Precision Garage Door of South Bend

Has Received 59 Reviews in:

The Benton Harbor - St. Joseph Area

Average Rating: 4.75


Garage Door Repair

04/12/2019

Benton Harbor, MI

Review:

Blaque did a awesome job diagnosing my problem and getting parts ordered asap, handled very professionally!

Craig J

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

03/19/2019

Niles, MI

Review:

THE TECHNICIAN (BLAQUE) DID AN OUTSTANDING JOB INSTALLING A NEW GARAGE OPENER. HE WAS POLITE AND FRIENDLY. WOULD RECOMMEND YOUR COMPANY BY BLAQUES PERFORMANCE. GOOD JOB!!!!

Bill Brown

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Repair

03/12/2019

Niles, MI

Review:

Had a problem with one of our new wall controller, called this morning and given an appointment this afternoon. AJ came shortly after our time window. Realized the issue, explained what had happened and had it fixed within 15 minutes.

Maxine Brown

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

02/15/2019

Buchanan, MI

Review:

GREAT SERVICE ! After suffering two years of a garage door opener that would bind/jamb/reverse - we finally called Precision Garage Door Service - and boy are we glad we did ! The scheduling process was a breeze, and they had open time slots days before we were ready to have the service call. On the day of the service we got a phone call from the service technician, Blaque Kuchel, prior to the arrival time. He arrived right on time, and we reviewed our concerns and complaints about our garage door together. Once he had a chance to look it over, Blaque gave us three quote options, a good, better, and a best. We took the best quote which replaced the opener with a super quiet belt drive IQ technology Lift Master Unit, an outside keypad, and remote. In addition we needed a new spring, replacement center bearing on the spring shaft, all new nylon rollers and we asked to have the bottom rubber door seal replaced. Once we approved his quote - he went straight to work. Did I mention that our appointment was at 4pm - on a Friday ?! Blaque worked straight through until after 7pm, getting all the new items installed, and operational - until he got to the bottom door seal. He clearly pointed out to me that the old seal I had on our circa 2002 door was of a different mounting type than what he normally sees - but after talking to the main office - they did have the type I needed - but he'd have to go back to Mishawaka and get that type of material. He offered to do it yet that Friday night - but I felt bad that he was taking up his whole night on our job... so we agreed that he'd come back on SUNDAY to finish the bottom door seal. He did that as promised, and my wife couldn't be happier with the way our garage door now operates. Blaque even programmed her car's Homelink opener button for her before he left. THANK YOU BLAQUE ! !

Paul Zielbauer

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/13/2019

Niles, MI

Review:

Very fast service. Our technician, Andy, was professional, on time, and gave us a few options to chose from. We would definitely call again to have our doors serviced or replaced.

J Clutter

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

02/12/2019

Niles, MI

Review:

I was happy to have such quick service. Blaque showed up within 1 hour of me scheduling the appointment.. he looked over my door issue and then wrote up 3 different estimates good, better and the best. I ended up needing everything replaced except for the actual door. I appreciate his detailed work and always coming and letting me know what he was doing and what progress he’s made. He and worked with me on pricing within his scope of being able to do so and I appreciate the military discount!

Shawn R.- Niles

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/27/2019

Niles, MI

Review:

Braque kuchel just left after repairing our garage door this Sunday morning. He Was very professional and informed us in detail of work that needed to be done. Everything was cleaned up when he left. We give him 5 stars and will recommend Blaque and precision to our neighbors and friends.

Bernard Jansen

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/09/2018

Buchanan, MI

Review:

Couldn't be happer with the way my door operates now nice and quiet and runs smooth thanks for getting this door all fixed up and a lot safer Blake did an exellent job and has a good eye for detail thanks!

Bob Jenkins

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/07/2018

Niles, MI

Review:

Blaque did a great job repairing our broken garage door.

Michelle

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

12/04/2018

Stevensville, MI

Review:

Dear Sir or Madam, Our garage door opener failed after the torsion spring broke after my wife pulled our van into our one stall garage. This trapped the vehicle inside. I was unable to lift the door because it was stuck. My wife located Precision's website and through the Chat arranged for an appointment the following morning. We received a call from A.J., the technician that morning with a specific time. he arrived as prescribed. After reviewing the problem he fully explained our options and costs. We made the choice on the spot. He dutifully went to work and within a couple hours we had a new Liftmaster opener and a system that works beautifully and much quieter than our old chain drive. I could not be happier with the product or the service and expertise of A.J.. I would recommend Precision to anyone. Sincerely, Earl Williams Stevensville, MI

Earl Williams

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

11/14/2018

Benton Harbor, MI

Review:

Your organization is the best; a real class act. I had emergency and on 10-23-2018 I called people I usually deal with. They were not helpful as I explained my car was in the garage and the door was broken. Their response: 2-3 days. Called Precision Door and A few hours later, Dee Otis saved my day. On 11-8-2018, Andy Ginter installed new garage door. Great guys. Kudos to a Company THAT KNOWS HOW TO DO IT !! Happy Me.

