Precision Garage Door of Lexington
Has Received 48 Reviews in:
Richmond
Average Rating: 4.88
Install Garage Doors
Richmond, KY
Saw Precision Door parked at our neighbor’s yard, requested Dane to give us an estimate for replacing out damaged door. He came right over, discussed options, we signed up. Patrick installed door and motor, excellent professional, knowledgeable installer, great personable communication style. Highly recommend Precision Door!!
Claire Schuster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Richmond, KY
We had to have our garage door replaced due to hail damage, and Precision Door made the entire process so easy! Being able to build the door we wanted online and see how it would look was very helpful. The employees we worked with (Blake and Justin) are courteous and very responsive. Communication was easy, including getting several estimates on different door types for the insurance company, and the installer arrived on time, finished the installation within a few hours, and cleaned up the work area thoroughly. We love our new door, and have recommended Precision Door to all of our neighbors who had similar storm damage.
Emilee Stites
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Richmond, KY
Fantastic service, people, price, and results! Would highly recommend to anyone needing overhead door service!! Installed belt drive opener and door!! Thanks!!
Mark Birchfield
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Richmond, KY
We had used them before and was very satisfied with their service.
Virginia Anderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Richmond, KY
Andrew called ahead, showed up on time, replaced my bad springs, explained lubrication and maintenance, answered my many questions, all in about an hour. As good as it gets, highly recommended.
Ken D.
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Richmond, KY
I've always gotten great service from Steve and his team. I highly recommend them. John
John Ruston
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Richmond, KY
Patrick did some work for the front of our garage and knew he works for you, Work was done fast and well.
Carol Vickers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Richmond, KY
Great employees, great company
Barbara Combs
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Richmond, KY
Blake reset our garage code and did a great job.
Michele Gore
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Richmond, KY
Excellent company to do business with, right on time. Andrew polite and courteous. I will certainly call them again.
John McCabe
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Richmond, KY
Terrific and fast service by both installers. Friendly and gave information and tips on maintaining garage doors. These installers knew what they were doing and the door looks amazing. They are professionals and I will recommend them to all my friends and family. Thanks for the great work!
Victor Craft
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Richmond, KY
An absolute delight to work with. Great communication leading up to the visit. Francis was awesome and did a fantastic job with his service he provided. Definitely would use them again.
Stephanie P
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
The technician was very professional and helpful. We feel like he did a good job to satisfy our needs. Would definitely like to have him return for any future problems.
Steve Jackson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
Precision offered same day service and had a technician here in a couple of hours and fixed the problem quickly and properly.
John Harsch
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
Called ahead between times stated. A very friendly and enjoyable technician. Knew his stuff. Well definitely recommend and use Precision again.
Douglas Morris
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Richmond, KY
Steve and his guys installed garage doors on my 2-stall horse barn that I'm converting to use as a second garage. It was an unusual install that required a some very creative problem solving to accomplish. In addition to the custom nature of the job, I'm EXTREMELY particular, and I ask a LOT of questions. I know that can be a challenge for some contractors. Not for Precision though! The owner Steve was extremely patient with every one of my concerns from start to finish. He was attentive to both the functional and aesthetic details. He even made the suggestion that they use some old fencing boards for the frame work that had to be done so that it would match the look of the rough hewn lumber the barn is made of. Steve, Patrick and Matt were all very professional and pleasant to work with. I could not be happier with the finished product! I'll recommend Precision to anyone I know who's looking for an excellent garage door install or service. Special thanks to Steve for the genuine pride you take in your work and for going above and beyond what was expected to make my custom install even better than I anticipated!
Teresa Harbett
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Richmond, KY
Prompt arrival with great communication and Excellent Service. Highly recommended!!!
Chris Wright
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Richmond, KY
A technician was able to come see my issue the next day after I'd called and was able to repair the door the following Monday. Blake was knowledgeable and courteous. Definitely recommend!!
Lynda Chase
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Richmond, KY
5 stars for Blake and his coming out to give an estimate. Am thinking the installation will probably be 5 stars also if Blake is honchoing the effort. Very personable, young man.
Bill Gaffney
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Richmond, KY
Fran was excellent great service
Andrew Durbin
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Install Garage Doors
Richmond, KY
They are prompt, even on week-end (like Sunday). The tech was friendly, helpful and courteous; he showed me the problem and the solution with a cost. I'm very pleased with his work. The door is up and working fine even though they received the wrong door; he will replace the door in a couple of days with the right one; he went ahead and installed this one even though it's additional work because he knew we really needed it because my wif and I are both handicapped. I highly recommend this company for garage door service and/or installation.
Charles Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Richmond, KY
Fast, knowledgeable, professional.
Jim Peyton
Response:
Thanks for your review and feedback!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
Precision responded quickly in sending a technician out to my house. The technician discovered the problem and fixed it in a short amount of time. The technician was very professional. I was pleased with the service I received.
Debra Combs
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
The tech was very professional and gave me great advice. Would highly recommend.
Rick Martino
Response:
So glad the hear! Thanks for the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Richmond, KY
Percision did a fantastic job. They showed up on time they were extremely efficient and were able to correct everything. They exceeded my expectations.
Stephanie Stephens
Response:
Great! We are so glad to hear that! Thank you!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Richmond, KY
This was another great experience! Same day service and a great technician! Thank you!
Matthew Jansky
Response:
Thank you! We appreciate your business and your review!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Richmond, KY
I was very satisfied with the customer service, professionalism and price for my garage door repairs. Steve repaired three garage doors for me. Thanks Steve!
Malcolm Ratchford
Response:
Thank you for letting us know about your experience with us! We appreciate the kudos.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Richmond, KY
Nathan did an excellent job, he was nice, and very efficient.
Cynthia Lyons
Response:
Great! Thank you for letting us know about your experience with Nathan.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Richmond, KY
The appointment was supposed to be sometime between 2-4, I have the email to prove it. I called at 4 to complain that they had not showed up on time and was told that the appointment was between 4-6, again, I have the email to prove that was NOT correct, so why was I told that? I flirted with three stars because the tech was helpful and did a quick job, but I don't like being lied to, so it is two stars this time...
Jody McBride
Response:
We apologize for the mix up in the time our technician was supposed to show up at your house. It was an office error on our part - we accept full responsibility. Thanks for your feedback. We appreciate you letting us know about your experience with us,
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Richmond, KY
I had a gentleman come out to service my door. I was not home so he talked to my son and then talked to me on the phone. The one thing that stood out to me was the way he talked to me. He thought the problem with the door was I have it locked manually. When I told him I did that because the door would not close all the way and I had to pull the red cord and manually close it and then I locked it because I didn't want anyone to just be able to open it from the outside. He just continued to insist the door wouldn't open because I had locked it. He also said the sensors were off and he fixed them. Hopefully that was the problem and I won't have to have someone else come out and fix it again. He continued to lecture me on the sensors on the door, how they were not pointed how they should be, etc. I moved in in May of this year and have had problems with the door ever since I moved in. I don't think I will be using your service again if I have a problem in the future. I need someone who listens to what I'm saying, not talk down to me.
Helen Proffitt
Response:
Thanks for sharing your experience with us. I do apologize that you felt the technician was not listening to what you were saying. He was trying to explain to you over the phone about his findings and recommendations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Stephen Trotter and Theresa Trotter
Precision Door Service of Lexington
3005 Park Central Ave., Ste YNicholasville KY, 40356