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PRECISION GARAGE DOOR SERVICE OF RALEIGH

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Precision Garage Door of Raleigh

Has Received 67 Reviews in:

Apex

Average Rating: 4.88

5 stars

Precision Van

Garage Door Repair

01/15/2024
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and knowledgeable.

Warren Green

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/01/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall, an unsatisfactory experience. Second tech (Chris) arrived at the scheduled time after the original tech (Evan) tried to come two hours earlier than agreed. Although he was respectful, Chris gave me an original estimate of $950+ to replace two springs and a bracket. When I declined, came back with a $600+ estimate, which I also declined. Came back a third time with an estimate of $449, which I accepted. Agreed to accept their coupon of $15 off, only to tell me at the end that he could not accept it because he had already applied a coupon. No coupon had been applied, only the three estimates. Not a good way to do business. Give the customer a fair estimate and don't play games. Unfortunately, cannot recommend your company. I only gave two stars because the tech was courteous and the work was completed in a timely manner. Garage door appears to be working well. Will be writing a Google review as well.

Marcelo Perez


Response:

We apologize you felt you had a bad experience with our company and appreciate your feedback on the matter. The original quote you received was a repair that could take care of all the worn parts on your garage door. When you declined the service, the technician began to give you options where some parts were taken away to get the price down, but allow the door to still function as a partial repair. It in no way was meant to seem as if we were playing games with the price, or give you the impression of poor business practices. Please let us know if there is anything else we can do for you in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

10/10/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Evan Kopel was very good and courteous. We are very pleased so far.

Christopher Haire

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

09/26/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A pleasure to do business with. Technician was on time, very respectful and fixed a screeching opener sound with smooth, quiet and barely noticeable sound like the opener was brand new. Five stars rating for Precision Door Company is well-deserved.

Carol Bush

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

06/15/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My daughter referred me to Precision Door because they had used them and were very happy.with the results. I found Evan to be professional, courteous, and extremely helpful in every way!

Gaynor Stewart

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

04/28/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was a great technician.He was knowledgeable about diagnosing the problem with our garage door that wouldn’t open up.Very respectful to both me and my husband.I would recommend him to anyone that needs their garage door fixed.

Clint & patricia Peterson

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/28/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Mills did an excellent job on my door, and he demonstrated the differences our door was having before and after a proper repair. He was courteous, professional, and skilled. I could not have had a better experience.

Brendan Gilroy

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

04/11/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Richard is the best!

Karen Sweatlock

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/15/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our problem was promptly resolved once the technician evaluated our circumstance. We received swift same-day attention/service and are very happy with Precision Door Service. Barbara Eberlein

Barbara Eberlein

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

02/13/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the entire process with Precision Door. The individual that came to look at our garage and help us select new doors was extremely helpful and friendly. The replacement of the existing doors was done in a very professional and careful manner. They took the time to get everything installed correctly and were very detail oriented. After they were done there was a full explanation of what they had done and the different aspects of the new doors. I was totally pleased.

Robert Charest

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

01/27/2023
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Problem was resolved to our satisfaction. John, the technician, began promptly, acted professionally throughout, and was very attentive to our questions and concerns. Additionally, John had a friendly demeanor allowing me to be at ease with him as he worked on the issue. Top-notch work!

Terry & Toni Fuhrman

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

11/17/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Over one year now, & enjoying my beautiful Overhead door! Receiving many complements on how quiet & convenient it is. Great service, fast response!

Rose Zachos

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

09/01/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Precision Garage Doors installed our doors 7 years ago and their service has always been top notch. Richard, the technician who came out and replaced our keypad the other day, was not only knowledgeable and professional but very friendly. His character was exemplary. Exactly what is needed in the service industry!! He provided great service along with excellent customer satisfaction. Precision Doors is fortunate to have a technician such as him. We highly recommend!

Kristin Graham

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Install

06/13/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, thorough, and reasonably priced product and service.

Brent Horne

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

05/29/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was Saturday on Memorial Day Weekend. My garage door would not open. I called other repair services but they could not respond until Tuesday or Wednesday. I called Precision Garage Door of Raleigh after lunch on Saturday. They promised a repairman Sunday afternoon after 2 pm. The serviceman came just as promised and had my door functioning better than ever within two hours. Greg was not only prompt, but he was also very polite. He was knowledgeable and efficient. He explained what had happened and told me exactly what had to be done to make the repair. He presented the bill with a complete explanation of the repair. My garage door is not only repaired but it quieter than it has ever been. I am very pleased and grateful to get my garage door repaired in such a short time.