Judy Glavin

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

10/04/2018

Buchanan, MI

Review:

Service was fast, serviceman knowledgeable, friendly, cleaned when finished. A very positive first time experience. Recommend.

Donna

Service Provided:

Garage Door Opener Install

Product:

Springs

Garage Door Repair

09/18/2018

Niles, MI

Review:

D Otis was very helpful and explained why how and what to use and do to prevent future damage to my garage door. Wouldn't hesitate to call them again.

Aaron Nelson

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Install

08/31/2018

Stevensville, MI

Review:

Great job!!!!

Roger Curtis

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

08/20/2018

Niles, MI

Review:

I was charged 5x to 8x price markup over retail price for parts.. $150 for a $30 dollar spring. $40 each for end plates that cost $5 at Home Depot.. I expect there to be some price markup but 8x is a ripoff. I called to discuss this with a manager and my call was never returned. I will never do business with Precision Garage Door again...

Jerry Paege


Response:

Jerry – Thanks for reviewing the recent purchase. We regret that our prices with margin were more than you found acceptable. We tried to reach out on more than one occasion to find a resolve but have not received a call back. We’d still appreciate the opportunity to continue the conversation. Thank you for your time and your business. We look forward to serving you again in the future if needed.

The Precision Team


Comment:

To the best of my knowledge I still have never received a single phone call in response to my complaint to discuss this issue. I certainly have not received any phone messages to reply to. I'd still be willing to discuss this issue but thus far my negative opinion of your company is unchanged..

Jerry Paege

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

08/11/2018

Niles, MI

Review:

Very pleased with Steve’s service. Polite & Professional. Thank you.

Matt Kaiser

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/10/2018

Niles, MI

Review:

I was very dissatisfied with the service that was provided to us by Precision. We were told by customer service that they offer spring repair for doors, so we scheduled a service visit to get the assessment. Upon inspection assessment the gentleman from Precision (Mr. Kincaid) told us that he felt we needed a whole new door and system, and actually told us he wouldn’t fix our tension spring. When I asked why, he stated that it was like putting a bandage over a wound. This was only his opinion and he even went on to say it could fix the problem, but it might only be temporary, but he didn’t know for a sure how long it would last. From there he aggressively tried to oversell us a new door and system, and came up with multiple reasons as to why he couldn’t do the simple repair. I was well aware of the $80 service fee to have him come out, but feel cheated out of my money, since he identified the problem, stated he could fix it, then refused to, all while trying to aggressively sell us over $1,000 in new equipment. My wife and I are disappointed in our service and sadly will not recommend your company to any friends or family.

Kyle Brammer


Response:

Kyle – Thank you for reviewing our recent visit to your home. Occasionally, we find much more wrong with a door than we were originally told about upfront. In those occasions, we have to keep your family’s safety at the forefront of our decision making. We certainly don’t make a living by not doing repairs. We only make these decisions when the safety of the door is in question. We have scoured our records and cannot find where we charged any fees for our service. We will double check. We appreciate the opportunity to serve your family and wish you well with your door.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/17/2018

Berrien Springs, MI

Review:

Precision repaired an old garage door from a different manufacturer much better than I had initially called them for service. I will call them again if needed.

Gerald Abel

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/30/2018

Saint Joseph, MI

Review:

Stephen Colley was an excellent technician. He explained everything in easy to understand terms and left my garage clean. I would reccomend him to anyone looking for garage door service. I easily give him five stars for his professionalism,courteousness and easy going demeanor.

Paul Contardo


Response:

Paul Contardo, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Stephen.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

05/20/2018

Three Rivers, MI

Review:

Was very happy and pleased with the work done and explanation of all performed. Would highly recommend this Company.

