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PRECISION GARAGE DOOR SERVICE OF LOUISVILLE

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Precision Garage Door of Louisville

Has Received 33 Reviews in:

Crestwood

Average Rating: 4.73

5 stars

Precision Van

Garage Door Repair

02/02/2024
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Experience repairs. Explained what was wrong. Worked well with other experienced people.

James Schmitz

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

06/12/2023
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was very friendly and explained everything so I could understand it He was very efficient

Timmie Green

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/05/2022
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I felt that the price charged was way too much. I can accept the $75 service fee. But an additional $101.55 for MAINTENANCE, that the Repairman said would take 10 minutes, is a little ridiculous. It took him longer to prepare the online bill than to service the garage door. Then when I asked him how frequently I should have the door checked, he said every 6 months. Are you kidding me?? It's only been about 4 years since your Company installed a brand new garage door! J. Nichols

J.S. Nichols

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/24/2022
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman and his helper a Was really good. He worked here last week and a great job. Nice person to talk to.

John Ramey

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/05/2021
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

JASON DID A GREAT JOB AND WAS VERY PLEASANT. HIGHLY RECOMMEND

James Straub

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

07/27/2020
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars great job by josh. I always ask for him by name personable and thorough

John Dolan

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/23/2020
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Customer service was excellent and John (tech) was informative, safety mask wearing, and got the job done right. Thank you!!

Christ Medina

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

12/21/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring broke on a Friday evening. Called after normal business hours and had a customer service rep on the phone in minutes. Got an appointment scheduled for the very next afternoon. Repair tech (John) was very knowledgeable of my options and had the spring replaced and the garage door was working perfectly in 20 mins. Very pleased with the results!

Patrick Goodman

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/24/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David did top notch job! Very friendly and knowledgeable.

Robyn Spear

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/22/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician did a great job fixing the garage and we’ve had no issues with the garage since. We were going to only have the springs replaced but went a head an paid for the rebuild of the garage including replacing the rollers. The technician didn’t have the rollers and was supposed to come back, we agreed and paid in full for services. Every time the technician was supposed to come finish the job which was about 3 or 4 different times he was a no show. We will be asking for a refund for the rollers since we’ve been waiting for a month in a half for the technician to come back.

William Wilder

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

07/06/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman very professional and completed job in about one hour. Most importantly door now works perfectly.

Robert Mathison

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/26/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a repair on my garage door after a storm. I was able to set up an appointment that was convenient for my schedule. Jeff called to let me know what time he would be here and he was prompt. He was able to complete a very quick repair and took care of annual maintenance. He is very personable and explained the issue clearly. I will use Precision for nay future needs!

R. M. Phillips

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

05/16/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job installing our new garage door opener. Fast and prompt service

Frank Hacker

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

03/20/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff was very friendly and informative. Garage was fixed quickly.

Laura Thacker

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

01/25/2019
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience!! This was our second need for service, very happy with the technician who come to help us out....Joe Kerstiens. He was prompt and very professional. Took plenty of time to explain the installation and answer our questions. We have a new opener at a very reasonable price. Thank you very much. Will definitely call on them again!

Ken Keeling

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

11/21/2018
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision removed our old garage door, installed a new insulated garage door in several hours. The garage door is so quiet, the sales person and technician were very professional. I would certainly recommend them.

John S.

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

09/12/2018
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were great. Will use again

Ken Dale

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

03/13/2018
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the technician Stephen who installed our doors and hardware on a very cold day. He was efficient and skilled and aligned all the hardware up expertly, and doors look and work great.

Larry Harris


Response:

Larry Harris, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Stephen and his work.  

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/26/2018
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John arrived at the scheduled time and adjusted the spring and reset the opener settings in response to a crooked door. Door now operates great again! I would certainly recommend.

Jim Kelley


Response:

Jim Kelley, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

02/13/2018
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff Goff was nothing short of spectacular...a great installer who is a real asset to your company. Jeff diagnosed the problem and then gave me the list of options with the costs associated with each one. I opted for a replacement and, after installation, Jeff explained how to operate the new system. He was great.

Stephen Early


Response:

Stephen Early, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff. 

