Precision Garage Door of Atlanta
Has Received 96 Reviews in:
Lawrenceville
Average Rating: 4.83
Install Garage Doors
Lawrenceville, GA
Very polite people. My garage door was installed quickly! awesome work!
Irvin Deleon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Lawrenceville, GA
I was absolutely amazed at the speed and accuracy of the technician's diagnosis of the problem. In fact, I doubt anyone would have discovered it had they not had the apparently excellent training and experience of this man. I am truly grateful.
Marco M. Pardi
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
Fast, efficient and friendly service
Tracey Wells
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lawrenceville, GA
Technician did a great job, gave me an estimate and completed the work within the hour. It was a good experience. I found the company in the Gwinnett County Home Version Best Picks.
Joseph Carter
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Lawrenceville, GA
We had repair service done by David. He called about half an hour ahead and sure enough he arrive on time. Took no time at all to get an estimate on what to fix to get the garage running again and he offered options to help prevent the issue from happening in the first place. Repairs took no time at all and David was a pleasure to work with.
Nam Doan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Lawrenceville, GA
The spring on our door broke on a Fri. night, leading to other damage as well. Called Precision the next morning. They answered promptly, their CSR explained that the soonest someone could be here was the next morning-Sun.-before noon and their service tech would call us when he was about 20 minutes out. Got their call about 8:40 AM and Allen was here at 9. Showed him the damage we saw, not realizing the the spring was broken as well. He pointed out other problems, explained our repair options very clearly and was not pushy. He seemed very knowledgeable and had all parts needed to make the repairs and complete them within a reasonable time frame. While the cost was significant, we were very satisfied, nonetheless.
Ed & Jan Clark
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Lawrenceville, GA
The Technician was Prompt and Professional. He explained everything he was doing.
Antoinette Dekle
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lawrenceville, GA
Thank you for your prompt service!
Thad Roenitz
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Opener Repair
Lawrenceville, GA
We were having issues with our garage door and were able to setup a next day appointment. The technician arrived as scheduled and started to diagnose the problem upon arrival. Within a hour everything was repaired to our satisfaction. You couldn’t ask for a better service visit.
Gerard Phillips
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Lawrenceville, GA
Our service tech, Juan, did a great job. He arrived on time. We had hoped to have our opener repaired, but it was just too old and parts would not be available. We decided to purchase a new opener. Juan did the install and explained everything about the opener. He was patient and answered all the questions we had.
Laura Kempski
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Lawrenceville, GA
I called Precision after a horrible experience with "the other company ". I'm so glad I called Precision. Your guy, Juan, was so professional. He called and offered me an earlier time. He arrived on time, he was knowledgeable and repaired my door with professionalism and expertise. I would definitely recommend Juan and Precision to anyone.
Cynthia Cook
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Lawrenceville, GA
Very pleased with work and knowledge of technician.
Bill Belknap
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Opener Install
Lawrenceville, GA
I've had a new door installed and now a new opner. On both occasions the techs were very professional, courteous and on time. Working with Juan especially was impressive - he explained throughout the installation what he was doing and was just as patient with me.
Lorenzo Pappoe
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Lawrenceville, GA
Dustin arrived ahead of schedule and installed new sensors in a matter of minutes. My garage door closes like new. Thanks!
Ronald Adams
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Lawrenceville, GA
Great service as always. Have used these guys in the past and they never disappoint. Kudos to Juan. Knows his business.
Glenn Hodge
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
A real person answered the phone, answered my questions, and scheduled service all in a professional and courteous manner. David was my technician and he took the time to discuss options so I felt well informed in making a repair decision that was right for me. Highly recommend
Andrew Foshee
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Lawrenceville, GA
August, 2021, my husband tried to repair our garage door and damaged his hand so badly he needed surgery. Precision came out, replaced the cable and recommended we replace the spring too. He decided not to replace the spring. Guess what? Yesterday we called Precision to replace the spring because it broke! The guys are great! They are respectful, knowledgeable and do not try to sell you services you do not need! We will definitely use them again, should the need arise.
