Precision Garage Door of Greater Tampa Bay Area and Lakeland
Has Received 61 Reviews in:
Tarpon Springs
Average Rating: 4.95
Garage Door Repair
Tarpon Springs, FL
Wonderful service from Andrew this morning: Professional, courteous, and on time. Great job!
Susan Sasenick
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Tarpon Springs, FL
We are very leased with our new garage door opener. It is so quiet. You can’t hear the door going up or down inside the house. We love the fact that you can check to see if the door is closed on your phone! Many more great features.
Susan Ross
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Tarpon Springs, FL
Carlos was at my house so quick - very professional ! Kept in touch through the entire repair. Thank you guys !
John Popowicz
Response:
John Popowicz, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Carlos and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Tarpon Springs, FL
Precision Garage door are the only company I use, since the first time I bought a new garage door from you. Very efficient, excellent service and the people, I always recommend your company!
Ulga Djordjevic
Response:
Ulga Djordjevic, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Tarpon Springs, FL
A 5 Rating -- Chris was excellent -- explain everything perfectly and offered options ----- Door is operating as though it is a new door --- Impressive technician.......Very Professional and will recommend to anyone with garage door issues.
Robert Day
Response:
Robert Day, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Tarpon Springs, FL
Great job! Christian called when on his way and was in the time slot given. Both garage doors got an overhaul with new openers, springs and rollers. It was all done in a couple of hours and at a great price. After 17 years of clanking we now have super quiet and safe garage doors.
Jan Causey
Response:
Jan Causey, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Springs
Broken Garage Door Spring Repair
Tarpon Springs, FL
Had used Precision in the past, they were reasonable and efficient. So I used them again when the spring broke on my door. Expected this to be about $150 repair but the guys showed up and upsold me new bearings, and rollers as well as re securing to track to the wall which was necessary and needed. $630.00, About three weeks later, door cables came off the drum jamming the door open. They came out and again tried to "up-sell" me a motor that still works as well as the cable drums that just had new bearings installed. Tech stated that he "could get it working again but guaranteed he would be back out and it wouldn't be free" I felt he should not have been selling me something else and just fix the problem with the previous work. Also, don't need the attitude because I didn't want to buy anything additional. These guys are OBLIOUSLY being told to sell sell sell. I declined the additional up-sell and once he got the cable back on track he and I discovered that the new rollers had been catching on some bolts in the track which he replaced no charge and corrected the concern. EVERY visit doesn't have to be a selling opportunity especially when a client just paid you $630 and did all that you recommended.
Chris Teall
Response:
Chris - Thank you for reviewing our recent service in your garage. We appreciate the feedback and will use this instance as a teaching opportunity to better train our team and how they approach our customers. We appreciate your business and your patience while we process your rebate.
The Precision Team
Comment:
The customer service team followed up with me regarding my comments and the need to revisit my repairs. After discussing the second visit with the client service specialist, I was pleasantly surprised with their sincere desire to listen , learn, and make an honest attempt to make it right. Not too many companies that are willing to do that any more. Because of her efforts and the consideration that she provided I will definitely use them again. Commendable.. Thank you.
Chris Teall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Tarpon Springs, FL
Although familiar with the name Precision based on your marketing, it was the recommendation of a neighbor that got me to call. The response time was quicker than I had been quoted which was impressive. However, the technician that I had;Christian could not have been better. This gentleman is definitely the perfect example of the constant professional. He was extreme thorough and patient in explaining every detail and the walk through of what he did was excellent. Don't loose him...I'll be referring Precision and Christian, Please give him my thanks.....
Linda Jenkins
Response:
Linda Jenkins, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Christian.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Springs
Garage Door Opener Repair
Tarpon Springs, FL
Jeff came out and adjusted the garage door. He was very friendly, efficient and did a great job.
Sheila Gorecki
Response:
Customer Name, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Tarpon Springs, FL
Craig was on time and very polite and efficient. Thank you.
Geraldine Grass
Response:
Geraldine Grass, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Craig.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Tarpon Springs, FL
He came (on time) he saw, he estimated, and he fixed the job in under two hours. this is a faulty form as her did multiple things to upgrade my door, install a new remote control and keypad opener and even swept out my garage. Great service.
Joanne Telker
Response:
Joanne Telker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Tarpon Springs, FL
Very knowledgeable technician Repair took a short time
Patrick Mullen
Response:
Patrick Mullen, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Tarpon Springs, FL
Brian and Isaac installed new opener and updated garage door parts. These 2 men were very professional and repair was completed in timely manner and all operating instructions were completely explained. I would highly recommend Precision Door.
