Precision Garage Door of Raleigh
Has Received 54 Reviews in:
Wake Forest
Average Rating: 4.67
Garage Door Repair
Wake Forest, NC
Booked a same day appt. on their website. The tech, Michael Ottosen, promptly arrived at the earlier end of the timeframe and provided a 30 min advance courtesy call. Quickly identified issue, explained the what's & why's, then moved forward with repairs. Service experience exceeded expectations.
Leslie G.
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Wake Forest, NC
The perfect service experience. On time, thorough and easy.
Robert Mcdowell
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Wake Forest, NC
Brandon was very Professional and a quick worker to explain what was needed to repair the function. Cleaned the area expertly to my satisfaction.
Roy Pickles
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Wake Forest, NC
Pleased with Precision from service request at late in the afternoon to service delivery the following morning. Great service showed up early for emergency service on Sunday AM! Our technician Tim was very professional and knowledgeable with maintenance recommendations after he repaired our garage door that came off the track.
Shombe Kroll
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wake Forest, NC
Great quick service. Superior parts used. Will use again.
Norbert Cappel
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Wake Forest, NC
In the past they’ve done a great job however this visit was different. As soon as I told the technician our power was out he immediately told me the circuit board was damaged by power surge. $350 replacement. Then charged $150 program fee when it took 5 minutes to hold the remote up to the key pad. He was there less than 30 minutes.
Joey Maiolo
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Wake Forest, NC
Called Precision because they replaced my garage door 13 years ago. Did a really good job. The spring broke and they replaced it asap. The cost was a little more than I expected, but it had to be done. Justine was very knowledgeable and did the job in a very short amount of time. Thanks again, Buddy Holeman
Robert Holeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Wake Forest, NC
Paul was very professional and great to work with. I will recommend your company to whom ever needs service.
Brian Hyzy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wake Forest, NC
So kind and nice. Did wonderful job
Guylene Stroud
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Wake Forest, NC
we did a complete replacement of the doors and the motors. The new motors are whisper quiet and the installers took the time to walk us through everything. Highly Recommend!
Melanie Erle
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Wake Forest, NC
Extremely fast response (arrived within an hour). Courteous, professional, knowledgeable, and honest technician. Collaborated with his team when the issue was not 100% clear. And, rather than suggest we replace everything, he proposed a multi-step approach to try to resolve the issue, starting with something I could do myself (for free). That level of honesty is greatly appreciated and it will be one reason I call this company back again. I'm not surprised though...they have over 1,000 reviews and a 4.9 star rating (which is why I called them in the first place).
Rob L
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Wake Forest, NC
Scott did a excellent job, he was very thorough in evaluating the problem with the garage door
Daniel Kelly
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wake Forest, NC
Your technician, Scotty Johnson, was professional in every way. Explained need for repair with cost options to resolve. Clearly explained what he had done when completed. I would highly recommend Precision Garage Door for any future repairs.
Martha Murphy
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Wake Forest, NC
Scotty did a great job of explaining and installing the products.
Darien Coleman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Wake Forest, NC
Greg was so informative and helpful. He helped us navigate a new door and opener. He was friendly, efficient, and a huge help. I highly recommend.
Suzie Norris
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Wake Forest, NC
I have used Precision since I moved here 7 years ago. They have been great! Easy to make service appointments that fit my schedule, and their techs are all knowledgeable and nice. I recently broke my main spring, and was going to have it replaced. But Paul from Precision suggested a multi-cycle, heavier duty spring based on our garage door use. It even comes with a 5 year warranty! Paul was super nice and had the new springs in place very quickly. Will continue to use Precision for all my garage door needs!
Ken Schulte
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Wake Forest, NC
Justin was great. Keep up the good work! -Steve 6/8/22
Steve Andrew
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Wake Forest, NC
Got here really quickly and did a great job.
Gloria Dean
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Wake Forest, NC
Justin did a great job explaining our options and made quick work of the install. 15 years of neglect taken care of in two hours. Out new system is super quiet. Great job!
