I called two different phone numbers inquiring about a "spring special add" to replace 2 garage door springs. The first was the phone number on the add. When I asked what services that included, and type of prongs, she had no clue, and had not heard do the add. The second number, which was a local Temecula number, where I live, the gal was terrific. The gal inTemecula said that they would honor the add, even though she too was no familiar with it. She had someone come out the same afternoon. Jose Perea the technician, was fantastic! He arrived on time, was very courteous, and honored the add price without even wanting to see it. He said, "I trust you". Wow, don't we wish there was more of that in this world! He worked very efficiently and was finished in 45 minutes. I was thrilled with the installation and his professionalism, as well as the great price for the "spring special"!

Carroll Russell

Thank you Mike and B.J. for your great work! I accidentally backed up into my garage door on a Saturday afternoon — ramming the door way off its track and jamming it into the side of the house — and within an hour of calling Precision they came and got to work on it. I was expecting a huge amount of time and money but within hours it was completely fixed with just the initial service fee. They were courteous, professional, and quick! Thanks again for the great service!

Whitney

Thank you for sending Steve. He arrived about 25 minutes after my panic call to the company. He knew what the problem was, told me what he needed to do and took care of it. Very personable man. He's a keeper. Thank you for the good service.

Joan D. Tweedie

Really great service and quick and reliable. I will only use Precision from now on. Ask for Michael when you call in. He was amazing. Assessed the situation quickly and did his work and added some items. Our noisy Garage door is now silently working. We are very happy with Michael's service.

Craig Poston

What a pleasure working with Precision Garage Door! Steve was timely, explained everything well, did a fantastic job and our garage door is now quiet and happy! I highly recommend this company! Customer service is excellent and their products work. Thank you Precision Garage Door!

Traci Williams

I had an excellent experience with Precision Door. The service guy was friendly and helped me by replacing my remote with a LiftMaster remote. The opener works now!

Jeff Newman

I would personally rate this company 5 star because the technician that help me today gave me the peace of mind that everything will be taken care of in no time . He is very knowledgeable about his job description . It’s very fast and quick repair.

Sherrill Saligumba

Obscene overcharge for spring replacement on an old door. $507 to replace a pair of springs. Also tried to sell my wife on an $800 “repair upgrade”! This is more than twice what the job could cost. Unfortunately, I was out of town, and my wife was taken advantage of. Do not use! No business ethics. I’ll be posting this everywhere so others will be warned.

Mark Garcia

Mark - Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret we missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

I am very happy with my new garage doors. They are beautiful. Everyone a Precision Garage door was very perfessional. I would refer precision Garage Door to my family and friends.

Stacey Popadak

Outstanding service !!! Bill was knowledgeable,professional , and courteous. He took the time to explain my different options. He did exactly what I asked him to do , and made sure everything was working correctly . I will definitely use Precision Door for any other issues I may have.

Ben K

The rep was on time and easy to work with. Fixed the springs in less than an hour and all works great!

Steve Ribultan

Excellent service

Patricia Nungaray

Garage door opener installed, working fine. Unable to register the MyQ because the website says that it is already registered. But the My Q is just showing the red light but the garage door is down.

Richard Lenzo

Jose was awesome, he called advised that he was enroute, arrived early. Very pleasant, informative and knowledgeable. Quickly repaired door spring and although it looked easy, no way I could have done it. Great job.

Robert Carter

Mike from Precision was very professional. Arrived on time, explained what he would do to replace the broken spring then he did exactly what he said he would do. Was easy to see why this company has good reviews. They hire good people and they are properly trained.

Blaine Howarth

Mike did an excellent job on our door repair. Very fast and clean with the repair. Precision was on time and customer service was excellent.

Greg Cory

Great service, and great product. Thanks for getting hear and out so fast.

Steven Barrow

The precision team was quick, courteous & professional. Bill, the technician, worked around our scheduling issues, took the time to explain what was going, give suggestions & repair what I could afford right now. I couldn't have received better service!

Shane Lesovsky

Fast response time, job didn't take that long. The door works great now!

Gary Rombal

Chosen due to high ratings and favorable contacts. Bill Weier was very professional. Took the time to describe the issues our old system had. Provided good options and rationale for each. Let me watch the installation, which I appreciated. Results were a dramatic improvement. Very pleased with both the products supplied and the service.

Glen Bartz

Glen Bartz, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with your new opener.

The Precision Team

The technician was very professional. Per our conversation he loves his job. He explained every detail including price options. He didn’t pressure me at all. He explained the importance of yearly maintenance. I highly recommend precision to everyone. Thank you!

Pamela Peyton

Pamela Peyton, thank you for the review, and we appreciate the recommendation!

The Precision Team

Bill did a great job in fixing my garage door. I give Precision a 5 star rating. I always call Precision to handle my repairs. I will have them from now on come out once a year for service. Thanks for your immediate response.

Roseanne White

Roseanne White, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Your service tech was on time and very professional.

Wayne Schleiger

Wayne Schleiger, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

I found Precision Door to be a great company to work with. They came out on a Saturday to replace the two large springs in my garage door. The technician Jarrod called to say he could come out earlier than scheduled (hooray) and fixed the door very quickly. He even took the time to explain how to do preventative maintenance on it. Thanks Precision for being a company that will be my "go-to" garage door masters.

Louise Zimmer

Louise Zimmer, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Excellent customer service. Jared was very helpful and made the whole process of getting a new garage door and opener very easy. Thank you!

Rich Necochea

Rich Necochea, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Prompt, excellent service!! We've had problems for two months with our remote controls functioning properly. Assumed it was in the different remotes we used/or weak batteries in the remotes/or not being 'positioned' properly-------------but learned it was in the control board. Had called them at 8:30 a.m.-------and the job was done by 10! (was very impressed that the technician (Jose Perea) had a new unit in his truck, rather than having to obtain one!) Precision has a lifetime guarantee on their work and their parts----------and they honor that with no-charge service calls (as well as PROMPT service). We continue to be impressed!!

Donna Andresen

Donna Andresen, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

I called Precision because of the 24/7 live person phone service. I was given an appointment time of between 12 and 2; Bill Weier was very prompt, professional and diligent in getting the job accomplished. He explained in detail why the door wasn't lifting and what needed to be done in order for the problem to be resolved. Upon completion, he pointed out everything that had been replaced, and offered advice on how to keep those parts maintained. I most highly recommend Precision Garage Door for any door needs*****

Maria Hilton

Maria Hilton, thank you for the review, and we appreciate the recommendation!

The Precision Team

Every thing went great. The gentleman that did the work was very informative and helpful. I would like to ask you for a owners manual for the door opener that you installed so we, hopefully, won't have to bother you again.

James Nolen

James Nolen, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Great service and very honest. He told us the problem and that it was an easy fix we could do ourself. He left with no charge to us. I really appreciate that honest service since it's not everyday companies act like this.

Scott & shannon Peterson

Scott & Shannon Peterson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Our technician was very professional and willing to take care of all issues tied to servicing the garage door motor. He was willing to go the extra mile and make sure all pieces were working as they should be. I was very appreciative of this willingness to do all things needed.

Denise & randy Smith

Denise Smith, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team