Precision Garage Door of Kansas City

Has Received 79 Reviews in:

Kansas City

Average Rating: 4.72


Garage Door Opener Repair

10/11/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous, careful. He took time to answer my questions about the current door problem.

Evangeline Webb

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

09/14/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The serviceman that came was very courteous and did a wonderful job.! He is a wonderful asset to your company

Fred Taylor

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

08/30/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with thr work that was done. Gabriel very kwowledgeable and friendly. Would definitely rehire again.

Dan Anderson

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

08/27/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job

Sherry x Sun

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

08/17/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional customer service, Daray did a great job explaining the issue and resolving the issue quickly.

Steve Long

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

06/28/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys are awesome. Came out in one day, completely put up a new opener for me on less than an hour and was more than professional throughout. Great company and thank you!!!

Alex Eggleston

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

06/06/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had two garage doors that broke due to bad rollers and springs. We did a complete overhaul on the door. We were very pleased with the work that was done and the doors work great. Smooth and quiet!

Richard Weiss

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

05/17/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time- very knowledgeable- presented options for repair. Would recommend!

Denise Gilmore

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/17/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived within time specified . Very professional and efficient.

Blanca Basham

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/02/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an old house in kcmo south of the plaza. Unfortunately everything is custom. I had a problem w my garage doors not opening . I chose Precision based on reviews. I'm also a widow and we always get taken advantage of by repairmen given where we live. I had it fixed in 2 hours by Charlie who did what I wanted without trying to sell me somethg else. He was patient and explained the new door openers. I highly recommend these very professional "fixers".

Gwen Caranchini

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

02/28/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke unexpectedly and was not able to be opened, stranding me at my house. I called Precision just before noon, and they were able to get a repairman to my house in less than 30 minutes. The repair turned out to be more involved than just replacing some broken components, but the repairman, Jesse, was able to get the additional carpentry work done to make sure the repaired door system would be properly supported, lessening the chance of another failure. My door was operational again in about 2 hours. I really appreciated the prompt service, the honest assessment of what truly needed to be fixed, and the quick repair. I would definitely recommend these folks for your repair needs!

Shawn

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/13/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Charlie did a quality job. Knowledgeable and friendly. Would highly recommend to anyone.

Marissa Steele

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

01/11/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt, and excellent service. Technician (Jesse) was very courteous and personable, explained everything he was doing well, and gave us great confidence that he knew exactly what he was doing. Work was done under a great lifetime warranty, so the cost was minimal. We'll definitely use these guys again when we're ready to replace our garage door, probably later this year.

Ed Hubert

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/03/2019

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt and very professional. A little pricey but the job was done right, right away.

Ken Wilson

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

12/13/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Referred by a friend.

Candi Lacy

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

11/07/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment was on a Friday evening and Jesse would not quit until he ensured the opener was working properly, even when he had to drive back to the shop for replacement parts. He explained everything he was doing while making repairs and made a minor recommendation for replacement rollers (mine are 20 yrs old), without being pushy. I will definitely hire Precision again when making garage door/opener repairs!

Staci Votaw

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

10/25/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician John called saying he would be early, arrived at the time he said he would and was very professional. He completed the repair in a timely fashion and left no mess. Thank you for the great service!!

Abby Leighty

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

10/24/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!! John was awesome!

Mary m Gettino

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

10/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I first used Precision for replacing the broken springs on the garage door (wow what an frightening experience when they break!) The repairman was out the next day. This time I needed a simple adjustment, on said door, and again the response was the next day. My service tech was WONDERFUL, professional, and did a GREAT JOB! (I had the same tech both times) Highly recommended!

Barbara Nelson

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/01/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ridiculously poor service. First, they schedule a day/time and then send me an e-mail that they were coming on a different day/time. Then they send me a 5-figure bid that wasn’t even for the service requested (because they hadn’t even come out to look at the job yet)! Finally, they cancel the original appointment within 3.5 hours of arrival time. Good luck if you choose to use these folks. I’m moving on.

Todd Gafney


Response:

Todd – Thank you for responding to our customer satisfaction survey. We certainly messed up with our communications and regret dropping the ball with your request for service. We see that there was an error in our system where we accidentally created a duplicate customer record for you. We then accidentally processed and sent estimates to you that were to be provided for another customer. We regret our mishaps and will look to this as a learning experience. We appreciate the opportunity you provided to earn your business. Although we weren’t able to provide you with service this time, we would be glad to serve you in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/17/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Quick service. Highly recommend Precision Door!

Mike Hutchinson

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

09/12/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

awesome job today...very impressed with speed and accuracy...knowledge, and skill of my service representative. He did an amazing job. Love this company

Kathy Sokol

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guy was not able to fix a simple problem. What a waste of time. Ill just call another company . i paid him his trip charge. Free money!!!! He. Did nt have a clue

Herman Sampson


Response:

Herman – Thank you for taking the time to respond to our customer satisfaction survey. We strive to achieve 100% customer satisfaction with each service visit and regret we may have missed our mark. During our service call to your home we were able to fix the bracket which was noted on your service request and final invoice. We regret if there was any confusion and will use this is a teaching opportunity to improve our communication with our customers. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 ?? all the way!!! WOW!!! Jon the technician that came out was AMAZING!!! This was our first time doing business with this company...and they did Amazing from the consultation appointment to finishing the job to our satisfaction(120%). This company is truly blessed to have technicians like Jon working for them!!!

Ameera A

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

09/05/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. Very easy to work with and job done right. Definitely recommend.

Mark Everley

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

09/05/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, helpful, very polite and reliable! And I was able to schedule the appointment online at 10 p.m. on a holiday!

Margaret Fitzgerald

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

09/04/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect. John was super. So talented and polite! Thank you. Was on time and project went well! Great service. Ric Delaney Kansas City.

Rick Delany

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

07/17/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision for garage door repair. Their representatives are professional and courteous from the initial contact to the dispatched technicians. Technicians were on time and completed the work for the price quoted.

Rebecca

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/28/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my second time using them, and as always was ontime and professional. My garage door operates nice and smooth again. Will use again.

Eric Peterson

Service Provided:

Garage Door Repair

Product:

Cables

Install Garage Doors

06/19/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Salesman was prompt, but I haven't seen my quote to this email only this survey request. Valdivia - 11700 Jefferson Street; Kansas City, MO 64114

Patrick Valdivia

Service Provided:

Install Garage Doors

Product:

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Our Average Rating

With 60904 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Precision Door Service of Kansas City

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Kansas City

5429 Blue Pkwy
Kansas City MO, 64130
We Fix Garage Doors Right Springy

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