Precision Garage Door of Atlanta
Has Received 96 Reviews in:
Lawrenceville
Average Rating: 4.83
Broken Garage Door Spring Repair
Lawrenceville, GA
We called about a broken spring about 1:00P and they had a technician at the house by 5:30! Very prompt, and the technician was wonderful. He cleaned up the problem and made sure the door was hanging evenly. Could not ask for better service. 4 stars was because it was too expensive, but the service was 10 stars.
Lisa Blakley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lawrenceville, GA
Excellent service !....Technician was thorough and when finished , explained all areas of service performed . He suggested a spray to help maintain the door’s hinges . Price was very reasonable and I will definitely use them again .
Tandy Barrett
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Lawrenceville, GA
I had a problem with my new garage door. Called the company and they were out the very next day to replace a part under warranty. Great service!!
Mike Albright
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Lawrenceville, GA
Did a great job and very friendly
Henry Clerke
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lawrenceville, GA
Garage door wasn't closing due to safety sensors wiring, yet Dustin was able to repair in 30 minutes. The door continues to properly close after Dustin's visit 2 weeks ago. Bottom-line: Very pleased with Dustin's work. Highly recommended!
Martin Brooks
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Lawrenceville, GA
Great same day service by a courteous and knowledgeable technician.
Ron Lublink
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lawrenceville, GA
Jeremy was excellent, right on time, knowledgeable, and courteous! I would recommend Precision Garage anytime! Ask for Jeremy!!
Gloria Velez
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Lawrenceville, GA
After being “stood up” by the Over Head Garage Door people, the bar was set pretty low. Your guy was here early, quickly gave me a reasonable quote and 3 choices. Did prompt and good work. 5 stars for you 0 for OGD people.
Toby Groves
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Lawrenceville, GA
We had a damaged garage door that we could no longer open, so speed was important to us. We had 3 companies lined up for quotes, but after the presentation by Precision Door, we cancelled the 3rd appointment. The sales person was very professional and didn't try to talk us into more expense doors or add-ons we didn't need. The price was very reasonable and they charged almost 2/3 less to add glass windows as the other company quote. And although he couldn't promise installation in less than 2 weeks, they actually did it only 5 days later! The installer was great - very easy to work with and very fast. We are really pleased with our new door!
Kris Logsdon
Response:
Awesome to hear, thank you for sharing your feedback. We appreciate your business and are here for you anytime you need us. We hope you enjoy your new door for many years!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Lawrenceville, GA
The technician came and determined the issue was shortage with the opener. I was just outside of my warranty. After a discussion with a supervisor, Precision honored the warranty and made the repair. They have a customer for life in me because of the way customers are treated!
Gerard Phillips
Response:
Thank you so much for your business. Customer satisfaction is our top goal and we strive for all customers to feel like you did with the service you received. If we can help in the future, please don't hesitate to call.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Lawrenceville, GA
I was very pleased with my representative!!! He was very accommodating and helpful!!! Please tell him thank you for me!!! I also want to thank you all for sending him early!!! Again, thank you!!!
Peggy Parham-gilchrist
Response:
You are very welcome Peggy, we will certainly pass the message along to James. James is a great employee and we love seeing that he took care of your door needs. We appreciate your business and the five star review. Please let us know if we can help in the future.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Lawrenceville, GA
David was great! Very prompt, nicely dressed and groomed and explained the entire process. He looked over the area, did a safety check and we talked about multiple option as far as replacing springs, pulleys, etc or installing the tension system instead. For the price difference there was no choice. We went with the tension spring. Much quieter and raises the door much better. Precision and David (I hope) will be my choice when we change out the 2nd door!
Gene Meador
Response:
Thank you so much for your business and the five star review. David is an asset to our team and we will be here when you need us again. Just ask for David and if he is available, we will send him your way.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Lawrenceville, GA
Dustin was able to diagnose the problem as soon as he walked into the garage and saw how the opener was operating. He replaced it, and re-coded the old opener to work with the new one. He was professional and friendly. Would definitely highly recommend!
Lisa Dupre
Response:
Thank you so much for your business and recommendation. Glad we could help with your garage door needs.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Lawrenceville, GA
Dustin B was great. He was helpful, courteous, and kind. I highly recommend this company.
Caroline A
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Lawrenceville, GA
Fantastic experience.
Kent Henderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Lawrenceville, GA
Deceptive and over priced performances
Kenny Jackson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Lawrenceville, GA
Great company and team of employees!
Bill and debbie George
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Lawrenceville, GA
Technician arrived on time was knowledgeable about the product and did a good job
Charles Babalola
Service Provided:
Garage Door Opener Install
Product:
Opener
Install Garage Doors
Lawrenceville, GA
I am so happy for my new door! Thank you!
