Precision Garage Door of Raleigh
Has Received 197 Reviews in:
Cary
Average Rating: 4.89
Garage Door Opener Install
Cary, NC
We had our control panel replaced because it was old but then the installer suggested that our springs for the door opener were inadequate for the size of our door. He recommended replacing the springs for $1500. However our door springs were already replaced by Precision not long ago with heavy duty quality springs and work just fine. I feel he tried to sell us something we did not need and I have lost confidence in this company. I’m not sure I trust them with our business in the future. As far as we are concerned, the time to replace the springs is when our door won’t open. Then we will get them replaced.
Marge Wolfram
Response:
Hi, thank you for providing feedback about your experience. While we strive to provide 5 star service, we can assure you the technician wasn't trying to up sale you on new springs. We have reviewed your previous invoices to see if we in fact installed springs at your home, and we have not. The highest invoice of the three you've used our services for was $201.16. Per his inspection of the door he recommended new springs because your springs were the wrong size for your door and the torsion shaft was bending on one side which was causing the door to be off balance and off the ground. We will be happy to help with your springs in the future if you choose to have us come back out.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Opener Repair
Cary, NC
Precision was recommended by a friend. They responded promptly and courteously. Brandon was able to fix the problem right away. Had the new garage door motor and other miscellaneous parts installed and running in less than 90 minutes. Would recommend and use this company again.
Ginny Bastante
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Cary, NC
Richard did an excellent job providing me with options to address me issues and explaining the features of my new garage door opener.
Mark Sikora
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Cary, NC
Service was on time and the service man was very knowledgeable and helpful.
Robert Trepper
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Cary, NC
Oh, what a joy to meet and work with Andy. Prompt service had him here within two hours and we worked through everything that needed to be done on a temporary basis as we wait for our new door to come. AND our costs were well below competitors. Thank you Precision Door!
Tom Wright
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Cary, NC
Good job Thanks
Geoff Hannigan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Cary, NC
Precision Door repaired our broken garage door in less than 24 hours! The response & service was great. Tim McRae, our service technician was knowledgeable, efficient & friendly. We highly recommend Precision Door!
Polly Jo Green
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cary, NC
The technician was very understanding and professional. He explained the process and told me what he was doing. Corrected the problem right away.
John Hageman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cary, NC
Tim performed our annual tune-up service. Everything was inspected and checked, no issues were found. Tim was professional, curteous and efficient. Great job and highly recommend Tim as well as everyone else we have interacted with at the company.
MP
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Cary, NC
Andy did a good job efficiently and in a timely manner. Thanks
Joseph Cline
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Cary, NC
Trevor came out. He was awesome! Explained everything and did the work necessary to fix our garage door in a very fast time-frame. It was a Sunday so he had to drive a bit being on-call, but was still prompt. I loved the service I got. The material they use has different grades, so you have options. Clearly you do get what you pay for...so I went with a higher quality for less maintenance and longer lifespan. Thus there was some sticker shock. Nonetheless I couldn't be happier and was very pleased.
Arvin Bhatnagar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Cary, NC
It was easy to schedule an appointment. In fact, I was able to get an appointment the next morning which really was terrific. Jon arrived at the scheduled time and did an excellent job. He took the time to explain what the problem was and what needed to be done to resolve it. Upon completion of the repair, Jon ensured all was clean and back in working order. I would certainly recommend Precision to my friends and neighbors when they need a garage door repair.
Julie Camia
Service Provided:
Garage Door Opener Install
Product:
Opener
Install Garage Doors
Cary, NC
Precision did a wonderful job and the garage doo did great!
Tamara Bell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Cary, NC
Quick response to my request for a quote. Quote covered everything we needed to make a decision. We really liked the quality of the product. The new garage door was installed today. It is absolutely beautiful. If you want the best door contact Precision. Greg Brethour
Greg Brethour
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Cary, NC
Thank you Richard McCann for arriving at the exact time and your patience with me as I explained my concerns about my garage doors. You were very polite, professional, and knowledgeable. You did a great job in fixing my problem. Precision Door Company, I vote that this young man deserves a raise.
Ashley Olbrich
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Cary, NC
One of the springs on my overhead garage door snapped so I called Precision and was able to schedule an appointment for the following day. The technician, Greg arrived as scheduled and perfomed an analysis of my door. He gave me an estimate, which I accepted, and promptly began the repair. I have dealt with a lot of contractors "post covid" and was initially sceptible of the level of service that I would receive but after talking with Greg, I recognized immediately that he was a real Pro! He was very knowledgeable, courteous, and he did an outstanding job! My wife and I are very happy with his workmanship!
Quinton Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Cary, NC
Friendly and excellent service.
Reddy Vavilala
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Cary, NC
Top notch company! Precision Garage Service was super fast and responsive to repair our garage door. Andy was our technician, and he is top notch. Andy is very skilled, professional, and did an excellent job. Highly recommend, and especially recommend Andy who provided top notch service!
IL Willey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Cary, NC
John Lefevre took the time to explain options and was both professional and courteous. The scheduling people were efficient with no undue back and forth. The installers were prompt, professional, and efficient. It doesn't get much better than this!
Lee Douglas
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Cary, NC
Jaxon and Brian did a phenomenal job installing our replacement garage doors. The new doors are quiet and are much more efficient than our previous doors. Definitely worth the investment. The installation process was simple and painless. Jaxon and Brian were prompt, professional, and courteous and provided regular updates throughout the installation.
Kia Vernon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Cary, NC
Employees were outstanding in solving my problem. They were knowledgeable and informative in every way. Outstanding job.
Robert Lefebvre
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Cary, NC
Problem solved quickly and very knowledgeable. Trevor, was very courteous and professional - keep him around.
Nobukichi Oshiro
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Cary, NC
Great service very professional technician. Very efficient and extremely knowledgeable of product and installation. Would recommend this company to anyone interested in garage door repair or installation.
Roy Holloman
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Cary, NC
Got a new garage door installed. Called Precision Garage doors because of a previous experience (new opener). Quote was competitive, various elements were described clearly and we knew what we were getting. Installation was scheduled and completed during the earlier part of the time window estimate for the door. Technicians Jaxon and Brian arrived promptly and completed installation with no mess no fuss. Explained all features to satisfaction.
Vr Ramanan
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Cary, NC
If you are having a problem with your garage door, this is the company to call. I have used them twice now and am very pleased with their professionlism.
Geneva Lawson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Cary, NC
Came out speedy quick. Young man very nice and courteous.
Amy Forbes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Cary, NC
Garage door broken need a new one Scott was fantastic!! Courteous, gracious abs helpful! Looking forward to install !
Christine Sadowski
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Cary, NC
A neighbor recommended Precision Garage Door to me. Justin Potter did a superb job in rebuilding my garage door. Kudos on your professional and very competent staff.
Barbara Volin
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Cary, NC
Quick response to service call. Technician was professional, courteous, cleaned up after work finished.
Patricia Pandiscia
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Cary, NC
This is the second time we've used Precision Door Service. We will use them again when, or if needed. They are a very professional and super responsive company. We are also pleased with the quality of their work and reasonable prices.
C. Anderson
Service Provided:
Broken Garage Door Spring Repair
Product:
With 102,469 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Yeager
Precision Door Service of Raleigh
300 Dominion Dr Suite 201Morrisville NC, 27560