Charles Allard

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/27/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Richard arrived at the expected time and took care of the problem swiftly and professionally. He explained everything he was doing as the job progressed, Richard is a very respectful and polite young man who obviously cares about his job and customers. The job is finished. I would recommend Richard and Precision to anyone hat needs help with a garage door. I give Richard and Precision an A+, a job very well done.

Kenneth Kelly

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

04/16/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceeded expectations; quick service and friendly technician that explained the problem.

Kathryn Woods

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

04/14/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaxon did a great job. He called me when he was about 25 minutes out to let me know when he was arriving (well within the service appointment time), went right to work and finished quickly. He then answered any questions I had and was on his way. I also appreciated his friendly manner.

Brenda Rigby

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

03/11/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Richard came out today to replace the track rail in our garage door opener. What an amazing knowledgable professional! How can any one person know so much about door systems? I was blown away at his service and knowledge of product. Thank you Richard and thank you Precision. You are our new go-to for garage door service and installation!

Stan Kellam

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

03/01/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job under unusual circumstances. Friendly with great knowledge and craftsmanship. Couldn’t be more pleased. Outstanding.

B.r Wilkinson

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

02/23/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Precision for sending Scotty Johnson. I've used him several times and without question he knows his business. On time, job done and cleaned up. He has been GREAT. Please tell him Thanks from Tom Garrity Apex, NC

Tom Garrity

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

01/01/2022
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Greg was excellent! Price a steep for a simple remote and $99 to program??? But have no other option!!!!

John Putprush

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

11/12/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Andy for quickly diagnosing the problem and installing a new garage door open. Andy gave me heads up before arriving, was on time, and did a quality job. I am very happy about the service.

JP Huang

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/31/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, from the first call to completion of work. John was prompt, professional , courteous and honest. Will recommend this business any time ! Thank you!

Kumari Verghese

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/16/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech over sold me on the problem with my door. As it turns out, the door hitting a block that had come loose from the wall. Yet he installed a new axils, spring and rollers. About a week afterwards, the door started jerking again as before. As it turns out, the door was hitting the block and needed to be ready-attached. This was the problem all along. I spent $1393.00 for a wooden block that simply needed to be re-attached. I believe some adjustment is warranted and would like to hear from you. Thanks

David Rowland


Response:

Thank you for sharing your experience with us and speaking with our service manager. We are very sorry that the repair needed for your door was misdiagnosed and for the inconvenience it caused you. Our main goal is customer satisfaction and we hope by speaking with our service manager, and the adjustment given, shows that we want you to be happy with the service provided. We appreciate you being our customer and please don't hesitate to call if we can help in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Install

05/04/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WOW! Andy was wonderful! I called on a Monday, and he came out the very next day. We needed a new motor (after 24 years). He did a great job explaining our options of various motors. He was very knowledgeable and answered all of our questions. After the installation, he showed us how to use all of the features. Call Andy! He was great to work with!

BBeech

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

04/01/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional service & technician !

Dave Seward

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/26/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars,garage door repair, Mike Grove was very friendly, courteous, and knew exactly what he was doing. It was a pleasure to have him around. I believe he should get a raise. Just kidding!!!! Or not.!!

Shirley Hernes

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/16/2021
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Greg was professional & completed the work in a timely manner.

Heather Corin

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/12/2020
5 stars

Apex, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

no service charge fee , explained what was wrong later , got details and price, good service.

John Barry


Response:

Thank you for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to working with you again.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Next Page >
Our Average Rating
5 stars

With 102,469 Reviews

View All USA Locations

Raleigh Locations:
Cary (919) 659-5394 278 Reviews
Chapel Hill (919) 675-2976 84 Reviews
Durham (919) 641-3854 153 Reviews
Holly Springs (919) 825-1458 86 Reviews
Pittsboro (919) 899-9706 13 Reviews
Raleigh (919) 323-8220 342 Reviews
Rocky Mount (252) 300-7019 4 Reviews

Precision Door Service of Raleigh

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Door Service of Raleigh

300 Dominion Dr Suite 201
Morrisville NC, 27560
We Fix Garage Doors Right Springy

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