Leah Eller
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Lawrenceville, GA
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Tuan Tran
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Lawrenceville, GA
I feel like we have been taken to the cleaners by this company! Total scam! Do not use them! Our door would not open after hearing a popping noise, like a spring. Called this company who said springs typically run $200.00 and offered to come out today. My husband was busy working from home so didn't have time to research what technician was saying. What I thought would be a $200.00 repair turned into a $780.00 "torsion rebuild" . I can't even find what that is! When I look it up keeps coming up "spring repair" I called the company when I got home for further explanation. Was told I needed to talk to billing who were not in. I don't think it is a billing issue but an honesty issue. Will try to reach owner tomorrow.
Brenda Melton
Response:
Brenda - Thank you for taking the time to review our service. We aim to have fully satisfied customers and regret if we may have missed our mark. Our goal is to leave a customer’s door in the safest operational condition possible and we take pride in fixing garage doors the right way. Our 25 point safety inspection revealed several parts that were either worn or failing on your door due to their age. In addition to your springs, we replaced your cables, drums, rollers and bearings. We apologize for the lack of a manager being present when you called after you arrived home from work and regret any miscommunication which may have occurred. We appreciate your flexibility as we've worked to resolve your concerns. We trust that the resolution provided has been to your satisfaction. We appreicate your time and your business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Lawrenceville, GA
The technician Ryan was wonderful!!
Helen Wang
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Lawrenceville, GA
I was told when I called precision that replacement of 1 spring would cost$179. Guy gets here and gives me an estimate of$700 for replacing 2 spring with 3 year warranty and$900 for 'tune up" and a.lifetime warranty. I told him no thanks and he goes to his truck calls his.manager and tells me it will be $340 with a 90 day warranty. I told him no thanks. I got two new springs and a tune up and lifetime warranty for $400 from Sears. I told all my friends at work about precision and your bait and switch. Have a nice day
Paul Chretien
Response:
Paul – Thanks for reviewing our recent estimate in your garage. We do try to provide different repair estimate options for our customers when we visit a garage. It also isn’t uncommon that our competitors may come out after us and offer a cheaper price. We certainly don’t bait and switch and welcome you to take a look at our other reviews online.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Lawrenceville, GA
I saw your very professionally made TV commercial and called for an appointment. The person on the phone was polite and friendly. Bobby came out to fix my garage door and to install a new Opener. He was outstanding and had everything done quickly and efficiently. You get 5 Stars... I’m a happy customer!
Alex Narciso
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Lawrenceville, GA
I was very pleased with the timely response and the quick repair made on my broken garage door. Brandon did a fantastic job.
Sandy Luttrell
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Lawrenceville, GA
On site within 3 hours for a non-emergency service. Toward the end of the run, one roller caused a noticeable "bang" sound just before the door fully opened. Remedied the problem by adjusting the rails; completed within a half-hour from arrival. Service completely covered by new door warranty which was installed in January, 2018.
William White
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Lawrenceville, GA
We had such a great experience yesterday with the replacement of two garage door openers and rails, springs and pulleys. Josh was prompt, professional and courteous. He assessed our issues and offered various options for repair and/or replacement. Josh got the job done efficiently and left the garage clean and the debris removed. Would highly recommend Precision and Josh!
Jennifer Carothers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Lawrenceville, GA
We have used Precision for a few years and been very happy. We really like the fact that the dispatcher reminds us of the service call price, that we get a diagnosis that includes price of services, and that the service call is waived if we have the service performed. However, when we needed to replace an opener and springs during our first call to Precision, they bundled an extended warranty for a small percentage of the purchase price. As a result we have had a couple of repairs at no cost. After a terrible thunder storm last night our opener was working sluggishly and then stopped. Joseph Mikesh came out on the same day we called and he was right on time (in fact, he called to ask if he could come early!). It looked like there might be electrical damage, but Joseph didn't assume that -- he tried everything possible to get the unit to work. AND he kept asking us about when we made the purchase and when we had the last service, just to make sure it was under warranty. He ended up replacing the motherboard, removing and reinstalling the belt for proper tension, reprogramming the system, and syncing the car remote controls. All at NO COST to us. Joseph had a difficult job and yet he kept everything light and fun during his call. We would recommend Joseph and the whole team at Precision.
Sara Thompson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Lawrenceville, GA
You guys have been the best, from the quote all the way through estante repair three days before end of warranty our experiences with service call staff has been great and Jeremiah has been a phenomenal service and installation technician. He not only does the job but, shows he cares about you the customer and your experience with the company. Will always recomend you to anyone I hear needs garage work done. Thank you
Louis Gonzalez
Response:
Louis Gonzalez, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Lawrenceville, GA
I had a new door opener installed by Michael from Precision. He was very nice and professional. He did not try to sale me products I did not need at this time. He called before he came to our schedule appointment so I knew when he was on his way. He cleaned up everything before he left. I am very pleased with Michael and Precision. It will be my pleasure to recommend Precision to my friends and neighbors. Thank you again for a good experience!
Annie Bragg
Response:
Annie Bragg, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. We appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093