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Precision Garage Door of Chattanooga

Has Received 53 Reviews in:

Cleveland

Average Rating: 4.94


Precision Van

Garage Door Repair

07/07/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Broken and repaired on the same day. Excellent service and a great warranty.

Sandra Bater


Response:

Sandra Bater, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

07/06/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hay there I can't really select a star for your service. I have used your service more than once. The first time they replaced a broken spring. Your people came to my house fixed the problem every thing was great. Second time I needed a new opener the old one was just wore out. They did a better than I expected job. Everything worked great. They even removed the seal on the bottom of my door and put the one on that was supposed to be on it. After the first good rain that came to my house my garage was full of water from the seal leaking. No problem ,your people came out and put another seal on the concreate 170.$$?? plus a 45.$ service call .When it rains heavy and the wind blows from the south my garage still get's full of water... Called again.The next attempt to fix the seal you sent a young man out to fix the leak his caulking gun was broke, he opened the tube and spread this white stuff over the seal with his finger. Looks like a 3 year old did some painting Kid Art.Do I have to look at this every day when I come home and the seal still leaks. If you can't fix the seal that's O.K. don't charge me for something that worked and you fixed it but it doesn't work now.I will remove everything that you have fixed and put the old seal back on. Might not be the right seal but it worked. Thank you for your time and help. Roger Disney 1030 Keith valley rd Cleveland Tn 37323 Ph 423-339-8178 You know my e_mail adress

Roger Disney

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

06/24/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly service, quality work, reasonable cost.

Laura Record


Response:

Laura Record, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

06/15/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a GREAT company! The Technician Joe T was prompt and courteous. He explained what was wrong and even showed me. He also gave me several options to choose from - Good, Better, and Best I highly Recommend!!!

Mike S


Response:

Mike S, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

05/21/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician did a great job. I did think the nearly $400 job for the 5 minutes it took to replace it was a bit high.

Cherish Reid


Response:

Cherish Reid, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

04/18/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called a couple of other garage door companies before calling Precision, and they all had a waiting period of more than a week. Precision responded within a day or two. While replacing the entire garage door assembly other than the door itself was expensive in my mind, I have been extremely pleased with the quiet and smooth manner in which it operates. Then when I had difficulty programming both cars and the keypad simultaneously, Precision responded in two days again. (could have been sooner but I wasn't going to be home). Again, they called to let me know when the technician would arrive, corrected the problem (had to replace the keypad) and did not charge for the return trip. My technician Conner is very courteous and gets the job done.

Mark Gibson


Response:

Mark Gibson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/21/2017

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific job. Joe was very professional and knew exactly what was wrong. And had all parts on hand to repair. I would highly recommend you company. Thanks for a great job.

Tom Burgess


Response:

Tom Burgess, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

12/19/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for responding so quickly to our garage door emergency! You arrived within 2 hours of my call and had my door fixed in about an hour. I couldn't be more pleased. Thank you for such excellent service.

David and Kathleen Gamble


Response:

David and Kathleen Gamble, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/15/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. I called for help with the door. Job was done 2 hours later! This was during the holiday rush.

Peter Emerson


Response:

Peter Emerson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

08/12/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have a problem with my garage door still. It has been over two weeks since the guy was at my house to fix my garage door. He thought he solved the problem the first time he visited but a problem occurs if I try to open it from car remote it will not open. He came back the following week to switch car remotes with me. While he was there the garage door was opening. Although the same problem occurs again and the remote will not open the garage door. The guy Connor that has came to my house is sweet and tries real hard. I just don't have a garage door that opens using the remote still.

Roxy Trovato


Response:

Roxy - Thanks for your assessment of our recent service. We strive for 100% customer satisfaction. We appreciate your business and your patience while we solve this problem

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

07/13/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Door works like new. Replaced springs, bearings, brackets, cables, rollers and drums. Technician was very friendly and knowledgeable. Arrived right on time as well.

