PRECISION GARAGE DOOR SERVICE OF NORTH LOS ANGELES

Anthony was here to give me a quote on replacing my garage door and my garage door opener. Not only was he professional and courteous, but answered all of my questions, gave me options, and recommendations. I sealed the deal and they will be here in two weeks to put my garage door opener in, looking forward to it. Great customer service everything was as promised.

Gail Silverman

Quick turnaround. Salesperson was very receptive to our needs and provided all the necessary information.

Greg Delger

Garrett did a great job. He called twice about when he was coming, was very professional, friendly, and direct about what needed to be done and finished earlier than he said. I was very impressed. Thank you.

Bob Walsmith jr

Thank you Will for coming out so quickly (within an hour) to help with our garage door problem and replacement. Everything we needed, he carried in his van. Fast service.

Linda

Jason was extremely helpful knowledgeable and up front as to resolving my issues with garage door opener. If I should ever require garage opener service my first call will be Precision and Jason. Michael

Michael

I can’t write a review until my opener is repaired.

Stu Nathan

We usually use another company. Theyw ere not available for my garage emergency. I called 3 other companies before calling PRECISION. They gave me an apointment for TODAY, in the time frame that worKed FOR ME. Anthony C. came out, sussed otu the problem immediately, fixed it in less time than he said it would take and saved my Friday. I now have a new garage door repair company. Thank you, Anthony and precision, I really appreciate your help.

Harry Brittenham

been using Precsion Garage Door for years. they are the most courteous at all factes and communicate well, Both the home office and the technician. Wouldn't call anyone else. The technician was courteous and arrived on time and service the door well. Every service tech I've had from Precision has been excellent. It is obvious that Precision is well managed right on down to the service technicians, Good job. Satisfied with the service today

John Wolf

Jason did an excellent job and answered all my questions.

Lee Brautman

I have used Precision Door Service in the past. I originally called to have my garage door serviced. Armando was prompt, polite and professional. He called prior to his arrival with his estimated arrival time. Upon arriving he performed an overall safety test on the door and opener. Then I was provided with (3) estimates. Since my opener was running slow, rough, and approaching 21 yrs., I decided to have it replaced. Armando was able to replace it during the visit. He also serviced my door and replaced the rollers.

Carol Hargraves

The young man that came out to help solve the problem and to install new equipment was very excellent, personable and professional. He should be given a raise!

William Fraine

Had a new belt drive installed which was an upgrade to my 15 year old chain drive unit a year ago. I reached out to have a technician take a look at a sticking issue that developed on the weather seals on each edge of the garage. Thankfully the resolution was a simple fix. Also had concerns on the overhead springs because they also were 15 years old, but after a full inspection it was decided they still had good operational life left, so no recommendations to replace at this time. Honesty is rare these days and appreciated. This is how you earn customers to keep coming back.

Mark Puglisi

great service and very nice service technician--we always use Precision!

Taylor/jan Wieringa

Jacob showed up early, went right to work and was friendly and very helpful. Could not be happier

Joe Biolsi

Garrett was fast and knowledgeable. He fixed it immediately.

Patsy Turnbull

The repair person was prompt, figured out the problem right away and made the repairs. He was professional and very nice. Thanks for sending him.

Eddie Newman

To whom it may concern, I'll begin by stating that you have a very professional, knowledgeable garage door technician. Mr Ramirez provided plenty of detailed advice!

Frank Gomez

The service is very good the only thing was the price of $$$ for the repair. The hardware is around $60 from Home Depot so the service call and labor needs to be looked at for seniors on fixed income.

Stephen Otto

The cost of the parts that we sell and the labor spent at your home is a small part of the overall cost to deliver our service. Insurance, transportation, and maintaining the available trained technicians as well as the systems and support staff required to ensure that someone is there to respond to your call, are a much higher percentage of our overall business cost. We happily make those investments so that we can deliver the kind of service that our customers want.

The Precision Team

Armando did a great job on my repairs. The added recommendations I agreed to truly made a difference in the performance of the garage door. This is my second home but I also use Precision for my primary residence and have the same great service. Thank you for the continued confidence I can have with your company.

Denise Stephenson

Excellent technician, Jacob R.. Excellent customer service. Received service within 2 hours of initial call. Always a pleasure to use Precision Garage. Wouldn't dream of calling any other garage door company.

