door
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Union City, CA
Thank you Mario and Sergio for the job well done! Very professional and very knowledgeable. We will defiantly recommend your company, my wife and I are extremely happy. Great job!
Craig Perry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
First of all I like the 24/7 answering and appointment service. They have one of the best customer service. I called around 11;30pm and they came on the very next day. The technician was very courteous and knowledgeable. He replaced all the springs and bearings. Now my garage door is working very well. I would call them again if I have any problem with my garage door.
Kunal Das
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
the repair man did a great job, had to replace the spring, motor and new door opener and a new weather seal. Did a great job and was very efficient
Judy Peterson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Union City, CA
My experience was ???? all went well everything I needed to know was given by your excellent tech Danny.
Cleo Powell
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Union City, CA
Sheridan was very knowledgeable, helpful, and polite. He explained everything wonderfully. I give him the highest praises.
Lou Saref
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Broken Garage Door Spring Repair
Union City, CA
Great response time within 2-3 hours of calling for repair our serviceman Paul Brinkman arrived. Great professional work preformed so nice all the parts necessary for the repair were on his truck. Again. great response and professional service. Thanks Paul Brinkman!!
Pam Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Union City, CA
Mr. Abad. Sheridan is knowledgeable, efficient, polite, helpful/ Thanks.
Bernie Paelmo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Union City, CA
I am very happy dealing with Precision. The person making the appointment was very nice and the technician arrived exactly at time he said he would and completed the necessary repairs professionally.
Calvin Sagara
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
Precision door service works just like their name, precision in everything. Had a problem with my garage door yesterday, called them, scheduled an appointment for today, Christmas Eve, and everything got fixed. Gabriel called before arriving, looked at the issue, gave me an estimate, and everything was back to normal in 15 minutes. Very professional and excellent service. Thank you so very much. Very happy with Precision Door Service and highly recommend them to all. Happy Holidays!
Satyen Paneri
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Union City, CA
I give 5 stars for the repair service.
Bing Yue
Response:
Bing Yue, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Union City, CA
Garage Door Repair Experience was excellent. Chad was impressive -- professional, knowledgeable, just the right amount of friendly. He even accommodated questions from my neighbor while remaining polite and without slowing down the work he was doing for me. I highly recommend Precision and would definitely use them again.
Lorre Jereb
Response:
Lorre Jereb, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Chad.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Union City, CA
performance is okay.
Antonio Suratos
Response:
Antonio Suratos, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Union City, CA
We recently bought and have a garage door opener installed at our house. Our chain garage door opener finally failed after 17 years. We bought a screw type. It is way quieter and smoother than the chain version. The Precision technician9Rafael)was very accommodating in answering our questions. The installation was done quickly. The price is a bit higher than the box stores (sears, lowes, etc) but it is worth it. The service and convenience is worth the money compared to the box stores.
Steve Domingo
Response:
Steve Domingo, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Union City, CA
5Star job and service. The technician , Cory came promptly as he stated in pre call. Very professional and friendly , knew his stuff , walked me through in details on our repair / parts replacement options . Our garage door open and close like new now. Great job, I'll definitely recommend precision door service to everyone.
Harry imamura
Response:
Harry imamura, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cory and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Union City, CA
The technician did a very good job in repairing my garage door.
Christina Lee
Response:
Christina Lee, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Union City, CA
Luis Centeno is a excellent Technician, he did a great job!!!
Dario Laveerian
Response:
Dario Laveerian, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Luis and his work.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Union City, CA
I will give 5 stars to Malik. But I think the company itself would be 4. Price was little bit expensive. Professionalism, appearance, talking, time - Malik was in his best . Even it was over priced, I would recommend this company to my friends
Rahim Salayev
Response:
Rahim Salayev, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Union City, CA
Satisfied with the work on my garage door, but what bothers me that I never received a writen estimate, and never signed one as you are stating on your website. The pricing I have reveived was very high. So the tehnician and I came to a verbal agreement to $ 600 everything. Which is still too much! After the job was completed he told me that everything is $ 660.00 He added tax on it. My understanding was out the door $ 600.00 The pricing for the springs was way high comparing to other companies. As I said satisfied with the job, but I wouldn't recomend you guys to my friends who are also looking for some job to be on their doors. Now I know why a writen estimate wasn't given to me! You really shouldn't write something on your website that you don't follow! I know I got robbed today! I would appreciate if you would look into this matter and get some money back. After the work was completed I initialed and signed everything because I didn't want to quarrel any longer!!!
Irene Kurucz
Response:
Thank you for taking the time to respond to our customer satisfaction survey. At Precision Door Service we strive for 100% Customer Satisfaction. We not only provide our customers with the highest quality parts, but we also have the best warranties in the business. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Repair
Union City, CA
Mike initially came out and fixed our garage door. It needed springs and rollers, etc. Mike did an excellent job and was very professional and courteous and his honest service is the reason I would use Precision for future issues with my garage door. Please acknowledge Mike for representing your company so well.
Ray Laurel
Response:
Ray Laurel, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
With 107,286 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of East Bay
20986 Corsair BlvdHayward CA, 94545 License: #993539