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PRECISION GARAGE DOOR SERVICE OF RALEIGH

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Precision Garage Door of Raleigh

Has Received 1 Review in:

Angier

Average Rating: 3.00

3 stars

Precision Van

Install Garage Doors

12/02/2021
3 stars

Angier, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was shopping for new garage doors when mine broke in early Nov. I contacted Precision after seeing an ad on tv. Gary came out the next day and was very professional and got back to me right away. After Gary gave my order off to the next person that’s when things went down hill. Brent reached out to confirm my order and get payment info and forgot to get my billing zipcode for my card and 4 days went by before calling me back to correct the issue, pushing my order out even further. After finally getting the door ordered 2 weeks went by and I reached back out to Brent to follow up and that’s when he said my door had been in and wasn’t sure why someone hadn’t called me to set up the install. He told me to wait on a call from the install department and I’d hear something within 30 minutes. 4 hours later I called back because no one has called and finally got it scheduled. The day of install no one had shown up at the scheduled time so I called and as I was leaving a message, Luke called me to ask if he could come earlier to install it because he wasn’t busy. I told him I was expecting him at 8:00 based off what I was told from the install department and he assured me he was on his way. He was told I was scheduled from 10-12, not 8:00 like I was told. Luke and his helper did a fantastic job with the install and I’m over all happy with the door. However, the in between process was an absolute nightmare and very frustrating.

Leslie West

Service Provided:

Install Garage Doors

Product:

Our Average Rating
5 stars

With 102,539 Reviews

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Precision Door Service of Raleigh

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Door Service of Raleigh

300 Dominion Dr Suite 201
Morrisville NC, 27560
We Fix Garage Doors Right Springy

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