Precision Garage Door of Northern NJ
Has Received 79 Reviews in:
Sparta
Average Rating: 4.95
Garage Door Opener Repair
Sparta, NJ
I telephoned Precision Garage Door (installers of my doors and openers) because a mechanical failure of my opener caused the door to remain in the open position, with winter weather imminent. My initial phone contact was with Liam, who professionally and politely recorded my issue and, understanding the importance of a quick repair, immediately scheduled an appointment. Precision Garage Door confirmed this appointment with texts, which included the name and photo of my assigned technician Chris Karnacewicz (this is a great safety feature). Chris telephoned within minutes of my communication with Liam and advised he was only a few minutes out. Upon arrival, Chris diagnosed the issue and completely explained all repair/replacement options. Chris then completed repairs and conducted a thorough inspection of the entire system and performed preventative maintenance. Chris was extremely professional, courteous and informative throughout the visit. I sincerely appreciate the efforts of all involved and will remain a Precision Garage Door customer.
Edmund Ailara
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Sparta, NJ
John did a great job installing a new opener on a Sunday. Excellent service.
Larry Kozinski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Sparta, NJ
The whole experience was great.The service man was very informative& very caring
Edith McGrath
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Sparta, NJ
Good services
Lou Molinari
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sparta, NJ
This was a call back item and was handled with the utmost care and response. Thank you for a job well done
Chris Disomma
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sparta, NJ
Very professional and courteous...neat and explained why he was doing certain things
Beverly Fiore
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Opener Install
Sparta, NJ
I have three garage doors. I purchased two garage door openers in 2017 from Precision. The installer then was great! Now 2019 and I needed another garage door opener for the third door. Since my last experience with Precision was so good I used Precision again. My installer this time was John Delpiu. As expected the service I received was great!
Gail Dooling
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Sparta, NJ
When our garage door opener stopped working I found Precision Door through an internet search and was able to get an appointment for the next business day. Chris called me when he was on his way and arrived when he said he would. My circuit board fell victim to an electrical storm and he replaced it and reprogrammed all my remotes. He was professional, competent and has great customer service down to an art! Would use this company again and highly recommend them.
Lynn Conover
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Sparta, NJ
Chris was a pleasure to deal with. He told us exactly what was wrong with the door, reviewed our options, and was quick and efficient with he repair. This is the second time I've dealt with Chris, he repaired my daughters garage door early this year, and both times he was excellent. Joe
Mary and Joe Capozzoli
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Sparta, NJ
Chris K was our technician today He was quick, courteous and efficient and replaced our garage door motor and assembly. I am very satisfied with the work and prompt service. We have used you before and will use you again in the future for our garage door service.
William Collini
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Sparta, NJ
What a terrific company to do business with! Their level of communication and courtesy is far above most service organizations and the work was done promptly and professionally. I would recommend Precision without reservation.
Barry Geller
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Sparta, NJ
Thoughtful, thorough work done, focusing on door spring and other problems. Very informative tech Timothy Rainey, who looks out for the company's and the customer's interests.
Ellsworth McMeen
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Sparta, NJ
Roberto was on time, friendly and professional for his service call. My garage door hardware was 18 years old and needed repair. My door made this horrendous noise while opening and closing. The door now opens and closes without noice. A great job and I would highly recommend Roberto and Precision Garage Door. 5 Star without reservation.
Kerry Guthrie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Sparta, NJ
excellent, professional and efficient
Pauline Richards
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Sparta, NJ
Excellent service polite and professional
Shari Coronis
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Sparta, NJ
Great communication prior to arrival and friendly service.
Brian Bollard
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Sparta, NJ
Quality work, on time, and thorough explanation.
James Cornman
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Sparta, NJ
Chris was fantastic and I would recommend him highly. $700.00 + bill for less then an hour service call is a bit much for (2) springs and (2) bearings removed and replaced.
