PRECISION GARAGE DOOR SERVICE OF NORTHERN KENTUCKY

We are very impressed with the quality of work Precision provided us! We were able to contact Precision over the weekend to get a Monday morning appointment scheduled. On Monday morning we received a text letting us know who our service technicians would be, along with brief bios. Nice touch! The technicians were courteous and personable--far more so than other service technicians we've had in the home. They asked questions about how we use our garage door opener (how often do we use it, do we park in the garage, what our experiences of using it have been). Following an inspection, the technicians thoroughly explained four options available to us, including pros & cons of each options. We were able to make an informed decision which ultimately was a full replacement of the door opener, a decision that was backed up by Precision's lifetime warranty on the new unit. We certainly recommend Precision Door for anyone's garage door needs!

Patricia Ross

Excellent customer service from the initial call for the appointment to when the repair was complete. Communicated to let me know exactly when he would arrive. Price was expensive, but was same day service and a lifetime warranty. Thank you David for taking time to explain everything and answer all my questions.

Jamie Liles

Service tech was very knowledgeable and courteous. Arrived on time. Provided different price options to correct garage door opening operation. Would definitely use this company again if needed.

Jill Lamb

Jonathan did a great job in diagnosing the problem and explaining my options. Then he very quickly and thoroughly made the repair to the garage door. He was very knowledgeable and friendly.

Anthony Short

Excellent service! Dave and Gabe arrived on time and did a fabulous job of replacing the malfunctioning safety sensors and examining all parts of my garage door and opener to ensure everything was operating optimally. A+ in every way.

Beth Hoffman

Very thorough and professional.

Chris Sealy

David and Dylan were exceptional and so pleasant. They fixed everything that was needed on our door and even set up the remote in my car to work the door. Thanks Precision Door for your same day service.

Kathy & Tom Spears

My garage opener issues were solved very quickly and efficiently, I did not expect it to be so easy. David the service professional was friendly, thorough and knowledgeable. He provided several options at different price points and I am very happy with the service. I feel like he represented the values he stated at the beginning of the consultation and I absolutely recommend Precision door

Adam Price

Excellent service from David and coworker. They were thorough and explained everything that was going on. They did not push the most expensive route but brought up different options to choose from along with pros/cons with each option. They even noticed my veteran's license plate and gave me the Veteran/First Responder/Teacher discount. Thanks for all your help.

Randy

Our garage door wouldn't open, called Precision and they were able to come the same day. We appreciated the quick service. The service men were informative and professional through the entire process. We are happy with our new opener and the door opens and closes quietly. While we hope we don't encounter issues, we did purchase the lifetime warranty. Thanks again, Precision for a job well done.

Melissa Stewart

We would use them again! Came out the next day and had the garage fixed in a couple of hours !

Elizabeth Hayes

My experience with Precision today was outstanding. From beginning to end, I am happy to say that I have no suggestions for improvement! The lady who scheduled the appointment was very helpful and pleasant. My garage door was able to be repaired within 24 hours. I received text confirmations as well as a phone call when the technician (Garrett) was on the way. Garrett did an excellent job assessing the problem, explaining available options, and completing the work. I highly recommend Precision and will save their information in my contacts list for future needs.

Susan S., Union KY

Our service tech arrived as as scheduled ready to go to work. He made his checks and explained what he thought happened. Made the resetting of the camera and checked the function. All functions are working now. Great service.

Dan Potter

Your technician Garrett Karns arrived and quickly found my problem and resolved it. He was very friendly and professional and I’d consider him an asset to your company.

Mary Keuper

David did an outstanding job on everything. Explained everything he did in detail. He is a very friendly young man. Great job David.

Charlene Mcfarland

Sevice tech was well trained and professional. However the pricing was a bit steep.

Charles Crosley

Dave was awesome and fast. Our new Liftmaster is fast and quiet. Love it.

George Schurr

Nice, polite and very professional! The door was installed with care and timely. Installer explained how to operate the door. I thought I had called Over Head door Co. and was worried I had made a mistake. But very satisfied with your Company. Thank you very much.

Carol Duell

The two technicians went though an issue I and rubber at the bottom of the door and resolved it easily. After some inspection I had them replace the spring and had the old rollers replaced with nylon. I was very pleased with the service.

Mike Mayers

Robert Bongiorno did a great job repairing and advising us as to the condition of the other garage doors. He communicated with us ahead of time as to when he would arrive and advised us of our options. Grateful that we found Precision Garage Door to help us.

Paul Neltner

David was friendly, on time, and got my units working.

Mike Jordan

Our technician Robert did a excellent job and was extremely thorough the entire process.

Kevin

these guys always take care of their doors, all I can do is thank them, for always being there.

Tom Stamper

I read prior customer reviews and was satisfied with their comments. I also referred to BBB about company and complaints, to which I was satisfied again. David was my service technian. He was professional, polite and very knowledgable. He covered all aspects of my garage door condition and operation. The entire experience from the moment I called their office until the job was completed was exceptional. I would not hesitate recommending their company to anyone. I also was happy with the response time which was two days. J C Carrington

J Carrington

David lendardt was my tech. He called me and said he would be here in 30 minutes.!he also asked if I wanted coffee or anything. He was here in 30 minutes. He looked at my door explaining everything that need fixed. He was very thorough and considerate. I have used this company before. He quoted me a price for repairs I agreed on. He went and got the parts he needed. He was back in about 15 minutes. He was finished with the repairs in 30 minutes. Just like he told me he would be. He was a very professional tech. Listening to all me questions and concerns. He showed me everything he had done. I then signed for the bill. He said if had any troubles or questions to call the company. I would recommend this company and David to anybody. Thanks for the fast service. And thank you David .

Kenneth Ridiman

Robert was an exceptional, knowledgeable serviceman. He had my door repaired and working in short order. Prior to the repair, he educated me on what I needed to have done. I couldn't ask for a better service! Amazing!!

Debbie Seever

Luke was great explained the issue and didn't pressure me to do or by anything I didn't need. I would highly recommend using Precision Door to anyone. Will use again when I need another door repair. Thank you Luke

Brian Agricola

Excellent as always. Luke Mattia was friendly, courteous and very professional. He diagnosed the issue, presented some options and got the repair finished. This is the third time I've used this company and I've been highly satisfied each time.

Chris Pinelo

Luke was very personable, knowledgeable and efficient. He explained what needed to be done very well. I highly recommend him and Precision Doors for repairs.

Dave Maher

It was a good experience. Luke was very knowledgeable, personal and professional. Was a bit pricey for a quick spring replacement, but service was top notch.

Tim Armstrong