PRECISION GARAGE DOOR SERVICE OF KANSAS CITY

Precision Garage Door KC are outstanding people to do business with. They were prompt, professional, and their technician, ALEX, was outstanding! He new his business and did a great job in installing. My new garage door opener works absolutely perfectly. I am grateful!

Lyle Parker

This was the worst experience I have ever had with a professional service! In November I had a hung garage door and chose to go with Precision Overhead Door of Kansas City since it is name you can trust. I do not trust them. After reading the reviews it is clear that I am not alone on the amount of up-charging they do. I was given a quote for over $1500 to fix it long term. I was able to get the bare minimum down to about $475. Money was really tight for us and that was all we could afford. Then when they came to do the work, they tacked on another $150 because it was harder than he thought, so I had to borrow money from my kids Christmas fund. Then after he left, I tried to open and close the garage door at which point it fell of track again. I called to have them come out only for them to tell me that I needed 2 new springs for $575. I told them again that I could not afford it and they gave me a discount for $465 to replace the springs. I said that I would save the money to do the repair. Finally at the end of January I had enough money saved to do the repair. When they came out, they said that the price had gone back up to $575 after trying to get my wife to sign a waiver to do it for $800. I called and spoke with Alex, who was nice when he wanted to be nice but overall was very condescending every time, we had an interaction with him. He made us feel stupid and talked down to us. He explained that was a 1-time discount and they would not honor it. I hung up the phone and immediately called the office. I spoke with Bo, the supervisor over the garage door installation, who was so rude to me on the phone. After I didn't get anywhere with him, I asked for his manager, I cannot recall his name, who was the rudest manager I have ever spoken with. He was the director of operations. He told me that every time I Google Precision it costs them $100 and that I am costing them money. He reluctantly gave me the original quoted price of $465 on the condition that I leave a 5-Star Review. The work was completed but I will not let a company bribe me for a dishonest 5-star review. Instead, I will be honest and warn others. I will NEVER use this company again and will spread the word to everyone I know to avoid a company that is not one that I can TRUST.

James Schroeder

chose Precision becase 24 hour a day assistance is readyily available

Janet Cashman

Technician was prompt, professional, friendly, and did a great job with the repair. However felt $300 for the hour the job took was high.

Randall Turner

Claudia and I had an excellent experience with both workers sent to install our doors. Your workers were very courteous and respectful. Everything needed to complete the job was on the truck, so there was no stoppage of work. Our expectations were met and our problem was solved. The doors look nice and move up and down gracefully. Thanks to Luis Reyes, my installer and the technician that assisted him. We would highly recommend Precision to our friends and family for their garage door needs. Thanks for being of service.

Cedric Taylor Sr. & Claudia M. Taylor

The tech did a great job. Very happy with the service.

Raymond Bermudez

What great service. And the serviceman was polite and respectful. He explained things beautifully and also included the things that could go wrong, seeing as I have 65-yr old garage doors with most of the original parts to it. The BBB rating was important to me,too.

Loretta Russell

Ryan Cleveland was very professional and courteous. Very knowledgeable and friendly. Explained the door and the install

Roger Bailey

Daray looked at my door. Took measurements and explained everything needed. Made me feel very valued.

Danny Gunter

TechNician Dale Y. Did a awesome job repairing our garage door! In addition he showed in detail what was wrong with the garage doors and the required maintenance and repair needed.He did the job perfectly and we are so happy with the job he did! I highly reccomend Dale Young and want to thank you Precision Door for him!Give that man a raise for the work he did here and for his honesty and quality!Thanks again!

Douglas & julia Wood

Dale came out to give me estimates on repair or replacement of my existing 95 year old garage door. He did a good job of explaining my options and prospective costs, while not pressuring towards the more expensive end.

Josh Collins

This makes it look like you are finished with the job. Your serviceman did not have the right part on his truck and was supposed to return today (5/30/19) to finish the repair. He has not returned my phone call to even see if the part has come in. I do not see anywhere where he has made a notation that he will return. Let's see what happens on 5/31.

Bill Boyd

Wonderful and highly trained techs that arrived early. Thanks Jess and Gabe

Renee Kimbrough

Calbe and John came to give me estimate and see what issues I was having with the old heavy wooden door that was the original from 1952. It is time for an update. They were on time, courteous, and presented me with options. The men were great.

Bob Evans

My technician Tom was great. He was very fast in putting in my garage door. At the end he explained everything I needed to do to keep up with the maintenance as far as keeping the door sprayed and lubed!! Very nice guy. Would recommend him!! Thanks

Ann Carr

Ann Carr, thank you for the review, and we appreciate the recommendation!

The Precision Team

2 Star, Were unable to fix door controls for either upper or lower garage doors. Bottom weather strip was to long on South side and binds leaving gap at bottom of door when closed. Installed weather stripping on North vertical side of door not South side or top advised they looked good and leftg material with home owner.

Patrick and judy Ohler

Patrick and Judy - Thank you for reviewing our recent service call. We appreciate your patience while we corrected the exterior trim and reset the logic board. We appreciate your business and will look forward to serving you in the future.

The Precision Team

I appreciated the honesty and quick service that I received from the phone call to make the appointment, the call I received to let me know they were on the way and the efficient and professional demeanor of the two technicians that serviced my garage door. Thank you!

VLS

VLS, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Garage door repair: Terry was our tech. He was very professional, called requesting if he could come early and explained every repair needed. We are very pleased with the results and will recommend Precision to family and friends.

Sharon Sparkman

Sharon Sparkman, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Terry and his work.

The Precision Team

Garage door repair. And we're very appreciative for the work done.

Denise Caldwell

Denise Caldwell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Very professional, very informative and got the job done very quickly. Thanks so much.

Duane Graber

Duane Graber, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Garage door repair. The technician explained clearly the problem, what needed to be done to fix it, and the cost of repair. After completing the job, he explained to me what he had done and ran a test to show me that the job had been completed properly.

Barbara Whiteside

Barbara Whiteside, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Garrett was very skilled and found the trouble quickly! Good job and a happy customer!

Gerald Molder

Gerald Molder, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team