Precision Garage Door of Northern NJ
Has Received 72 Reviews in:
Flemington
Average Rating: 4.88
Garage Door Repair
Flemington, NJ
Fast response to a broken door. Brian was knowledgeable and very polite.
Tom Burns
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Flemington, NJ
I would highly recommend Precision Overhead Door Service to anyone who needed garage door work done I called the company in the morning and they had a tech there that afternoon. John D did an excellent job repairing my door and was completely satisfied with the job. At all times John worn his mask and kept a social distance. Thank you again for the great job that your company did.
Joe Baumann
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Flemington, NJ
Great technician. Knowledgeable, friendly and polite. Finished job in a timely and professional manner.
Linda Adams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Flemington, NJ
Matthew performed an analysis of my garage door problems and explained needed repairs vs optional repairs. He presented me with a calculated quotes. I elected the more extensive upgrades and repairs. He completed the job in a few hours and I had the rest of the day to do other chores. The new opener is quiet and runs like a charm. He explained to me and showed me exactly what he replaced. I am very happy with the results and more importantly so is my wife. She loves the quiet belt drive. Thank you Matthew!
Edward Koch
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Flemington, NJ
This was my 3rd time using this company over the past 7 years for my 2-car garage. Today we changed out the last legacy unit from the original homeowner 23 years ago. There have never been any issues with the new units that I had installed over the years. The installers are incredible and professional. The customer service is top notch: I called on a Saturday morning and talked to the support team, got a return call first thing Monday morning and got an appointment same day for noon. The tech called saying he was running 30 minutes early and the job was done in 1 hour. Can't say enough how good this company is.
Bill Cherubino
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Flemington, NJ
Brian was phenomenal and professional from the time he left the warehouse to the time he left my home. My 10 year old repair was covered by Precision’s lifetime warranty. I had buyers remorse 10 years ago when I paid more than I thought I should have. It paid off more than I ever dreamed in the long run. I would recommend Precision to anyone and I envision Brian will be in management some day.
Charles Berger
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Flemington, NJ
First, this is not a fake review. We lost a torsion spring on New Years Day. I called on the next day and we had a technician at my house within 15 minutes of the scheduled appointment. The technician was very knowledgeable, courteous and efficient. The garage door was very heavy, so we worked on it together. He replaced the springs (both should be replaced0 and discovered that the cables were worn. He replaced them and adjusted the door to perfection. After some adjusting on the opener, we had a working door again. It also worked better than it had in years. I highly recommend this company because their workmanship and technician are among the best I have experienced.
William Norr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Flemington, NJ
Excellent service! Matthew was very professional.
Fredrick Kleiman
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Flemington, NJ
Excellent and efficient service!
John Crovelli
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Flemington, NJ
Fabulous service, very prompt. The installer Pablo was really terrific. He was very organized and neat. He wired and installed a new opener and a new garage door. Really great job. He reviewed all aspects of the new opener. Would highly recommended them if you want a really superior product and great customer service
Pat Petrelli
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Flemington, NJ
The workmanship was good. They were professional in every way, but I would not use this company again. Let me be clear on why. The technician was professional and did a fantastic job. In terms of the work done I would rate them 5 stars. However ... I called them because one spring broke. I could have repaired it myself, but I didn't have the time to do it, so I called them. If you go to Home Depot, you can buy everything you need to replace 2 springs and 2 safety cables for about $150 and that's getting the "good stuff". Their out of the gate quote was $700.00! Here is the bad thing about all of these service franchises. They are trained to do, wait for it .... "Safety Inspections" and of course if everything isn't in brand new condition (and what ever is), then they use that to try and scare you into replacing everything. Here's the deal, my garage door is 15+ years old, springs break, it happens, everyone knows it. So you do what everyone does, you replace the spring and safety cable, both of them, just like tires. But you don't replace every single part. Maybe you do if you are flush with cash, but typically, when something breaks, you fix what's broken and you dont' go fussing with everything else unless it breaks. I felt like I was being fleeced. The impression I got was that while they were there, they were looking to make as much money as possible by using safety as a sales tool. If that were the case, any car with 50,000 miles + should have every part replaced immediately. I can't say for sure because I've never been to the annual Precision Overhead conference, but I'm going to make an educated guess that they give seminars and training on how to increase the average sale. There is likely more of a focus on that, then an just doing a great job for a reasonable price. Companies have to make money, that's why they are in business. But to make a service call for a spring replacement and get a $700 quote is just crazy. Next time I'll have to find the time to do it myself.
Darren Amato
Response:
Darren – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We always seek to fix our customer’s garage doors right. Thus, our goal is to leave our customer’s garage door in the safest operational condition possible. We take a holistic approach to assessing the items which fail our 25-point safety inspection, along with the reasons for their failures, and then we offer repair solutions to best fit our customer’s needs. Our customers often share that they realize full value in our service and repair options because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We apologize if there may have been any poor communication and we certainly appreciate our continued dialogue. We will look to this as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Flemington, NJ
I found Precision to be a highly professional company. They accommodated my schedule. Their service was timely and efficient. Matt and Ryan explained the problem and provided the cost breakdown. They were respectful of my property and preformed the replacement in an orderly fashion. I would highly recommend them.
