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Garage Door Hero

Precision Garage Door of Kansas City

Has Received 92 Reviews in:

Kansas City

Average Rating: 4.71


Precision Van

Broken Garage Door Spring Repair

10/24/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!! John was awesome!

Mary m Gettino

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

10/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I first used Precision for replacing the broken springs on the garage door (wow what an frightening experience when they break!) The repairman was out the next day. This time I needed a simple adjustment, on said door, and again the response was the next day. My service tech was WONDERFUL, professional, and did a GREAT JOB! (I had the same tech both times) Highly recommended!

Barbara Nelson

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/01/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ridiculously poor service. First, they schedule a day/time and then send me an e-mail that they were coming on a different day/time. Then they send me a 5-figure bid that wasn’t even for the service requested (because they hadn’t even come out to look at the job yet)! Finally, they cancel the original appointment within 3.5 hours of arrival time. Good luck if you choose to use these folks. I’m moving on.

Todd Gafney


Response:

Todd – Thank you for responding to our customer satisfaction survey. We certainly messed up with our communications and regret dropping the ball with your request for service. We see that there was an error in our system where we accidentally created a duplicate customer record for you. We then accidentally processed and sent estimates to you that were to be provided for another customer. We regret our mishaps and will look to this as a learning experience. We appreciate the opportunity you provided to earn your business. Although we weren’t able to provide you with service this time, we would be glad to serve you in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/17/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Quick service. Highly recommend Precision Door!

Mike Hutchinson

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

09/12/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

awesome job today...very impressed with speed and accuracy...knowledge, and skill of my service representative. He did an amazing job. Love this company

Kathy Sokol

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guy was not able to fix a simple problem. What a waste of time. Ill just call another company . i paid him his trip charge. Free money!!!! He. Did nt have a clue

Herman Sampson


Response:

Herman – Thank you for taking the time to respond to our customer satisfaction survey. We strive to achieve 100% customer satisfaction with each service visit and regret we may have missed our mark. During our service call to your home we were able to fix the bracket which was noted on your service request and final invoice. We regret if there was any confusion and will use this is a teaching opportunity to improve our communication with our customers. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 ?? all the way!!! WOW!!! Jon the technician that came out was AMAZING!!! This was our first time doing business with this company...and they did Amazing from the consultation appointment to finishing the job to our satisfaction(120%). This company is truly blessed to have technicians like Jon working for them!!!

Ameera A

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

09/05/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. Very easy to work with and job done right. Definitely recommend.

Mark Everley

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

09/05/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, helpful, very polite and reliable! And I was able to schedule the appointment online at 10 p.m. on a holiday!

Margaret Fitzgerald

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

09/04/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect. John was super. So talented and polite! Thank you. Was on time and project went well! Great service. Ric Delaney Kansas City.

Rick Delany

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

07/17/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision for garage door repair. Their representatives are professional and courteous from the initial contact to the dispatched technicians. Technicians were on time and completed the work for the price quoted.

Rebecca

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/28/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my second time using them, and as always was ontime and professional. My garage door operates nice and smooth again. Will use again.

Eric Peterson

Service Provided:

Garage Door Repair

Product:

Cables

Install Garage Doors

06/19/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Salesman was prompt, but I haven't seen my quote to this email only this survey request. Valdivia - 11700 Jefferson Street; Kansas City, MO 64114

Patrick Valdivia

Service Provided:

Install Garage Doors

Product:

Install Garage Doors

05/27/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend Precision Door. After a two other quotes I decided to go with Precision due to the price and what I was getting compared to the others. I got a new garage door and opener installed. I believe I was getting a slightly better door and opener with more features for the same or less than what the other quotes where. I'm happy with what I got and service and install. It only took about 4-5 hrs. Devion the person that installed my garage door and opener did an excellent job. Did nice clean up job after. No mess left behind. Very! Pleased with everything from start to finish.

Cordell Johnson


Response:

Cordell Johnson, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Opener

Garage Door Repair

05/18/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech that served me was professional, fast and seemed very knowledgeable about the repair that was needed to my door. I will definitely use your company again!!

Ann Winston


Response:

Ann Winston, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

04/23/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up exactly when they said they would. Plus the technician was knowledgeable and friendly and solved my problem within minutes. I am not easy to please and I would use the company again.

Linda Wagar


Response:

Linda Wagar, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Repair

04/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very personable. Polite. Through.

Jeanie Zinn


Response:

Jeanie Zinn, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Cables

Garage Door Repair

03/24/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician and he was so friendly, courteous and knowledgeable. Fixed our door problem efficiently and quickly. As far as I'm concerned, there is no other garage door company that provides this type of service. Called on Thursday and they sent a tech out on Friday. Can't get any quicker customer service than that. Highly recommend Precision Door!

George Palmer


Response:

George Palmer, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

03/11/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will not use Service again. Scheduled appointment, but no one stated there was an 84.85 flat fee just to show up. There was no repair needed and fee was charged. If known, I would not have used service that requires flat fee show service. No apologies and not remorse from company.

Debra Nordike

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

03/07/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis and Devion were courteous and professional.

Jon Fleckal


Response:

Jon Fleckal, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Travis and Devion. 

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/03/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they offered same day service. My door was not operational and I needed it fixed that day. The tech arrived at the time I was told and make the repairs within an hour. Door is working better than it ever has.

Bryan Wilton


Response:

Bryan Wilton, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

01/31/2018

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

was not pleased and at no time did they mention that there a charge for coming out was 84.95 they need to let people know up front

Bridgett Kongira

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

12/28/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came up first in my Google search and that sometimes makes me nervous because I worry the company will be too big or a pain to deal with, but no such concerns with Precision. Being able to get someone out next day (or even same day!) is pretty awesome and they were able to come out, diagnose the problem and do a fairly intensive repair job all in an hour. Totally happy with the work and our technician and will call them again in the future.

Kyle R


Response:

Kyle R., we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

10/17/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did amazing at explaining everything to me and had a good personality

Carrie Lute


Response:

Carrie Lute, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Travis.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

10/13/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a garage door. Jennifer Gaines processed my order and was very cordial and pleasant. Tom O'Dell was my technician. This guy is so professional and smooth that I believe he can do this blindfolded. Tom is very quick and efficient and in no time he was loaded up and ready to leave. The only thing I regret was that I forgot to give him the can of cold tea that I had promised. I guess that I was so impressed by his work that I had forgot

Michael Podgornik


Response:

Michael Podgornik, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

09/06/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5

Corrie Coppinger


Response:

Corrie Coppinger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

08/28/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex showed up within the time frame and did an excellent job. Good installation and got all the remotes working on both doors. A small amount of trash left, but the man was tired so he gets a pass on that. Pricing was acceptable.

Woody Underwood


Response:

Woody Underwood, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Alex and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

07/22/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! The technician arrived at the time scheduled and had the parts needed to get my garage door working. I'd recommend these guys without hesitation.

Jim Graham


Response:

Jim Graham, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

06/07/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician who came to my home was polite, friendly and knowledgeable. He told me I would receive an estimate in a couple of hours. When I opened the "estimate" there were only zero's and a grade card type review of systems. I called within two minutes after five, and obviously received a recording. Not a very good first impression.

David Slawson


Response:

Sent to KC.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

06/06/2017

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PROMPT RELIABLE SERVICE ANSWERED CALL WITH IN HOURS.

David Hernandez


Response:

David Hernandez, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

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Our Average Rating

With 71964 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.2%)

Precision Door Service of Kansas City

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Kansas City

5429 Blue Pkwy
Kansas City MO, 64130
We Fix Garage Doors Right Springy

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