Precision Garage Door of Rochester

Has Received 1 Review in:


Average Rating: 2.00

Garage Door Repair


Naples, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Precision Door did a nice job of fixing my problem, The door works better than when it was installed 17 years ago. Two issues I have was the price and the quote. I was quoted $170 and accepted as I needed the door repaired. After I received my receipt (next day) I learned that the quote did not include tax. Generally when someone is quoting a job such as car repairs, it includes parts labor and taxes and provides an itemized document.. The total time for repairs was less than 30 minutes. And included a small cable and two bolts. I guess I would have to think twice before calling Precison again. .

Michael Boggs


Michael - Thank you for your previous message.We have reviewed your job with our Technician Dave Ackley who performed the work at your home.He did confirm that he did verbally give you a round number quote for your repair cost, and that he then also did show you on his tablet all of your repair options, parts, and prices.He did also confirm that he pointed out each repair option with the subtotal and New York State sales tax.Our invoice is itemized, as you can see below. As well as the original copy you did receive on Saturday the 22nd.You then accepted the work order agreement to be completed, and did sign our work order in agreement to have Dave complete the work.Since you have sent your complaint and feel there was a discrepancy we have refunded the total amount of $183.60 to your Visa card.We do apologize for any confusion or discrepancy on our part.

The Precision Team

Service Provided:

Garage Door Repair


Our Average Rating

With 60904 Reviews

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Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Ron Kull

Precision Door Service

650 Mile Crossing Blvd, Suite 2
Rochester NY, 14624
We Fix Garage Doors Right Springy

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