Precision Garage Door of San Jose
Has Received 16 Reviews in:
Los Gatos
Average Rating: 4.56
Garage Door Repair
Los Gatos, CA
Ian did a great job,fixed up my carriage house garage door, works like a champ! Thanks to Ian
Mark Hacker
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
Los Gatos, CA
I am giving 5 star because of the installer Moises. He has been my installer for several garage door projects and has always been excellent. I would give 4 stars for communication about pending delivery of material and lack of call backs. I may have been using the wrong contact number.
Bob Morgan
Service Provided:
Install Garage Doors
Product:
Rollers
Garage Door Opener Repair
Los Gatos, CA
In a six weeks after the garage door and the garage door opener was repaired for the cost of $1400+ the garage door opener stopped working. Instead of honoring the warranty on the repair I was proposed to throw away the opener and install a new one for the cost of $1000+. That's the extortion. I will never do business with the Precision Door again.
Michael Tetelman
Response:
Hi Mr. Tetelman, Thank you for reaching out. I apologize for your experience. It sounds like we did not do a good job of explaining your options on our most recent service. I tried calling you back on 12/20, but wasn't able to get in touch. Feel free to give me a call if you'd like to discuss @ 510-785-9195 and ask for Freddy. I'd like to try and improve your customer experience. Thank you for choosing Precision Garage Door. Freddy Cespedes General Manager Precision Garage Door
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Los Gatos, CA
Diligent and reasonably priced--the best around.
Mike Andres
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Los Gatos, CA
Exceptionally knowledgeable and pleasant technician. Very easy and quick service
Daniel Rosenstein
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Los Gatos, CA
Sheridan was very professional and helpful. Not only did he show me why he needed to replace certain parts on the door mechanism, but he also explained the reasons for the higher prices of parts. (For example, the greater thickness of the hinges makes them more durable.) I also appreciate the fact that he gave me two more remote controls and connected them to the system at no charge. I highly recommend this company, but be prepared to pay more than you might expect, knowing that the repairs will make your door operate well for 10-15 years.
Kristeen Pemerton
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Opener Install
Los Gatos, CA
The guys arrived on time and where friendly and helpful. Made appropriate recommendations and didn't try to sell us anything we didn't need.
Gordon Boyce
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Los Gatos, CA
Professional and considerable.
Carol Hsu
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Los Gatos, CA
Precision arrived the same day. Professional, efficient, clear. The new opener works perfectly.
Anonymous, but real customer
Response:
Thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Los Gatos, CA
great guy, did great work and was very helpful and answered all question. clean up like he was not even there
Berl Bragg
Response:
Berl Bragg, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Los Gatos, CA
The Diamond Certified status of your company gave me confidence right from the start. Everything from the phone response, arrival of technician, diagnosis of problem, and installation of new equipment went flawlessly. Mike R. was professional, courteous, and went above and beyond to leave us totally satisfied. It was definitely a 5 star + experience !
Glen Marchant
Response:
Glen Marchant, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Los Gatos, CA
Very professional and helpful.
Bronwyn Vivant
Response:
Bronwyn Vivant, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Los Gatos, CA
Paulino did a great job doing the repair, the door runs very smooth now. I thought that $370 to replace 8 wheels and $250 to balance the springs was over priced for the amount of labor involved.
Alan Bahnsen
Response:
Thank you for you honest opinion of Precision Door. We appreciate your business and opinion. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. In addition. we offer the best warranties in the business.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Los Gatos, CA
I was 100% pleased with having Precision Door Services install of new springs in my old garage door. Paulino was the technician who did the work, but additionally he was on time,courteous, fast, neat, and offered suggestions which resulted in my wife and I making decisions which we are happy with. I would recommend this firm for anyone with garage door issues, and requirements for new doors.
Robert Skurko
Response:
Robert Skurko, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Paulino.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Los Gatos, CA
Mike was a courteous and capable representative. Really a nice guy also!
Ann Atkinson
Response:
Ann Atkinson, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mike.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Los Gatos, CA
Corey was prompt, friendly and capable. Fixed the door in an hour on Sunday morning. Nice job!
Richard Clark
Response:
Richard Clark, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
With 108,072 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Jose
License: #993539