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Precision Garage Door of Northern Kentucky

Has Received 85 Reviews

Average Rating: 4.99


Precision Van

Garage Door Opener Install

07/13/2021

Burlington, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to confirm arrival time. Explained work to be done. Installed replacement door and new opener. Showed me how to program remote openers. Good service. Satisfied customer.

Ginny Bennett

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

06/25/2021

Independence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision because the repair tech did a great job in fixing the springs on our old garage door. Our old door was original to our home and needed to be replaced. The repair tech showed us a brochure and then directed us to Precision’s website. We found the door we liked best and ordered it over the phone. It was installed earlier this week and we couldn’t be happier with it. Not only is the door well made, insulated, and quiet, the person who installed it was extremely professional and did a fantastic job. I appreciate the job Will did for us. He is one of the best! Thank you Precision, our home looks great for the service you provide. I highly recommend your company to my friends and neighbors.

Craig Wilkerson

Service Provided:

Install Garage Doors

Product:

Broken Garage Door Spring Repair

06/25/2021

Union, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was such a nice guy, he explained all the options and did a great job. This was my first time using Precision but it won't be my last.

Dwight Dessart

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/21/2021

Covington, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will installed new panels on my garage doors. He did a great job including adjusting the doors so they were properly aligned and operating correctly. I was very happy with the service and attention to details.

Michael Beeby

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

05/07/2021

Hebron, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was a wonderful, polite technician. He discussed the different options, without “selling “ them. He answered all my questions and was very knowledgeable.

Jaclyn Bowlin

Service Provided:

Garage Door Opener Install

Product:

Opener

Broken Garage Door Spring Repair

03/04/2021

Alexandria, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived within hours of service call for repair to garage door. David was polite, thorough and cleaned up everything prior to leaving. Highly recommend.

Geana Trutschel

Service Provided:

Broken Garage Door Spring Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/27/2021

Florence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they have done work for me before when I had a broken spring and I was very satisfied. And again, I could not be happier with my complete garage door overhaul by Austin. He performed a complete safety check and then explained my options. He kept me updated throughout the entire process, even took the time explain what he was doing and why it needed done. I will always call Precision first.

Mark Smithers

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

02/14/2021

Fort Mitchell, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian gave us amazing service! He was very professional and knowledgeable. When he completed repairs door ran smoother and quieter than ever before. Would definitely recommend.

Joe Brady

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/22/2021

Newport, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was amazing, very knowledgeable, and provided me with various options for resolution. Highly recommended. I look forward to doing business with them in the near future.

Bobbi Sydnor

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

12/17/2020

Alexandria, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very informative and explained everything to me thoroughly. I would consider Brian an essential asset to the company.

George Parton

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Install

12/08/2020

Hebron, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brain was very pleasant and considerate. He can within the time frame he said.

Joan Shope

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Install

11/16/2020

Covington, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called them in the morning! They were here by 9:00am the same day, put in two new garage openers and finished by 2:30! Dave did an excellent job and very polite!! Would highly recommend them!

Mike Steffen

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Repair

10/09/2020

Florence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett Sackenheim was prompt, knowledgeable and efficient. He diagnosed the problem quickly and gave me several options on how to proceed. I am very satisfied with the outcome and recommend him highly!

John Danahy

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

10/06/2020

Alexandria, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was fast and efficient. We are so pleased with how it turned out. Thank you!

Jennifer Mansu

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

08/13/2020

Covington, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brett was excellent. He was very professional and very personable. He finished the job, but I didn't like the location of the button. He stopped loading up and came and moved the button for me. I could not be more satisfied. Thanks Brett and Precision!

Joan Dunhoft

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

08/06/2020

Fort Thomas, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent did a wonderful job! He addressed our problem and quickly took care of it. Would definitely recommend him. He was also very kind!

CL

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

07/29/2020

Covington, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent arrived on time and fixed our garage door in a very timely manner. He was very professional. He even showed me where the built in garage door opener in my car is that I didn't even know about! I highly recommend Precision door!

