Precision Garage Door of Northern NJ
Has Received 117 Reviews in:
Randolph
Average Rating: 4.81
Garage Door Opener Repair
Randolph, NJ
Rob Zuniga provided excellent professional service. Setting up appt was quick and easy. Rob arrived within 1 hour of making appt. He called ahead to let me know he was arriving in 10 minutes. Charge for newly installed keypad + extra remote was reasonable. In addition,Rob set up remote and factory-installed car remote for all 3 doors. Total service time was <1 hour. Would definitely use this company again for future garage door needs.
Carole Zuckerman
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Randolph, NJ
Kevin came assessed the repair made a recommendation that was fair and did the job right.
Paul Dully
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Randolph, NJ
Our garage doors were installed in 2005 and needed some repair. The repairmen were excellent.
Carl & Theresa Rosswog
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Randolph, NJ
lou was excellent !!!
Robert Budwick
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Randolph, NJ
The technician was great. He was knowledgeable and performed the work promptly and competently. I’m very happy with the work done.
Diane Sheehan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Randolph, NJ
Dennis Bensko is a friend of mine and we have used and recommended Precision for years. The service technician Kevin was polite, friendly and knowledgeable.
Dennis Anderson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Randolph, NJ
Your technician was courteous, professional and repaired our door quickly and effectively. I'd recommend your services to anyone.
Mike Garone
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Randolph, NJ
Technician did excellent job. Was very professional.
James Corbett
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Randolph, NJ
Excellent service. High quality workmanship. The technician was knowledgeable, professional, and very polite. I am very pleased with the work. The garage door works perfectly and it has never been so quiet. I will highly recommend you in the future. Thanks.
Paul Saccone
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Randolph, NJ
Chris did an excellent job replacing my 2 garage door openers and I would highly recommend Precision Door Service.
Lee Schaffer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Randolph, NJ
The service agent came out to provide a repair, but we were told that everything needed to be replaced - and on all three doors (thousands of dollars) - we felt uncomfortably pressured by the agent wanting to make the sale. We said we wanted to wait. Again, he made us feel uncomfortable. We hired another company who came out and made the repairs for a fraction of the cost.
Brian Hart
Response:
Mrs. Hart – Thank you for taking the time to respond to our customer satisfaction survey. We understand local management has reached out to address your concerns and trust the resolution provided was to your satisfaction. Although we were not able to repair your door/s during this service visit, we still appreciate the opportunity you provided us. We hope you may consider us to serve you in the future, if needed.
The Precision Team
Comment:
I was extremely pleased and impressed with the follow up from your company. Bob Reynick called me immediately to understand what transpired. He took the time to listen to my concerns. He was open minded and responsive and assured me that my experienced is not the company policy or ethic. I was very impressed and appreciated the time and effort he took. I would reconsider coming back to Precision Door in the future.
Brian Hart
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Randolph, NJ
Prompt service, friendly technician. Thank you!
n/a
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Randolph, NJ
I needed to have my garage door repaired. I was quite impressed that a service technician was able to come on a Saturday. Tim was the technician who repaired my door. He was excellent!
Kathleen Neel
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Randolph, NJ
I Am friends with Dennis B. and I must tell you that Charles the man who fixed my broken garage door was professional, polite, and did a great job. I highly recommend Precision.
Dennis Anderson
Response:
Dennis Anderson, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Randolph, NJ
The representative was very good. Courteous and professional. Sets good example for the company. The one problem I do notice is that your prices are what I consider extremely high for the work and material provided. I think the service was good, but I certainly would not recommend your company to anyone due to your pricing structure.
Anthony Amelio
Response:
Anthony Amelio, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Randolph, NJ
5
Richard Noecker
Response:
Richard Noecker, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Opener Repair
Randolph, NJ
We selected Precision because they installed our doors and openers and did a fantastic job. When we had a maintenance issue Precision was the obvious choice. Glen, the maintenance tech, called to let us know he could come earlier than originally agreed upon, which worked perfectly into our schedules. He arrived when he said he would and quickly determined the cause of the problem. There was an issue with our data not being properly recorded into the system when we had the doors installed and Glen made sure that issue got resolved. He got our garage door back into first-rate working order. He was professional and courteous. We would absolutely recommend Precision to anyone who needs either new doors or maintenance on their existing ones.
Norma Elkovich
Response:
Norma Elkovich, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Repair
Randolph, NJ
I chose Precision based on their many positive reviews on Angie's List. Glenn arrived right on time and was so pleasant to work with. The first thing he did was see if my garage door opener was still under warranty - it wasn't, but I appreciated his honest attempt to save me money. He very clearly identified what the problems were and repaired them in a timely manner. I would definitely recommend Glenn and Precision!
Donna/jeff Altman
Response:
Donna and Jeff Altman, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Randolph, NJ
Excellent job. 5 Stars
Tom Stewart
Response:
Tom Stewart, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Randolph, NJ
Jackson was the technician who worked on my garage door repairs. He replaced the drums, rollers, and cables that were worn and ready to break. He provided a detail understanding of what needed to be done and did an outstanding job in completing the repairs in a timely and efficient manner. I would highly recommend Jackson for future repairs, he was extremely professional and took the time to explain to me why this happened. Great job Jackson... thanks again
Jeff Heil
Response:
Jeff Heil, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jackson and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Randolph, NJ
Highway robbery. A spring and cable broke on my garage door and they replaced it. Cost me $500 and it took them 25 minutes. The guys who did the work were fine but that's $1000 per hour. WOW, never again.
Jim Cox
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Randolph, NJ
We needed to repair a broken spring and ended up getting a totally new system (minus a new door). Our service technician was highly knowledgeable, explained our options and costs, and did so in the friendliest, most professional way possible. He was on time and prepared, performed the task in the timeframe he estimated, and gave us a complete walk through afterwards. We knew we needed a much quieter system and couldn't be happier with the result, and experience. Highly recommended!
Ozzie Rodriguez
Response:
Ozzie Rodriguez, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Randolph, NJ
Charles was efficient, friendly and honest and worked quickly to replace our old garage door opener and "rebuild" the garage doors. Thank you!
OK, Randolph, NJ
Response:
Thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Charles.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Randolph, NJ
I was very pleased with Precision's service. They replaced 2 springs under warrantee with no hassles. I would recommend them.
Mike Kelly
Response:
Mike Kelly, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Randolph, NJ
Tim was outstanding and very knowledgable!!!
Wayne Blanchard
Response:
Wayne Blanchard, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tim.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Randolph, NJ
Tech Chris was excellent. Friendly, prompt, very knowledgeable and did a great job. Precision has always been top notch.
Jack Sassaman
Response:
Jack Sassaman, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chris and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Randolph, NJ
Excellent service. Would definitely use again.
Dan G
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Randolph, NJ
Quick and courteous response. However quoted $200 more than what should have been cost of repairs. After I told them I don't want service done, they suddenly reduce price by almost $200. I still feel I overpaid.
Nimit Mehta
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Randolph, NJ
Five Star: very professional , great customer service personas, neat and clean. Explained and answered my questions. Very good job.
David Lenox
Response:
David Lenox, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Randolph, NJ
Outstanding service from Greg who went out of his way to provide customer service. I appreciate his efforts and that's why I recommend Precision to anyone who asks.
Harry Gerken
Response:
Harry Gerken, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Greg.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