Judy Fischer
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
Very prompt
Mike Taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Lawrenceville, GA
Excellent service on new garage doors. Very professional. Made sure everything was done right before he left.
Beth Gibson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Lawrenceville, GA
Hi I had a tech come to my Home. My garage wouldn’t open from the control. #3 . He told me It will cost $200.00 . I was very upset I just paid over 1,000 2018 I don’t use the control . So I asked him to leave my home. Call another garage door company They ship my wall control overnight and a spray for my springs . $50.00 control so you tell Me we’re the fees was so expensive $200 I will not referral to your company . I took 2 screw off and in stalled my self. And my control is working !
Sheila Griffin
Response:
We appreciate you sharing feedback about your service. We are sorry we were unable to work with you and install a control panel which included a 3 month warranty and labor for the price you had the part delivered for. We are happy the other company shipped a control panel to you but had you not been able to install it yourself for whatever reason, typically you would have to pay a service company for the labor to install. Customer satisfaction is very important to us, and we wish we could have helped you, but we aren't the type of company that just mails parts out without inspecting the door and then performing the work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
Juan did a great job and explained what he was going to do to make my door work again.
J. P. Zinn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lawrenceville, GA
Dustin was very professional and super helpful.
Linda Morse
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
Technician David Sweeney did a great job fixing our broken garage door spring and servicing our other garage door. He was very professional and explained all the work he was going to do before he started.
John Dockstader
Response:
We are delighted to hear you had a great experience with David. We will pass along the kind words to David, and do not hesitate to reach out in the future if you need anything
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Lawrenceville, GA
Very professional and prompt service. Very pleased with the work done.
Jacque Burkhart
Response:
Thank you for taking the time to write us a review. We are happy to hear that it was 5 star worthy and a good experience. Let us know if we can help you out in the future!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lawrenceville, GA
Highly recommend Precision for their speedy appointment availability and David as my technician. David made a quick determination of the problem and went to work immediately. Huge plus having all the parts on his truck and not having to wait for something to be ordered.
Megan Michael
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Lawrenceville, GA
Very satisfied with our new door opener! Extremely quiet, and opens quickly. Also, really appreciate the technician's courtesy and politeness towards my wife in my absence. Thanks again!
Tom Bowden
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lawrenceville, GA
The Tecnection was professional, respectful, Patients and Knowledge of his job
Sarah Larbi
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Lawrenceville, GA
Absolutely satisfied.
Lorenzo Pappoe
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lawrenceville, GA
Ask Dale recommended
Peter Toggerson
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Lawrenceville, GA
Service was excellent. They repaired not just the springs but replaces all worn parts. I has happy except for the price. $800 was way too much!
Sue Wyatt
Response:
Thank you for taking the time to provide feedback about your experience. We love seeing that you received excellent service from David and that he was able to repair your door. Our goal is customer satisfaction and we strive for all of our customers to receive 5 star service. We are sorry you feel the price for the torsion rebuild is too much. We would have loved to have heard from you at the time the quote was being reviewed with you so we could have possibly discussed any pricing adjustment that might have been available at that time. After the 25 point inspection is complete the technician then provides quotes for the work that is recommended based on that inspection and the quote is discussed with the customer in great detail before any work is done. This discussion takes place so the customer has time to ask the technician any questions about the repair, parts, prices, warranties, etc. The quote given and agreed upon included 2 platinum springs, 2 end bearings, 2 drums, a spring bracket, cables, 10 rollers, a 5 year warranty on parts and a 1 year warranty on labor. All of our parts are heavy duty and high cycle so they are quality parts that we stand behind. We never want any of our customers to feel as though we are over charging them as we try to be competitive with our pricing compared to other companies with similar products and warranties. We hope our explanation helps in understanding the pricing a little more but if it doesn't, please feel free to call with any questions. We appreciate your business and we're always here if you need us.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093