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Precision Garage Door of North Los Angeles

Has Received 3 Reviews in:

Covina

Average Rating: 3.67


Precision Van

Broken Garage Door Spring Repair

02/19/2020

Covina, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The quote you gave me wasn't what the cost and your technician was a little princess and didn't want get dirty. So he refused the job. Glad he did because I found someone cheaper and had great service.

Tom Pettay


Response:

Hello Mr. Pettay, I'm very sorry to hear you did not have a great experience with us yesterday, we strive for 100% customer satisfaction and we obviously fell short of that with you. I did listen to the call you made to schedule our technician out to your home, and while you were clear and detailed about the type and size of spring you had, the dispatcher quoted our starting price for basic springs. My apologies for any confusion or misinformation, we try to be very transparent in pricing and our technicians provide upfront estimates and recommendations after performing our 25 point safety inspection. I do appreciate the feedback and will use this experience as a training tool for our phone operators and technicians. If there is anything else I can help you with or you have questions, please do not hesitate to contact me. Sincerely, Mike Larson General Manager

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

08/25/2017

Covina, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tony was the person who came out to serve me. He was very informative, very polite, good customer service, and knowledgeable. Is very aware that you get the customer service anymore greatly appreciate.

Olivia Arsenault


Response:

Olivia Arsenault, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Tony.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

06/28/2015

Covina, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definite 5 plus stars. Jaysen very thoroughly was able to quickly identify the "hack job" of a previous garage door installer who did a horrendous installation job ( if you even want to call it that) and completely and competently fixed the installation; he definitely went above and beyond to ensure the garage door installation was safely and securely installed. I would recommend your company any time!

Antoinette Mckellar


Response:

Antoinette, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Our Average Rating

With 65600 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Precision Door Services of Southern California

For this location's local site visit:

This location is owned and operated by:
Chuck White

Precision Door Services of Southern California

2550 Corporate Pl Ste C105
Monterey Park CA, 91754
License: 993555
We Fix Garage Doors Right Springy

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