Precision Garage Door of Washington DC and Suburbs

Has Received 164 Reviews in:

The Prince Georges County Area

Average Rating: 4.87


Broken Garage Door Spring Repair

06/17/2019

Suitland, MD

Review:

I'm very impressed with my garage door. I purchased in 2011 and I haven't had any issues. This service call was for normal wear and tare with the door spring. Sherman the technician was very professional, knowledgeable and informed me on what needed to be done. I asked several questions and Sherman answered with no hesitations. I appreciate companies that hire and train their staff to be very sensitive to the customers needs. I highly recommend Precision. Thank you for being high class with excellence.

Titilayo Bankole

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/10/2019

Clinton, MD

Review:

Thank you for sending Barry C! He was very professional and explained everything thoroughly. He fixed the garage door and it's as good as new! We will definitely use your services again!

Leslie Lee

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

06/06/2019

Upper Marlboro, MD

Review:

My neighbor suggested that I get a number of quotes for comparison purposes. I called Precision for a quote, and I was very surprised to get a same day appointment relatively close to the time I called. Even better the technician was able to come earlier to provide a quote. The gentleman, Sherman, I believe I saw him on the website, arrived almost perfectly when he stated. He was knowledgeable and quick. While I loved everything about everything that was transpiring, what I did not love was the amount of the quote. Even while there were a number of discounts applied, the quote came much higher than the other quotes I had received. I have decided to go with the company with the lower price. Thank you nonetheless for an awesome response times.

Ronda Evans

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/31/2019

Bowie, MD

Review:

Derrick Easterday was totally professional! He went the extra mile with my garage door. Wealth of knowledge and will definitely help you maintain your garage door to get longevity. Precision rocks!!!!

Alan King

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

05/13/2019

Suitland, MD

Review:

Called on Saturday and was very pleased with the ease of making an appointment and getting someone scheduled for Monday between 8 a.m. and 10 a.m. window. Would have scheduled a Sunday appointment, had it not been Mother's Day. Sherman called a little after 9 a.m. and was there within 10 mins. or so. He assessed the problem and quoted the price to repair the problem; and we ultimately discussed the option of replacing the entire door. I was very surprised that the cost to replace the door and all of the associated hardware, etc. was not as high as I expected. After some back and forth, I opted to only get the repair to the cable/springs (the original problem). However, had the wait for the new door not been estimated at approximately two weeks, I would have opted for the entire replacement. I just did not want to be without easy/automatic use of my garage that long. Thus, my only suggestion to the company would be to work on a faster turnaround for getting the doors or maybe stock some of the most popular styles to have readily available for replacement orders. Had I been able to get the new door the same day or within a few days or a week at most, I would have ordered the new door. This is just an observation, based on my personal preference to have not waited, not a complaint. Sherman was great and I did not get the sense that he was trying to pressure me one way or the other for the sake of a bigger sale; in fact I was the one, who brought up the idea of a new door. He was very patient with me, as I considered whether or not to replace the door and he answered all of my questions. He even walked with me in the rain, to look at some of the replacement doors on several neighbor's houses and he explained the features and otherwise made observations about their doors, so that I could better consider my options. He was a professional in every way. I was pleased to find that the generally positive online (company website) comments about the company and the technicians (in this case Sherman) were spot on. Sherman was great and he deserves a five star rating. As a general comment; in light of my general review of the high ratings for the technicians and the company, I hope Precision suitably rewards the technicians for their great front line/customer facing service, that greatly contributes to the company's favorable overall online ratings. A company is only as great as the people who deal with the customers. And I was very pleased with my experience. I will be sure to recommend Precision and Sherman, when I learn that someone needs garage door work.

Craig T.

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/07/2019

Bowie, MD

Review:

Friendly and engaging crew, walked me through what was wrong and what needed fixing. Transparent process in price. Not to mention they were at my door 1.5hrs after I called, garage doors locked up. Excellent service, will use them next time we have an issue.

John Hill

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

05/06/2019

Bowie, MD

Review:

I was very pleased with the service. The technician was very efficient and polite.

Carole Lewis

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

04/17/2019

Accokeek, MD

Review:

They were fast and very polite.. Great Job!!!

Ryan Sanders

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/30/2019

Lanham, MD

Review:

Great, fast and friendly. Love precision

Saletha Gipson

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

03/22/2019

Upper Marlboro, MD

Review:

100% satisfied. From asking many questions and discussing options online, booking the appoint, to the install...Everything went extremely well! Dandy the door opener is spectacular, too. Sherman arrived on time, was courteous, worked with me to choose the right opener at the right price! I would recommend Precision Door Service without any hesitation!

Jack Harrison

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/18/2019

Bowie, MD

Review:

Francisco was great! He was prompt and professional even though I only received an estimate.

Nora Addison

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/13/2019

Bowie, MD

Review:

I received great service from Precision. The guys were on time, professional and informed me of the problem and how to resolve it. The repairs were completed in less than an hour. I highly recommend them.

