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PRECISION GARAGE DOOR SERVICE OF BENTON HARBOR - ST. JOSEPH

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT
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Precision Garage Door of South Bend

Has Received 71 Reviews in:

The Benton Harbor - St. Joseph Area

Average Rating: 4.79

5 stars

Precision Van

Garage Door Repair

10/27/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job!! Had my door bandage in one day and replaced in one week. Guys on the crew were friendly, efficient and professional. Will use them next time I have more work done.

Dan Laprad

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

10/08/2019
5 stars

Saint Joseph, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I was extremely impressed. Very professional.

Eleanor Turner

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

10/03/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, polite, satisfactory service.

Suzanne Cole

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

09/30/2019
5 stars

Saint Joseph, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician called ahead of time, arrived on time and repaired everything I had requested.

Kurt Werner

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

09/20/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andy did a great job. I'm pleased with the installation of my new garage door opener and the patience Andy displayed answering all my questions. Thank you so much for your prompt response to my problem.

Jim Rothfuchs

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

09/19/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed someone to check out and determine the cause for the failure of the garage door opener. It had suddenly shut down, no power. I checked my power source, but could not determine. I called Precision Door for help. The number I called was located in Grand Rapids. I didn't want anyone to have to travel for 2 hours to trouble shoot, since I didn't think it was a serious problem, maybe just a circuit breaker. When I told the service person I was located just north of South Bend she advised me that there was Service Available from there. She scheduled Andy from that office and he was able to come to my home in about 2 hours. I showed him the problem and explained what I had tried a power cord from another outlet, which did not solve the problem. Andy got out his ladder and took the cover off the unit, checked for possible causes, made sure that there was no evidence of loose electrical connections, checked the drive system and bottom line, could not identify a problem. He plugged the power cord back in and had me actuate the operating button. IT WORKED, no known cause for the problem. Thank you Andy, I was glad to pay the bill and will call for Andy again if the problem recurs. Walt

Walter Hornberger

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

08/23/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ was very professional and did a quality job. Also explained all option and prices. Thanks AJ it works perfect

Jeremy Sharpe

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Install

07/12/2019
5 stars

Saint Joseph, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Worked efficiently. Explained thoroughly. Great service.

Laurie Merwin

Service Provided:

Garage Door Opener Install

Product:

Opener

Broken Garage Door Spring Repair

07/06/2019
5 stars

Buchanan, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andy was very knowledgeable and polite, prompt and professional. Would definitely use or recommend Precision Door to our neighbors.

Ronald Hudrlik

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

07/03/2019
5 stars

Saint Joseph, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very professional and fair. Thank you

Sid Dabir

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/23/2019
5 stars

Galien, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Give Jason and the repairs he made 5 stars. He was professional, competent and friendly.

Michael Berman

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

06/18/2019
5 stars

Saint Joseph, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Jason was personable, professional and very knowledgeable. He resolved the issue in a very timely manner. Based upon my experience I would highly recommend Precision to friends and family.

Paul Byrne

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/12/2019
5 stars

Benton Harbor, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blaque did a awesome job diagnosing my problem and getting parts ordered asap, handled very professionally!

Craig J

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

03/19/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THE TECHNICIAN (BLAQUE) DID AN OUTSTANDING JOB INSTALLING A NEW GARAGE OPENER. HE WAS POLITE AND FRIENDLY. WOULD RECOMMEND YOUR COMPANY BY BLAQUES PERFORMANCE. GOOD JOB!!!!

Bill Brown

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Repair

03/12/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a problem with one of our new wall controller, called this morning and given an appointment this afternoon. AJ came shortly after our time window. Realized the issue, explained what had happened and had it fixed within 15 minutes.

Maxine Brown

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

02/15/2019
5 stars

Buchanan, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE ! After suffering two years of a garage door opener that would bind/jamb/reverse - we finally called Precision Garage Door Service - and boy are we glad we did ! The scheduling process was a breeze, and they had open time slots days before we were ready to have the service call. On the day of the service we got a phone call from the service technician, Blaque Kuchel, prior to the arrival time. He arrived right on time, and we reviewed our concerns and complaints about our garage door together. Once he had a chance to look it over, Blaque gave us three quote options, a good, better, and a best. We took the best quote which replaced the opener with a super quiet belt drive IQ technology Lift Master Unit, an outside keypad, and remote. In addition we needed a new spring, replacement center bearing on the spring shaft, all new nylon rollers and we asked to have the bottom rubber door seal replaced. Once we approved his quote - he went straight to work. Did I mention that our appointment was at 4pm - on a Friday ?! Blaque worked straight through until after 7pm, getting all the new items installed, and operational - until he got to the bottom door seal. He clearly pointed out to me that the old seal I had on our circa 2002 door was of a different mounting type than what he normally sees - but after talking to the main office - they did have the type I needed - but he'd have to go back to Mishawaka and get that type of material. He offered to do it yet that Friday night - but I felt bad that he was taking up his whole night on our job... so we agreed that he'd come back on SUNDAY to finish the bottom door seal. He did that as promised, and my wife couldn't be happier with the way our garage door now operates. Blaque even programmed her car's Homelink opener button for her before he left. THANK YOU BLAQUE ! !

Paul Zielbauer

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/13/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast service. Our technician, Andy, was professional, on time, and gave us a few options to chose from. We would definitely call again to have our doors serviced or replaced.

J Clutter

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

02/12/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was happy to have such quick service. Blaque showed up within 1 hour of me scheduling the appointment.. he looked over my door issue and then wrote up 3 different estimates good, better and the best. I ended up needing everything replaced except for the actual door. I appreciate his detailed work and always coming and letting me know what he was doing and what progress he’s made. He and worked with me on pricing within his scope of being able to do so and I appreciate the military discount!