Travis Eugene payne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Wake Forest, NC
Repair was not possible so a new door opener had to be installed. I had added insulation on the back of the door and it added so much weight to the door, my opener was not strong enough to handle the extra weight and it broke. The tech was very nice and explained everything he had to do and asked my permission before doing it.
Harmin Harrell
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Wake Forest, NC
I checked on-line for garage businesses
Cleaster Neely
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Wake Forest, NC
Pros: Service technician was prompt & professional. He took the time to explain all the options available to us and answer our questions. Work was completed in a timely manner and quality of work seemed good. Cons: We inquired about a military discount and were told it was 5%. Usually a 10% discount is the norm. Also when you have a expensive home repair made,it would certainly add value if the product warranty was transferable.It cost the company nothing to do this, especially if the product is as good as the company touts.
Janet Lowe
Response:
Thank you so much for your business and providing feedback about your experience. Regarding the warranty, manufacturers of doors and openers only warranty their products to the original purchaser so we follow their rules. We are happy to see how pleased you are with the service provided and we are here to help anytime you need it!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Wake Forest, NC
Scotty really knows his stuff. Friendly, takes the time to explain things. Should we ever never service, Scotty will always be our first request.
Francine Doll
Response:
Thank you for providing feedback about your experience. Scotty is great and you described him perfectly! We look forward to working with you again and we will be happy to send Scotty anytime you need help. Thank you for your business and five star review!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Wake Forest, NC
Not very pleased with Precision Garage Door so far as this company is not very reliable. My installation was scheduled four weeks out only to be cancelled on the day off the installation at 9:30am after confirming it the day before. Precision Garage Doors is very unprofessional and flaky in failing to keep their commitments. I wish I had chosen a professional company that honors commitments rather than one that bails out a few hours prior to installation.
Rebecca Mandigo
Response:
We are very sorry for the inconvenience caused the morning of your scheduled installation. There was an error on our part with door scheduling that day and the last thing we want to do is cause the customer to have to rearrange their schedule a second time for an install. We fully own our mistake and we are happy that we could still install your door on the same day as originally scheduled. We hate that we made you feel as though we are unprofessional because that is certainly not how we run our company or want to be perceived. Customer satisfaction is our main goal and we want to make sure you receive 5 star service from start to finish. We appreciate your business very much and we look forward to working with you in the future if the need arises.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Wake Forest, NC
Excellent customer service, and Mike was very knowledgeable. He even went as far as to Show me how to troubleshoot. Will definitely call again when needed.
Julina Galioto
Response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business and we look forward to working with you again. Please let us know what we can do for you in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Wake Forest, NC
Tech was on time, called prior, and was professional and knowledgeable.
Ralph Whitehurst
Response:
Great feedback, thank you for sharing. We appreciate your business and you being our customer. If we can help in the future, please don't hesitate to call.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Install Garage Doors
Wake Forest, NC
We are very pleased with the new garage door installed. From quote to installation, representatives were on time, knowledgeable, & courteous. They replaced a 31 year old wooden door with rusted springs that was stuck in the closed position. The two young men dismantled the door safely with skill & were efficient in the replacement.
Stephanie
Response:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We hope you enjoy your new door for many years!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Wake Forest, NC
I was very satisfied with every employee of your company during the process of getting our garage door replaced. Each was very friendly and clearly competent in their particular role. I would definitely recommend your company to anyone having the need for your services.
Wayne Hardesty
Response:
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work. Thank you for your business and please let us know if we can help in the future.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Wake Forest, NC
Excellent and prompt service to repair our garage door. Your technician was great!
Jeorld Engle
Response:
Thank you for your business! We are so pleased to hear you received excellent service from Uri. If we can help in the future, please let us know.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Wake Forest, NC
Precision took care of a garage door in 2015. I was very pleased with the job so didn't hesitate to make an appointment to repair another bay. Aaron Stell was very nice to work with and very knowledgeable about what needed to be done. This was a perfect 5-star performance!
Donna Pace
Response:
Donna Pace, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560