Kristine Petersen

Technician tried to up sell me on a door and or cast blame on a garage door that operated just fine until plastic pulley wore out. The GDO was installed years ago and simply needed the pulley replaced and chain cable reinstalled & adjusted. Just do your job and fix the worn part. Don't try and tell me I need a new door or GDO. COMPLETE waste of time.

Ken Rodiguez

Ken, Our technicians at Precision Door Service do not try to up sell you items that you don't need, and our technician did not recommend a new door when the door is not the issue. When one part of a garage door opener breaks, it can affect other parts of the opener, as well as other components such as your springs, cables, etc. Our experienced and knowledgeable technicians do a thorough safety inspection to determine all the issues with your door, including those which may not be readily apparent, or parts that customers may consider replacing as preventative maintenance due to wear. and age. So what may look like one worn part, may be several parts. Also, many customers with openers manufactured before 2019 will replace them due to a California law which requires back up battery units in all new garage door openers. Due to issues with power outages, having a backup battery in your garage door opener will prevent you and your vehicle from becoming trapped.

The Precision Team

After a horrible experience with another garage door company, I contacted Precision. They came out on a Sunday to give us an estimate and the representative worked with us on his day off to answer our questions and get the order placed. At the time of installation, the technician noticed that the top panel on each door was not quite the right height. It fit fine, but the space above the windows was smaller than the space below the windows. Had he not pointed it out, we never would have noticed. Precision ordered the new panels, but when they arrived, the technician noticed that a seam (which lined up with the lower panels) was not there. Again, we would not have noticed, but as the technician said, "You should get what you paid for.". Precision contacted the manufacturer and learned that they no longer made the "seamed" panels. Precision offered to install either the short panels or the "seamless" panels as well as refund a portion of our payment. We installed the "seamless" and they look beautiful. We added decorative hardware, and you don't even notice that the top panel is lacking the "seam". Every technician was on time and professional. They had everything ready to go on arrival, cleaned up after installation and took all the debris with them. We would recommend Precision to anyone looking for garage doors and would use them again in a heartbeat.

Jeanne Roy

have used before

Judy Alsdorf

Have been a customer for 10 Yrs + and have never been disappointed in your service. Today's service by your technician Jacob Ramirez was excellent. His professionalism was top notch and he knew what he was doing! Thanks again for your great service! Robert Ingles

Robert Ingles

the service tech was great. Professional, knowledgeable and nice.

Lisa Woods

To Whom It May Concern: To this very hour, almost 24 hours after my appointment with a representative, I still have no paperwork, no itemization of all the costs. I do not know what the steel quality of the door is. I only found out recently that the door is not weatherized. I haven't a clue. In your opinion, is this the correct way to do business? I feel as if I allowed myself to be taken for a fool, thinking your company would conduct business properly. The representative presented me with only a single page of designs for garage doors. Most of them I did not like and the one I chose, would never have been to my liking. Yet your website has much more to look at? Why was I never given this material at my house is a question I cannot answer. What happened to me today, should never happen to anyone else. I feel like a fool who has been suckered. That is just how I feel about this deal. I could never wish this upon anyone. I only want one thing: to cancel this transaction and return my deposit. Paul Reed Arigan

Paul R Arigan

Paul, We at Precision Door Service of Southern California certainly want to address your concerns. After speaking with our technician who met with you he said that he did go over multiple options with you, discuss whether the door was insulated or not, and gauge of steel used on the door. But if you have questions after our technicians has left your home, we are always happy to review order with you should you call or email. We have hundreds of options to chose from. We are sorry you picked a door that would never be to your liking, yet we cannot order a door without your approval and our technicians cannot force you to pick a door that you do not want. We also confirmed that your order was emailed to you, however we will mail a physical copy upon your request. As requested we have refunded your money.

The Precision Team

Armando did a great job.

Don Long

I saw the ad on the tv and was impressed with what was said regarding being able to fix a door and not necessarily having to replace it with a new one. Their tech, Jason, came out and assessed the problem and quoted me a reasonable price to have it repaired. I agreed to the price to have it done and within an hour it was like new and made less noise than before. I will definitely call Precision garage door service if I need to have any work done on any of my garage doors.

Stan Taub

Been a West San Fernando customer for 40 yrs and had them out here perhaps 4 times in that period for service. Very dependable and this time July 12 they responded to change my Liftmaster battery ( you can’t do it yourself) within several hours. I wish all businesses operated so reliably and efficiently. With normal use the battery is exhausted in a decade +. Pretty good.

Alan Weinberg

Always great service!

Melissa Norman