Jeffrey Tye

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

07/25/2020

Florence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake was extremely knowledgeable and very friendly

Marge Murphy

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

07/21/2020

Dayton, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Performed as they said they would. Had a competitive price. Were on-time and cleaned up after they finished, including removal of debris from the framing. Good work. Will be glad to recommend your firm.

Shad Sletto

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

07/13/2020

Union, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My spring broke at night and I never had a problem with my door before so I googled first thing in morning. Came across precision door and called. They got me in latte that day. My technician Brett was awesome. Very nice calling ahead of time actually twice. Showed and was very professional. He did tell me though I had to replace my door and that they could to do it the next day. Came back out and put it in and was quick too. I highly recommend this company because first hand the customer service has been the best and just overall taking care of the situation too.

Renee Fry

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/17/2020

Fort Mitchell, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service! Showed up in less than 2 hours of me calling to schedule an appointment. Parts were on the truck and my problem was solved right away.

Jeffery Bley

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/26/2020

Florence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job presenting the product and options.

Ed Contessa

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/27/2020

Florence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Matt and the professionalism he displayed. He was very courteous and explained everything in great detail on what he was recommending to correct the issue I was having with my garage door. In addition, he kept me well informed as to when he would coming to do the repair. My only question and this could have been an oversight, which is no reflection on Brett service/professionalism, but was surprised by military discount of $20 on a a $1508.84 repair. Once again, thanks for doing an excellent job. Sincerely Lowell

Lowell Slaughter

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

04/25/2020

Alexandria, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the same day service and Brett Sackenheim the technician that did the repair. He was very nice and very good at his repair work. He did forget one of his tools at the house - a flat metal file. Whenever he is in the area, he can make arrangements for picking the tool up. I think he is a good employee for Precision and will someday be in charge. Go Brett!

Eric

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

04/18/2020

Fort Mitchell, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick service. The technician was very pleasant and competent. I would highly recommend. 5 stars

Dan Smith

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

04/02/2020

Independence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly. Did exactly what was asked. Garage door is working and pricing options were presented allowing for various levels of repair. I would recommend and call again for future issues.

Mike Campo

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/18/2020

Independence, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased a door and opener several months ago and had a hardware failure. I contacted precision and received immediate response to my home. The door was temporarily repaired while a part was ordered. They came this morning and did a fantastic job - I highly recommend them to anyone. And yes they stand behind their warranty and are very honest which is rare these days.

Keith Long

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/14/2019

Union, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He came out to inspect garage door to make sure the spring in adequate since I just installed insulation on the doors. New build, contractor installed a very small opener which may not last very many years. Door was said to be balanced and working as it's supposed to. He gave me some ideas so when I need replacement.

Tim Bailey

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/05/2019

Walton, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from a great company. Called to tell me when they would be there. Showed up on time and did a professional job!

RANDY DOSIER

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

09/25/2019

Hebron, KY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team that came out to evaluate my garage door issues was great. The install team was incredible. Great personalities. However, they didn’t hit their 2 hour window. Weren’t really close at all for on time. Things happen. I’m not upset. Next time though I recommend letting the customer know it’s going to be much better and tell them they can run some errands if they need too. I appreciate the reduction in the billing. But I lost my entire day.

Rob Poe


Response:

Rob – Thank you for taking the time to provide us with a review of our service. We appreciate the kind words you’ve shared regarding our service technicians and installers. Frank, Rocco and Ronnie are tremendous assets on our team. We always aim to have fully satisfied customers and regret if we may have missed our mark. We will look to this as a teaching opportunity for our team to better serve our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

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Our Average Rating

With 77703 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.2%)

View All USA Locations

Northern Kentucky Locations:
Covington (859) 394-0126 23 Reviews
Florence (859) 757-1624 35 Reviews
Fort Thomas (859) 282-0304 16 Reviews
Independence (859) 635-5777 11 Reviews

Precision Door Service of Northern Kentucky

For this location's local site visit:

This location is owned and operated by:
Joe Loader

Precision Door Service of Northern Kentucky

Kentucky Area
KY,
We Fix Garage Doors Right Springy

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