Precision Garage Door of South Bend
Has Received 4 Reviews in:
The Starke County Area
Average Rating: 3.75
Install Garage Doors
North Judson, IN
Bought new garage doors for our new home. The wrong size doors were ordered by precision, too small and sales tried to have these installed even after they were refused by us. This sales person was not kind and words were spoken and he was asked to leave. The correct doors were ordered and installed. The receptionist and the installers were great to speak and work with and the garage doors are very nice. I do not feel that we were treated well due to the ordering error by precision.
Sandra Kincannon
Response:
Dear Ms. Kincannon, We are sorry that you were disappointed with your experience. We try hard every day to be the best garage door company on the planet. We apologize for falling short this time and we sincerely appreciate your feedback. We hope you will give us another chance in the future.
Customer Help Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
North Judson, IN
John and Jason did an excellent job installing our new garage doors and openers. They were very professional, answered all of our questions and cleaned up when they were finished. I would highly recommend them. Thanks again for an excellent job!
MD - North Judson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
North Judson, IN
What a great company. From the girl that set up the service call to the technician that did the repair. Pleasant people to deal with! Great customer service and did the repair. My appointment was followed up with an email confirming the date, time and the name of the technician....wow! I would highly recommend this company!
Bob Penna
Response:
Bob Penna, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Knox, IN
2 stars I was quoted no more than $240, but when the tech came he tried to charge $550, my husband told him it was suppose to be $240 or less, so the charged my husband over $300, my husband got mad and him $240 or you can take it back, the tech finally charged $249! This situation makes me not trust this company at all!!!! Changing a price 3 seperate times after a quote was ridiculous
Laura Hardin
Response:
Laura, We're sorry that you felt like this was a move. Our technicians are required to inspect the entire door system regardless of what symptom or price to fix that symptom was talked about on the phone. It is totally up to you as to whether you decide to have the repairs done. We always recommend that you keep your door in optimum working condition. We apologize that you felt that this was less than honest. We hope that this has not tarnished the opportunity to serve you in the future.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Steve Freitas
Precision Garage Door of Michiana
3600 McGill StreetSouth Bend IN, 46545 License: 4468