Shawn Reynolds

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/27/2019
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Braque kuchel just left after repairing our garage door this Sunday morning. He Was very professional and informed us in detail of work that needed to be done. Everything was cleaned up when he left. We give him 5 stars and will recommend Blaque and precision to our neighbors and friends.

Bernard Jansen

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/09/2018
5 stars

Buchanan, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Couldn't be happer with the way my door operates now nice and quiet and runs smooth thanks for getting this door all fixed up and a lot safer Blake did an exellent job and has a good eye for detail thanks!

Bob Jenkins

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/07/2018
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blaque did a great job repairing our broken garage door.

Michelle

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

12/04/2018
5 stars

Stevensville, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dear Sir or Madam, Our garage door opener failed after the torsion spring broke after my wife pulled our van into our one stall garage. This trapped the vehicle inside. I was unable to lift the door because it was stuck. My wife located Precision's website and through the Chat arranged for an appointment the following morning. We received a call from A.J., the technician that morning with a specific time. he arrived as prescribed. After reviewing the problem he fully explained our options and costs. We made the choice on the spot. He dutifully went to work and within a couple hours we had a new Liftmaster opener and a system that works beautifully and much quieter than our old chain drive. I could not be happier with the product or the service and expertise of A.J.. I would recommend Precision to anyone. Sincerely, Earl Williams Stevensville, MI

Earl Williams

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

11/14/2018
5 stars

Benton Harbor, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your organization is the best; a real class act. I had emergency and on 10-23-2018 I called people I usually deal with. They were not helpful as I explained my car was in the garage and the door was broken. Their response: 2-3 days. Called Precision Door and A few hours later, Dee Otis saved my day. On 11-8-2018, Andy Ginter installed new garage door. Great guys. Kudos to a Company THAT KNOWS HOW TO DO IT !! Happy Me.

Judy Glavin

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

10/04/2018
5 stars

Buchanan, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast, serviceman knowledgeable, friendly, cleaned when finished. A very positive first time experience. Recommend.

Donna

Service Provided:

Garage Door Opener Install

Product:

Springs

Garage Door Repair

09/18/2018
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

D Otis was very helpful and explained why how and what to use and do to prevent future damage to my garage door. Wouldn't hesitate to call them again.

Aaron Nelson

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Install

08/31/2018
5 stars

Stevensville, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job!!!!

Roger Curtis

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

08/20/2018
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was charged 5x to 8x price markup over retail price for parts.. $150 for a $30 dollar spring. $40 each for end plates that cost $5 at Home Depot.. I expect there to be some price markup but 8x is a ripoff. I called to discuss this with a manager and my call was never returned. I will never do business with Precision Garage Door again...

Jerry Paege


Response:

Jerry – Thanks for reviewing the recent purchase. We regret that our prices with margin were more than you found acceptable. We tried to reach out on more than one occasion to find a resolve but have not received a call back. We’d still appreciate the opportunity to continue the conversation. Thank you for your time and your business. We look forward to serving you again in the future if needed.

The Precision Team


Comment:

To the best of my knowledge I still have never received a single phone call in response to my complaint to discuss this issue. I certainly have not received any phone messages to reply to. I'd still be willing to discuss this issue but thus far my negative opinion of your company is unchanged..

Jerry Paege

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

08/11/2018
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with Steve’s service. Polite & Professional. Thank you.

Matt Kaiser

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/10/2018
5 stars

Niles, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very dissatisfied with the service that was provided to us by Precision. We were told by customer service that they offer spring repair for doors, so we scheduled a service visit to get the assessment. Upon inspection assessment the gentleman from Precision (Mr. Kincaid) told us that he felt we needed a whole new door and system, and actually told us he wouldn’t fix our tension spring. When I asked why, he stated that it was like putting a bandage over a wound. This was only his opinion and he even went on to say it could fix the problem, but it might only be temporary, but he didn’t know for a sure how long it would last. From there he aggressively tried to oversell us a new door and system, and came up with multiple reasons as to why he couldn’t do the simple repair. I was well aware of the $80 service fee to have him come out, but feel cheated out of my money, since he identified the problem, stated he could fix it, then refused to, all while trying to aggressively sell us over $1,000 in new equipment. My wife and I are disappointed in our service and sadly will not recommend your company to any friends or family.

Kyle Brammer


Response:

Kyle – Thank you for reviewing our recent visit to your home. Occasionally, we find much more wrong with a door than we were originally told about upfront. In those occasions, we have to keep your family’s safety at the forefront of our decision making. We certainly don’t make a living by not doing repairs. We only make these decisions when the safety of the door is in question. We have scoured our records and cannot find where we charged any fees for our service. We will double check. We appreciate the opportunity to serve your family and wish you well with your door.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/17/2018
5 stars

Berrien Springs, MI

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision repaired an old garage door from a different manufacturer much better than I had initially called them for service. I will call them again if needed.

Gerald Abel

Service Provided:

Garage Door Repair

Product:

Our Average Rating
5 stars

With 102,065 Reviews

View All USA Locations

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Niles Area (269) 409-4115 3 Reviews
South Bend and Surrounding Area (574) 807-0928 266 Reviews
Starke County (574) 516-4062 4 Reviews

Precision Garage Door of Michiana

For this location's local site visit:

This location is owned and operated by:
Steve Freitas

Precision Garage Door of Michiana

3600 McGill Street
South Bend IN, 46545
License: 4468
We Fix Garage Doors Right Springy

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