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

09/21/2017
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THE GUY THAT WORKED ON OUR GARAGE DOOR OPENER WAS VERY NICE AND WAS A GOOD WORKER . HE EXPLAINED EVERY THING WE NEEDED TO KNOW AND ANSWERED ALL OUR QUESTIONS. THE ONLY THING THAT I CAN QUESTION IS WHEN I MENTIONED THAT WE HAD A CRAFTSMAN DOOR OPENER TO THE LADY I TALKED TO ON THE PHONE, SHE COULD HAVE TOLD US THAT WE DON'T SERVICE CRAFTMANS DOOR OPENERS AND BELTS. WE COULD PROBABLY SAVED MONEY BY GETTING SOMEONE THAT DOES SERVICE CRAFTSMAN DOOR OPENERS.

Kenneth Dewitt

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/02/2017
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did an excellent job! Quick to respond to my call and great service. Finished with the broken spring replacement in an hour.

Sandy Anderson


Response:

Sandy Anderson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

08/02/2017
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was on time and performed the services as required in a timely manner at the price quoted. Since I was out of town, I spoke to the technician by phone and he did a great job explaining what was needed and cost. I would highly recommend your company to anyone looking for new garage doors or a simple repair. We will call again for sure if we need other repairs or decide to replace our garage doors.

Seth Huberman


Response:

Seth Huberman, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

03/14/2017
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job, excellent follow-up, responsive, and fair pricing. I highly recommend Precision Overhead Garage Doors and without question will go back to them for future purchases and installation.

Mike Allen


Response:

Mike Allen, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

10/13/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent technician. Thanks.

James Nichols


Response:

James Nichols, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

07/25/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a scheduled appointment on Monday, July 25th from 8-10AM with a call ahead to let me know that the technician was on his way. The appointment was scheduled the previous week to discuss potential installation of 2 garage doors and openers at a new construction job site. I left my cell phone as a contact number, and was told the technician would call ahead or if anything changed. It is currently 11:58AM, and I have not received any call from a technician. I called the call center at 10:30AM indicating tat the technician hadn't shown up. The person on the other end of the line indicated that the technician had been called away for an emergency, and he would be at the house within 1 hour. An hour later, and still no call, or text. I understand if situations come up that require rescheduling. However, I should have been contacted to reschedule. The customer shouldn't be the one reaching out to the person who missed their appointment. Instead I burned 2 hours of vacation for a technician that never showed up, and then burned another hour b/c I was misinformed by a person at the call center indicating that a technician would be at my residence within an hour.

Chris Dardano


Response:

Chris - Thank you for your review of our recent service. We apologize for dropping the ball while scheduling your appointment as well as the follow up. We strive for 100% customer satisfaction in all that we do. We obviously failed at that effort here and will use this experience to better teach our staff. We hope that this negative experience will not tarnish the opportunity to serve you in the future.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

07/06/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff provided excellent service and completed the repair quickly. Was also helpful in making recommendations. Thank you.

Jim Catinna


Response:

Jim Catinna, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

05/15/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give the technician 5 stars

James Mattingly


Response:

James Mattingly, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

05/03/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I arrived home after a business trip to find the garage not opening and my wife's vehicle stuck inside. I called Precision at 11:35 AM on a Saturday with skepticism about "weekend" service. To my surprise was it not only legitimate, a technician was at my house within 2 hours of the call. The technician Brent, was not only well prepared to fix the immediate issue with the broken springs, but he identified two items from the original install (Not Precision) that were missing or put together improperly which contributed to premature spring wear. Within 35 minutes, we were up and running again. Thank you Brent and thank you Precision. Garage spring repair is not something for the average "do-it- yourself-er" should tackle.

Chris P


Response:

Chris P, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

03/09/2016
5 stars

Crestwood, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent repairmen and quick efficient work!! Thank you for your prompt response, easy scheduling time and excellent service.

Todd Boice


Response:

Todd Boice, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

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Our Average Rating
5 stars

With 102,469 Reviews

View All USA Locations

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Precision Door Service of Louisville

For this location's local site visit:

This location is owned and operated by:
Rick May

Precision Door Service of Louisville

4213 Produce Rd
Louisville KY, 40299
We Fix Garage Doors Right Springy

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