Ralph Sannazzaro
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Flemington, NJ
excellent service tech was very good explained everything Thanks
Frank Rzasa
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Flemington, NJ
Matt came out and inspected my opener under a time crunch, and was very professional in doing so. Also answered some other questions I had about different opener options for the future. He was very flexible in scheduling a time a couple days later to come out and do the actual replacement work. Matt, as well as the whole admin staff at Precision, was overly communicative and informative. Great experience overall
Derek Greczyn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Flemington, NJ
Technician Pablo was very helpful coming back from original service performed by Brian on Monday 4/8, to adjust settings of the garage door to shut accordingly. Very pleased with his service. I give 5 stars!
Joe and Donna Anton
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Flemington, NJ
The technician was very clear on the work needed and super professional with the installation and follow up.
Bob Robitzski
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Flemington, NJ
Efficient and got right to work. Very friendly and professional. Educated us on proper maintenance and safety. Five star service!
Charlotte Mazak
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Flemington, NJ
Needed a new garage opener
Roy Creed
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Flemington, NJ
We had Matt and Tim come to repair our garage door spring. It's an old door with an old system. We were very happy with how quickly they worked and their skill.
Scott Engberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Flemington, NJ
I recommend them are very good
Rolando Blanco
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Flemington, NJ
Luke was my technician explained everything about the parts of my door was very efficient and thorough with the work proformed....Door works better now than it did when brand new.
David Stutzman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Flemington, NJ
Great service! Called me 10 Minutes before coming. Arrived on time, and the estimate that I asked for was done in 15 minutes.
Scott Korbylo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Flemington, NJ
The technician diagnosed the problems with opening the garage door and fixed them- efficient and quick. Great job.
Arnie
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Flemington, NJ
Brian, my assigned technician, is deserving of a raise. I mention this when specific service people go above and beyond to provide me with superior service. IN every measure, Brian fit that bill. He arrived precisely on time. His specific questioning and initial assessment were very impressive. As importantly, he located my issue very quickly. Instead of suggesting a more expensive repair, he merely indicated where, and approximately when, my garage door operation could cease. He also estimated a cost for replacement, when the time comes. That information was very helpful. Brian is knowledgeable, courteous and affable and I'm certain that his value to your company is significant. I'd be especially pleased, if he were to repair my garage door, should it ever be necessary.
Jerry Peck
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Flemington, NJ
Luke S. did an excellent job, a very smart guy, and I liked his style to get the work done. The only complain is that the 4” PDS Roller is too too too expensive, charge me $23 each, total $276 for 12 plus tax. Luke gave me one year warranty. The website said lifetime warranty instead. This is the model: 4” precision 13BB nylon rollers. From amazon- 4.5 out of 5 stars 341 Reviews AME 8006029 Garage Door Rollers, 13 Ball Sealed Bearing, Nylon (Pack of 10) $ 14 88 $14.88 ($1.49 / Each Set) Free Shipping for Prime Members I did call 877 number again to confirm the price, it is true. Still wondering why so much difference. Thanks.
Jeffrey Hu
Response:
Jeffrey - Hank you for reviewing our recent service in your garage. We appreciate your flexibility as we refund a portion of your invoice. Thank you for your business.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Flemington, NJ
Brian was very professional and did a great job installing our openers and new springs. He made sure to get every detail just right and explained each part of the system to me. I would highly recommend Precision to anyone.
Carson
Response:
Carson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Flemington, NJ
I am very pleased with service call and the professionalism of the technician Charles Gripenburg. He resolved the initial issue (remote non-function) immediately. He did thorough assessment of the door installation and status - and made clear recommendations for remediation of the problem door. These remediations were done excellently - door is working better than I ever recall. Charles also recommended replacement of both of these old doors when I am able - and I will certainly do so in the future - with Precision door.
Daniel Kemp
Response:
Daniel Kemp, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Flemington, NJ
I selected Precision on the basis of the local telephone ad. It was a clear, detailed, very professional ad. Your repairman, George, arrive promptly the same day I called your office. He was articulate, knowledgeable and with a winning personality to match. He repaired the garage door confidently and expeditiously. He was so good I almost didn't mind paying for the cost of the repair. Your office handled my request professionally and so did George. Five stars all around.
Ray Urquidi
Response:
Ray Urquidi, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding George.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Flemington, NJ
I was extremely pleased with the overall experience: quick appointment and great service by George who was extremely efficient and could not have been nicer to deal with. Love the new belt drive automatic garage door opener - barely even hear it opening or closing the door. Would highly recommend Precision Garage Door Service to friends or family.
Rick Contiliano
Response:
Rick Contiliano, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Flemington, NJ
David was great! Called before he started the job ahead of me which gave me time to run errands. He did a thorough assessment of the problem, gave me estimates on the options, and made making the best decision as painless as possible. He went out of his way to fix a small but aggravating problem with the wall remote before he left. He was sensitive to my situation and actually cared!
Kendra L.
Response:
Kendra L, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with David.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600