Barry and Lita Jarrett
Response:
Barry and Lita Jarrett, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Tarpon Springs, FL
I must comment on the professionalism of your employees. All of them. From telephone to service men. Very pleasant people to deal with. May you all have a Very Merry Holiday.
Pat Carney
Response:
Pat Carney, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Tarpon Springs, FL
Craig Earle was the tech who did the work at my home. He called before coming to the house and then showed up on time. Craig evaluated the problems, priced everything out for me, and then completed the work within 2 hours. The garage door functions now and is much quieter than before. 5 stars for Craig!
Joseph Everson
Response:
Joseph Everson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Craig and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Tarpon Springs, FL
James was our installer. He was on time, called in advance, polite and extremely competent. He explained everything in detail and made everything easy to understand. I would rate him outstanding.
Peggy Kern
Response:
Peggy Kern, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with James.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Tarpon Springs, FL
garage door less noisy since repair was done. good job by tech.
Stanley "sonny" Cole jr
Response:
Stanley "Sonny" Cole Jr, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Tarpon Springs, FL
Outstanding service and attention to even the smallest of details!
Gary Hull
Response:
Gary Hull, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Tarpon Springs, FL
Great, on time service. Gave me options on repair or replace with an explanation of each. Had everything on hand to complete the service. Very happy with the services and the technician
Rich Wheway
Response:
Rich Wheway, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Tarpon Springs, FL
James Mantsch was very courteous and knowledgeable when repairing our door gave a detailed estimate with no hidden cost before doing the work. Would definitely recommend this company to my neighbors.
Al Melendez
Response:
Al Melendez, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Tarpon Springs, FL
I really like knowing who is coming out to do the repairs and how you have the Bio's on your site. Mr. Lachance was very Prompt and Professional. He also showed me the operation of the New opener in the Manual and remote mode. I would recommend Precision Garage Door Service to anyone who is in need of service.
Ms. Brantley
Response:
Ms. Brantley, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Tarpon Springs, FL
Great experience began w the call to the customer service coordinator Very professional. I had my service call scheduled for he next morning. In the meantime I received an email confirmation of my appointment, along with a picture & profile of my service technician. Outstanding! Tim V arrived in time as promised. Did an assessment of my damaged door and provoke with cost estimates and options. All work was done quickly and professionally, with clean up. Great company to do business with. Customer service and customer satisfaction is a lost art. This company gets it! Well done
Thom Ray
Response:
Thom Ray, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Tarpon Springs, FL
John T. installed two garage door openers and replaced a spring on one of the doors. The experience was great from start to finish. He arrived on time, explained what replacements and maintenance were needed, and performed the work in a timely and professional manner. I will be using this company for all of my garage door needs in the future.
Paul Elliott
Response:
Paul Elliott, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Tarpon Springs, FL
On time, knowledgeable, friendly and explained issues throughly and clearly. I would use again and recommend always!
Katie Phillippi
Response:
Katie Phillippi, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Tarpon Springs, FL
Ken Anderson was your representative, he represented the company extremely well and was very helpful in helping me make some decisions. I felt no pressure which was refreshing I will definitely recommend your company based on your representative. I'm not sure the star system is working so I will rate him again Five Stars
Madeline Thornton
Response:
Madeline Thornton, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ken.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Tarpon Springs, FL
The entire customer journey from start to finish was enjoyable. Most impressive was the quality of installation. The installation team was on time, efficient, and completed the job in about 2 hours. They were friendly, courteous, and respectful. The left the job site in a clean and finished state. Excellent job!
Milan Radulovich
Response:
Milan Radulovich, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Tarpon Springs, FL
Richard Thanks great presentation Very personable Hope you get the bid
Neil Vanleeuwen
Response:
Neil Vanleeuwen, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Tarpon Springs, FL
Christian performed a garage door adjustment. He did an excellent job.
William Possi
Response:
William Possi, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Christian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Tarpon Springs, FL
Prompt, courteous, competent, work performed quickly - very pleased to leave a 5-star rating!
Judy Nelson
Response:
Judy Nelson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Tarpon Springs, FL
Jim was with out a doubt the Best Tec you have every sent to my jobs . I'm in Construction and have been for 46 + years . He showed me a few Tricks of the trade , that will help me in the future . GOOD GUY !!!! Thank You !!!!
Ed Roth
Response:
Ed Roth, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jim.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 41837 Reviews
- 5 Star (95.6%)
- 4 Star (2.1%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
Locations
For this location's local site visit:
This location is owned and operated by:
Jim Rapp
Precision Overhead Garage Door
13737 Automobile BlvdClearwater FL, 33762 License: CBC1259163
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