Sherry Campbell


Response:

Sherry Campbell, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Opener

Install Garage Doors

04/08/2018

Saint Joseph, MI

Review:

Very good

John Thielmann


Response:

John Thielmann, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

02/21/2018

Stevensville, MI

Review:

Great service, Thomas was at my house the day that I called to troubleshoot the issue. The next day he installed a new garage door opener. Thomas is a pro, he was friendly, knowledgeable and fast. Don't suffer like I did for months with a broken garage door opener.

Jordan H


Response:

Jordan H, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Thomas. 

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

01/11/2018

Stevensville, MI

Review:

Great service. Very fast response to our problem. Andy was very professional, friendly, and explained the issue will. The only reason I didn't give 5 stars is that I'm a little bummed there was a problem with only having the doors put in a little over a year ago. Precision was kind enough to waive any technician fees, without any prompting.

Emily Fix


Response:

Emily Fix, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

01/03/2018

Union Pier, MI

Review:

Was having problems with remote control for garage door for house in Union Pier, MI. Original units have not been replaced and serviced in over 10 years, but doors were fairly new. Andy (Technician) was on time, defined problems and was prepared to sell me a Universal Remote. Ended up upgrading to a much better system with 2 new garage door openers, new belts, remotes and 7' belt rails. The new system is so much quieter than old system and less wear and tear on the doors. Happy I made the investment and Precision was there on the spot to help when I needed to get it done. Would definitely recommend them.

Stephen Gniadecki


Response:

Steve Gniadecki, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

12/15/2017

Buchanan, MI

Review:

The Precision Garage Door company was wonderful to work with! The whole process was professionally done with PRECISION. The service technician, D'Morea O., was professional, personable, and knowledgeable about the type of garage doors and equipment I needed. John B. installed two garage doors with blowing snow and the temperature at 27 degrees. He treated my garage and the installation as if it were his own! He was very thorough in how to operate the modern functions of the garage door openers, what he had completed, and how to care for the doors. Kari, in the office, was also wonderful to work with and kept me updated with precise details of each step that would happen via emails and phone calls. I would highly recommend this company and the quality of garage doors that were installed.

Leslie Zech


Response:

Leslie and David Zech, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

11/14/2017

Union Pier, MI

Review:

Terrific experience working with these guys - they were very responsive, showed up the next morning, diagnosed my broken garage door opener, suggested a number of improvements (it's a 20+ year old setup) which I am likely to go for in the future, but more importantly they got the thing back up and running quickly at a very reasonable cost. I fully expect to call them again in a couple of months and have them make some more significant improvements to the garage door setup but appreciated how quickly they showed up and fixed the problem without pushing for a bigger sale that day, and they were communicative throughout. Highly recommended.

Evan Trent


Response:

Evan Trent, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

11/06/2017

Benton Harbor, MI

Review:

Mike Buck was pleasant and courteous. He was knowledgeable about what was needed and also recommended other needed services. He arrived in the allotted time.

Octavia Bowman


Response:

Octavia Bowman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Opener Install

10/20/2017

Galien, MI

Review:

They have work with us before, and they always does a great job. Earl

Earl Harrison


Response:

Earl Harrison, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

09/28/2017

Benton Harbor, MI

Review:

The over all experience was great. The install of the door opener was well done. I would recommend you guys to friends.

David Lomonaco


Response:

David Lomonaco, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

09/22/2017

Buchanan, MI

Review:

Technician was on time and professional. He didn't have the opener on his truck for 389.00 so I settled for the 499.00 opener. The work was done satisfactorily and efficient.

Jim Proctor


Response:

Jim Proctor, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 51814 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

South Bend Locations:
Benton Harbor - St. Joseph (269) 932-4494 59 Reviews
Cass County (269) 783-4156 22 Reviews
Elkhart County (574) 343-1474 60 Reviews
Goshen County (574) 584-3295 2 Reviews
Kosciuko County (574) 306-0002 15 Reviews
La Porte (219) 379-5260 12 Reviews
Marshall County (574) 281-0053 5 Reviews
Michiana Area (574) 307-6622
Michigan City (219) 262-1555 17 Reviews
Nappanee (574) 307-8898
Niles Area (269) 409-4115 3 Reviews
South Bend and Surrounding Area (574) 807-0928 224 Reviews
Starke County (574) 516-4062 3 Reviews

Precision Garage Door of South Bend

For this location's local site visit:

This location is owned and operated by:
Steve Freitas

Precision Garage Door of South Bend

2110 N Merrifield Ave
Mishawaka IN, 46545
License: 4468
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