PRECISION GARAGE DOOR SERVICE OF INDIAN RIVER COUNTY

They installed a new garage door opener for me back in 2015. I was impressed with their work and knowledge. Very nice guys. That's why I called them back to check out my opener and garage door to make sure they were operating correctly. Something didn't seem quite right. They checked everything out and determined my garage door was out of balance. They corrected this issue, plus serviced the rollers and opener. Upon finishing, I asked them if they knew how to program a Homelink in a new VW Atlas. I tried several times to do it and finally gave up. I had done it in other vehicles, but for some reason couldn't on this one. The one fella said he would give it a try and within a few minutes had it done. Turns out I had LED bulbs in my opener and they tend to disrupt the programming signals. The bulbs were replaced and the opener programmed. I learned something today and I really appreciated it! They were very nice guys and I will definitely call Precision again if I have any problems. Call them. You won't regret it.

Bill Brunner

Service man came on time. Put in the new board, made sure my car remote and outside clicker was working. was very efficient

Linda Bergeron

In June, 2020, Precision replaced drums, cables, bearings, Springs, Rollers, etc. on my garage door. (I think the company was the original installer of the garage door, as I got their number from the "Sticker" that was left in place.) The work performed back in 2020 was satisfactory and the Technician was very professional. Fast forward almost one year to June 2021. A bracket connecting the Arm to the door broke, causing the screws in the arm to loosen, with each up and down movement of the garage door. If the screws had fallen out, the door would likely "crash" to the ground from the raised position or fail to open, if it were in the closed position. Either way, a grave safety risk. The minute my husband observed the broken connection, I contacted Precision. Initially I was given a next day appointment, which left me fuming. I advised the Scheduler that, that was unacceptable given the gravity of the situation - the door would either have to be left in the closed position until fixed, essentially locking us in or we could take a chance and open it with the potential of it "crashing". The scheduler re-considered and was able to move the appointment forward to the same day - late evening. Though not a hundred percent happy, we agreed to the time slot given. Imagine our utter surprise and delight when within fifteen minutes of talking with the Scheduler, I received a call from Mickey, the Technician (same Tech, who did the work back in 2020), advising that he would be out in 10 minutes. That call from Mickey restored my faith in the company and left me thinking that they really care about their customers' safety and well being. As promised, Mickey arrived in record time, took care of the problem and apologized for the inconvenience. We were charged a small fee for the replacement part - a "reinforcement bracket". I have gone into all this detail so other customers can feel confident and assured that Precision really does put its customers' interest first; guarantees its work and uses competent Technicians. Any fleeting thoughts that we had of using another company quickly vanished. We will remain committed customers to Precision. Kudos to Mr. Denton and his team. Great job, Mickey!

Phyllis Parsons

Great service and quality job.

Todd Thomas

Crew arrived on time and did a fabulous job . Very neat and cleaned up after completing work . I am very pleased at the quality of the product .

Richard Digiandomenico

Thank you,Rob, for another 5 star service call. Polite, knowledgeable, friendly, as well as clear and concise as he thoroughly explains the task at hand. I’ve never been disappointed with Precision. Whether it’s sales, installation, service or an estimate, each employee has been a true professional, eager to be of assistance. Thank you.

Jack Craven

Precision door was prompt, courteous, and professional. It was a pleasure to work with them.

Frank Hoder

The service tech Rob S was excellent and made sure everything was fixed and working properly before he left. I would highly recommend Precision Door service to anyone who needs garage door repairs or replacements

Jim Lowrey

David, our technician was on time & fixed our jammed garage door. Very pleased with service & would recommend Precision Garage Door.

Tom Cowan

Called for a repair and Mickey was here in about a half hour. He fixed my door to make it functional and I ordered a new door. Great service.

Hal Watson

Our Precision technician, Bryan, was polite and so efficient. The work he did was excellent and he finished the job in far less time than we expected. Can't say enough good things about our Precision exerience.

Connie Harvey

I called Precision because I had used them previously with a good experience. I called this time in the morning with an issue and they sent someone that afternoon. Lonnie was knowledgeable, professional and worked quickly. He did great work and everything was appropriately set up for touchless estimate and payment.

Janet Kluft

Read the reviews and was impressed. The Tech did a great job and had the parts needed. The only thing not on his truck was a new garage door!

Paul Showerman

Excellent company. Especially considering they admitted that their installers made a mistake, taking responsibility for the issue and correcting it without charge. Honest and responsive. Knowledgeable and courteous technicians. Highly recommend.

Colleen Mehan

Bryan was awesome. Very quick, efficient and knowledgeable. I would definitely recommend Precision Garage Door, and will use them in the future as well.

Arkeba Walker

GD PM plus spring tightening. Tech was great and the service was superb.

Dean Jones

My garage door would not open with the car inside. Precision was extremely responsive in coming out the same day. The technician, Brian, was extremely professional in explaining what the issue was, what he needed to do, and how much it would cost. He finished the job on time and to my complete satisfaction.

Philip Breetveld

5 Stars Excellent customer service. The technician was knowledgeable, professional, and personal. Thank you!

Doug Feek

The Service Technician was very professional and friendly and very knowledgeable of the Garage Door. Everything was fully explained, I spent more then intended but full worth every penny. I recommended Precision to my neighbor today.

Bill Burson

Mickey was here today. He recommended and did an overhaul on our door. We knew the spring was broken, but we had rusted parts, and the cables and drums needed replacement. Mickey did a great job in just about two hours, and we feel we got a good price. He also replaced our keypad. Our garage door is now smooth and quiet. What a difference! Other companies couldn't come out for a week. Mickey came the next day. We will definitely recommend Precision (and Mickey) to anyone who has a problem with, or needs a garage door.

Nick V

Very good service. Quick install.

Richard Thibeault

I thought Micky did a great job. Hopefully, the problem will not recur. You're lucky to have him in your employ. Bob G.

Bob Grubb

Dave was fantastic!! Very professional, polite, helpful. Will request him again if service is needed

Wes Belt

Terrific timely professional service. They are the best!

Stephen Comboni

I chose Precision because they installed my garage door 8 years ago. Called them on a Friday afternoon when my garage door failed to open due to a broken spring. By 4PM the following day (Saturday) the repairs were completed. The crew was friendly, knowledgeable and efficient. I am very satisfied with their work.

Chris Mora

Great job, these guys are pro's

Randy Meade

Great service

Stuart Erickson

Your man, Robert Stephenson, did a great job for us. Thank you for the rapid response. Really appreciate the 24 hour service.

Gene Canfield

The technician was very professional. He took care of my problem and asked me I had any other concerns. He was a pleasure to deal with. I also felt the charge was a fair price. I highly rate and recommend Precision Garage Doors.

Jay Hartenstein

Great company, professional quick affordable service! Very pleased ????

Michael Britton