Brett Ryan
Response:
Brett – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate the kinds words you’ve shared regarding our service technician, Chris. He’s an asset to our team. We regret if our recent repairs may have exceeded your anticipated budget. We do hear from time-to-time that our prices may be a little higher. Most often this is the result of providing quality-screened, fully-licensed and insured service technicians, dispatched in well stocked service vehicles. This allows us the ability to provide accurate and timely repair options upon arrival. Plus, our high-quality parts carry some of the longest warranties in the industry. Even so, we strive to achieve 100% customer satisfaction and regret if we may have missed the mark. We will look to this as an opportunity for us to review our pricing for room for improvement. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Sparta, NJ
Lou did a great job.Fast,efficient and friendly.
Joe Alonzo
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Sparta, NJ
Tammy was prompt, extremely professional and courteous. She took the time to go through all of the options and came up with a great style to fit our home's design!! She is a fantastic representative of the company!
Angelo Consolazio
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Sparta, NJ
Louis was so professional and pleasant. I feel lucky that you sent him. He installed the new battery in no time.
Linda Hayden
Response:
Linda Hayden, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Louis and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
Sparta, NJ
Both men did a quick and efficient job. The opener works perfectly.
Bob Erianne
Response:
Bob Erianne, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Sparta, NJ
Chris came out this morning to complete resolution of new garage door efficiency. (The door has never been right ...rollers ran off-track since initial installation). today was our 6th or 7th service call for the same issue. Thank you for persevering. Chris RESOLVED the issue. He is my HERO! Well done. M. Cohen
Marguerite Cohen
Response:
Marguerite Cohen, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Chris.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Sparta, NJ
I had used Precision in the past when the spring broke. Because the service was great then, I called with this repair. Erik Holder was excellent & punctual, installed a garage door lift motor. I would highly recommend Precision.
Art Reda
Response:
Art Reda, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Sparta, NJ
excellent workmanship, Got good explanation off work to be performed would recommend your company to anyone
Cornelis Devogel Sparta NJ
Response:
Cornelis Devogel, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Sparta, NJ
George was fantastic. He was very diligent to not only explain the issue with my garage door opener but to ensure that everything was working properly after he installed the new garage door opener. He spent the required time to explain to me how to set up the keypad and the MyQ app. George repaired a different garage door for me a year ago and was just as professional and thorough then as he was this time. I would definitely recommend George and Precision.
Michael Leftkoitz
Response:
Michael Leftkoitz, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Sparta, NJ
My experience with Precision was perfect. They were able to schedule an appointment to assess the issue quickly, and the technician was able to remedy the situation on the spot. I appreciate that I was given notice as to who the technician would be, when he would arrive and that a picture of him was available on the website. That level of customer care is rare and speaks volumes about the company itself. My technician, George, could not have been more helpful or a nicer guy. Thank you very much for your help!
Amy Pecile
Response:
Amy Pecile, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Sparta, NJ
Precision had serviced our garage door opener system in the past, and it had been quite a while since we had to use them. The two technicians (one in training) who came out were very courteous. The head technician assessed the problem and provided a number of options that seemed reasonable. He was patient with my questions. I was working from home that day and had to get into the office later on and they completed the work in good time. The lead technician even took the time to sync my garage door opener in my car.
Carol D
Response:
Carol D, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Sparta, NJ
Very fast and pleasant service by Lou and Jason on repair and replacement of garage-door opener. Works beautifully.
EL MCMEEN
Response:
El McMeen, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Sparta, NJ
Brian H., our technician couldn't have been more curteous, honest, and professional. He replaced the pulleys and rollers, taking the time to patiently explain his evaluation. Brian listed the short term and long term recommendations and options for our garage door. I would not hesitate to recommend Precision Doors to all of our family and friends.
Joanne Rossi
Response:
Joanne Rossi, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door
220 West Parkway, Suite 9Pompton Plains NJ, 07444 License: 13VH03118600
