Precision Garage Door of Northern NJ
Has Received 81 Reviews in:
Basking Ridge
Average Rating: 4.90
Broken Garage Door Spring Repair
Basking Ridge, NJ
Absolutely wonderful experience having Matthew fix my garage. A real professional and extremely knowledgeable. So refreshing with a positive attitude and shows pride in his work and the company. Diane
Diane Vasko
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Basking Ridge, NJ
Brian did a great job. I called in the morning around 10am and he was here at 12pm. He had all necessary components on him to make the repair and finished up in a very timely manner, he explained everything he did and made sure I understood and didn't have any questions.
Michael D.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Basking Ridge, NJ
Exceptional performance by the staff, both from inception of scheduling the appointment on the telephone and Brian's work upon arrival. I have used other companies in the past for this type of work and have stayed with Precision for the last five years due to their responsiveness, pricing, and professionalism.
Thomas S. Russo, Jr.
Response:
Hi Thomas! Thank you for such a wonderful review! Customer satisfaction is very important to us, from the very first phone call to the garage door repair! We appreciate you being a loyal customer and look forward to helping you with any future garage door needs.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Basking Ridge, NJ
I had a great experience with Precision and Technician Matthew Dewald was best in class...Scheduled appointment quickly and took care of my garage door opener situation.
Brian Sorenson
Response:
Thanks for the review, Brian! Reviews like this help homeowners know Precision is a name you can trust!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Basking Ridge, NJ
This review is based on the service received provided by Precession Garage Door Service (PGDS) To begin with the reason I chosen PGDS is totally based on the rating it received + the educational short video posted on their web page explaining the difference between the garage doors. I received an e-mail in advance, information about the technician to arrive. I think this is unique, by doing that, you know who will be arriving. It (might) prevents any fraud. The information includes a brief detailed information about the technician including his / her background. Matthew Dewald - Technician called in advance as he finished his prior service earlier than expected and asked if he could come by earlier. (in lieu of showing up on our door step, he gave us a courtesy call, if e could arrive earlier.) That was a nice gesture. My garage door springs needed replacement. He inspected the wires, pulleys and accessories and suggested his professional opinion. In addition, I did purchased a belt driven garage door opener, and requested that to be installed to. He estimated the time for the repair duration and finished within the allocated time.
Sinan Gungor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Basking Ridge, NJ
One of the finest company and technician I've come across for house or auto or any other maintenance. From the initial telephone call to arranging the technician to finishing the job, all were total satisfaction. I wish each and every company can learn how to be professional. This is truly a proud AMERICAN company. Keep it up and never lower your standards.
Vijay Rao
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Basking Ridge, NJ
Excellent service. Professional technician. Efficient, knowledgeable and courteous. A first class representative for your company.
Peter Frost
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Called them Friday at 8am. Technician was here by 10am. Had a fully stocked truck and explained all repairs and service items. End result was perfect! Thanks Brian!
Laura Yaeger
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Basking Ridge, NJ
MATTHEW was very professional and courteous. He explained everything in detail. He worked very quickly and did the repair job right. Would recommend Precision Door Service to everyone. Purchased new cables, springs and rollers for door repair.
Oscar Petraglia
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Basking Ridge, NJ
Fast and efficient customer service
Tensy Vega
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Basking Ridge, NJ
My service technician was very nice and professional!!!
Dary Ruderman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Matt from Precision Garage Door did a pretty good door replacing all the moving parts on my garage door. In addition, he did extra and beyond fixing the light on the garage door opener. Appreciate his focus on customer satisfaction.
Yun Mao & Albert Ren
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Basking Ridge, NJ
Repair of garage door - springs, cables rollers, etc. Matthew Dewald was the technician. He was prompt, courteous, efficient. The repair was completed correctly and quickly. I would highly recommend Precision and Matthew for any garage door service.
Vivian Fernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Basking Ridge, NJ
Brian called ahead, was knowledgeable, on time, efficient and very pleasant. Glad to have everything fixed.
Jonathan Sheh
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Basking Ridge, NJ
Professional. Showed up on time and were just great!
John Mclaughlin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Basking Ridge, NJ
Technician Julian was very professional and explained the work to be done. He worked diligently and fixed the garage door problem. I would recommend Precision.
James Korn
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Basking Ridge, NJ
I called precision because i had used them in the past for a repair and was very satisfied. I was given a same day tepair time and the comminication between the company and the technician is the best. I was called with an exact time of arrival. I was sent a picture and name of the technician which is very comforting these days. Brian Hallock arrived and was as pleasant and knowledgeable as could be. He diagnosed my garage door opened problem and gave me all my options. After choosing to replace my existing opener, i have never seen such a fast, expert, installation. I was given instructions, warranty info and the exact price so there were no surprises! Brian is a top notch technician and a pleasure to have work at your home. I would call Precision in the future and request Brian to come to help me again! Great customer service and great technician! Thank you Precision!
Fran Goldberg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Basking Ridge, NJ
Brian called prior to arrival and was here on time. He was very professional and very nice. I would highly recommend him and Precision!
Judy Oconnell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
we needed the back up battery replaced and they were able to come and install within a few hours of calling. Very satisfied with response and technician.
Ann Santoriello
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Basking Ridge, NJ
We have been most impressed with the quality of service and the prompt attention to a problem if we have one over the 22 years we have been living in this place.
Paul & Helen Mallon
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Basking Ridge, NJ
5 stars
James Fargo
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Basking Ridge, NJ
Matthew Dewald came to check my garage doors today (1/7/2019). He provided a high quality service - inspected both doors and openers, changed light bulbs and spray lubricated. He was kind and patient. I am satisfied with his service. I give him a 5-star job done. Thank you Matt.
Jing Li
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Basking Ridge, NJ
Great product, great service!
Thomas Brady
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Matt was prompt, professional, efficient and very good at what he does. Great service! Highly recommend. Called in the afternoon and repairs were made by 5:00 pm. 5 stars!
Bruce Nelson
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Basking Ridge, NJ
excellent, very nice and professional .
Helmut Pulster
Response:
Helmut Pulster, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Basking Ridge, NJ
Very pleasant and fast service. Seems to work well so far.
K Brown
Response:
K Brown, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
I don't usually write reviews, especially negative ones, but I have never been so upset with a company before. I had a technician come out in January - who did a great job - that told me the motor for my garage door was fine and not the issue. He then gave me recommendations for the "best long term fix" for my situation, and I went with what was offered. Just over a month later, I had to call out again for repair on my garage door - similar issue. The newer technician told me that my motor was bad and had to be replaced. Did nothing to resolve the problem even though I had a warranty, and then left me with a ridiculous new estimate. This company cannot be trusted with their word as I have a Lifetime Limited Warranty for the January service, and they would not repair my garage door under that.
Sherry Atta
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Basking Ridge, NJ
Excellent service. Knowledgeable technicians. Fair pricing. We’ve had springs repaired, a garage system rebuild, and new motors installed. Luke is awesome. I highly recommend Precision.
Basking ridge resident
Response:
Basking Ridge Resident, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Luke.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Basking Ridge, NJ
Everybody was very nice and knowledgeable!
Anne Parneix
Response:
Anne Parneix, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Basking Ridge, NJ
Jan 9, 2018. Lou was very courteous. He made 2 calls before arrival, last being when he would arrive (on time). He was professional, answered all of my questions. My door would close and then open; diagnosis was liklely due to the door hitting ice that prevented closing. After his inspection he recommended replacement of the springs and rollers. Work was done quickly and efficiently; door was able to close and more quiet than before. Cost was $546.99
Robert Wong
Response:
Robert Wong, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