Angela Hyman

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

02/24/2019

District Heights, MD

Review:

Your website drew me to contact you. The receptionist was very professional and pleasant when answering the phone and assisting me. Your technician, Shane was very professional and knowledgeable in assessing the issue. He explained everything that was wrong with my garage door in detail in a way I understood what he was saying, when he was giving me the estimate. He had such a friendly personality.

Kathy McDaniel

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

02/09/2019

Upper Marlboro, MD

Review:

Great customer service and professional services. Garage runs like new! I will get the other one serviced in a few months. If you have garage doors getting a tune up is a most.

William Henderson

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

02/02/2019

Bowie, MD

Review:

Very professional estimator visited me.

Antonio Leon

Service Provided:

Install Garage Doors

Product:

Broken Garage Door Spring Repair

01/28/2019

Upper Marlboro, MD

Review:

arrived early , courteous and provided info on the work to be done.

Ruby Stevens

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

01/22/2019

Fort Washington, MD

Review:

I was very impressed with the expert service provided by the Precision Door technician today. He quickly determined the problem with the garage door opener and made the adjustment. I highly recommend Precision Door.

Karen Ragland

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

01/17/2019

Upper Marlboro, MD

Review:

Great services rendered. Thanks. Andrea (Realtor)

Joseph Aiken

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/15/2019

Upper Marlboro, MD

Review:

TECH changed out a bad motor. Very professional

Sam Kimble

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/02/2019

Clinton, MD

Review:

The service person was very professional and courteous. He also was knowledgeable and prompt.

James Oliver

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/19/2018

Upper Marlboro, MD

Review:

Prompt, efficient and very professional. Service technician explained exactly what needed to be repaired and why. Then proceeded to do exactly that. No surprises, no high pressure sales and no hidden cost. Just the type of company I like to do business with. Highly recommend.

Glenn

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

12/10/2018

Upper Marlboro, MD

Review:

Technician - Sherman was punctual, courteous, and very professional. He was knowledgeable, took time to explain the problem and fixed it in little time.

Gloria Hamilton

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

12/10/2018

Bowie, MD

Review:

The technician sent out to us (Sherman) was very professional. He arrived on time, repaired what was needed and made sure everything was in place before he left. If possible, we would request for him always. star rating 5

Chinwe Ntekim

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

12/05/2018

Bowie, MD

Review:

Your Technician Abe was very professional and informative. He went over all my options. He was a great mechanic and he did a terrific job. We are every happy with our improvements. Happy to give your technician and your company a 5 star rating.

Tom Dwyer

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

12/01/2018

Bowie, MD

Review:

The reason I chose Precision Doors is because the views were great! 5 + Stars. Berry was very courteous customer friendly, professional, knowledgeable, and all the above, I would contact them again. I had 2 garage doors repaired and my experience was knowing that the previous installer did not include operator plates to the garage door and did not align my wheelies correctly, which caused them to wear out sooner. Thanks Barry and helper you were great!

Marietta Fitzgerald

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

11/27/2018

Bowie, MD

Review:

Prompt and professional service. Appreciate the technician arriving on time and calling ahead to say he was on the way. Everyone I have interacted with from sales to installation to repair has been professional and polite. Thank you.

Deborah Coleman

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/27/2018

Fort Washington, MD

Review:

I chose Precision because of the quick response time. My tech was Sherman. He phoned ahead and arrived at the appointed time. He was prompt and efficient! He was also very knowledgeable and friendly! He quickly determined the problem and resolved it. I was extremely pleased with the service and outstanding customer service rendered by Sherman!

Deborah Day

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/16/2018

District Heights, MD

Review:

Our Garage Door broke suddenly on a Friday after coming home from work! I Googled Garage Door Companies and saw Precision had 5 stars. Called and got an appointment within 24 hrs. Our Technician Sherman was Courteous, knowledgeable, and Professional! Excellent service!

Ronnie & Valarie Brock

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

11/13/2018

Upper Marlboro, MD

Review:

Technician was extremely efficient and knowledgeable.

Laura Matthews

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

11/11/2018

Accokeek, MD

Review:

The best customer service ever. I would recommend this company for all of your garage repairs/purchase needs. I really appreciate the quick response for the appointment and the technician who service our repair. Thank you very much Precision Garage Door.

Randy David

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 54443 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Washington DC and Suburbs Locations:
Charles County (240) 776-2777 36 Reviews
Frederick County (240) 249-2004 36 Reviews
Montgomery County (301) 339-0516 186 Reviews
Prince Georges County (301) 830-8564 164 Reviews
Washington DC (202) 516-6330

Precision Garage Doors, Inc.

For this location's local site visit:

This location is owned and operated by:
Charan Gohlwar

Precision Garage Doors, Inc.

9125 Whiskey Bottom Rd. #D
Laurel MD, 20723
License: 80830
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