Martin Cooke


Response:

Martin Cooke, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

06/22/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a opener problem. Called on Tuesday had a new opener installed on Wednesday morning. It took all of 45 minutes. Differently a 5 star and a 5 star company. Thanks Conner perfect job.

Jimmy


Response:

Jimmy, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Conner and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

04/25/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous, affordable service! Would recommend!

Mary


Response:

Mary, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

01/21/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry resolved the problem quickly. Since we had recently moved into the home, I had a few questions about the condition and maintenance of the garage door and door opener. He addressed these in a knowledgeable and professional manner. Thanks again!

Derrick Marr


Response:

Derrick Marr, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jerry.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

01/11/2016

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Liked the overwhelming number of 5 star reviews and the availability of evening or weekend appointments if needed. The Tech was very knowledgeable, friendly and informative. Price for replacing the springs, cables and rollers with US made parts was reasonable for the work done and the speed of service. I would not hesitate to use the again or to refer a friend to them.

Janet Thomas


Response:

Janet Thomas, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/23/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your quick, efficient response to our problem today. We appreciate your repairman and service department! Thank you and have. Wonderful Christmas and New Year!

Gail Lemmert


Response:

Gail Lemmert, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

12/12/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and courteous response from your repair technician. Actually called after midnight and was pleasantly surprised to actually talk to a live person, they were very friendly and helpful and assured me that a technician would be in touch with me the next morning by 9:00 AM Jerry called before 9 and asked for some more details about my problem. He stated be would be at my house in about 25 minutes and he did not miss it by much. He evaluated our problem, explained our options and did not try to pressure us in any way as to how we would like the repair to go. Once we informed Jerry of our decision he proceeded to make the repairs and had them completed in a short time. He explained how to operate the new system and even programmed an auxiliary remote to the new system for us Very pleased with your company and your tech. Jerry. Will definitely use your company if we have any further problems and will recommend Precision to our friends fi they have garage door problems.

Kay Griggs


Response:

Kay Griggs, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

12/04/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Advertising that your company goes the extra mile to hire qualified and dependable people was a critical point to me. Also, reading reviews from previous customers was helpful. I was pleased to speak with a live customer rep along with my ability to change a previously scheduled appointment time. The confirming email from Precision, along with assigning a tech to my work request and his bio was welcomed. I received a call from Jerry Berry 30 minutes prior to his arrival alerting me he was in transit. Jerry was a no nonsense and confident tech that diagnosed the problem and made recommendations, along with taking time to explain the options. I will request Jerry for any future work.

Paul Ladouceur


Response:

Paul Ladouceur, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jerry and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

10/17/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgable and efficient technician.Sorry I did not use your services when I had my garage door installed.I would recommend a raise for the technician.

Don Dietrich


Response:

Don Dietrich, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jerry.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

08/25/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe was a expert found the problem and fixed it pronto. I am 100% Pleased

Charlie Rapier


Response:

Charlie Rapier, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/04/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service that Jerry and his helper done was excellent. The repair of the garage door and the installation of the new door opener recommended by Jerry after inspecting my old one that was on it's last leg. You deserve 5 stars. Thank you for your quick service Cecil Bail

Cecil Bail


Response:

Cecil Bail, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

07/03/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very courteous and even early for the appointment. They explained everything to make it simple to understand. They had the job finished in less th an hour!

Donna Rinker


Response:

Donna, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

07/01/2015

Cleveland, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I originally chose Precision because of the coupon. All of the people that I dealt with originally were very professional and helpful, but the one that really shined was Charles my installer. I had a new door put on and the old door was moved to my work shed. Charles was meticulous with the install on both doors. He was extremely knowledgeable, thorough, and patient with my many questions. I especially appreciate his promptness and his calling when he was on his way. Definitely a keeper!

Teresa Shea


Response:

Teresa, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Charles.

The Precision Team

Service Provided:

Install Garage Doors

Product:

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Our Average Rating

With 67121 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Signal Mountain (423) 954-0111 17 Reviews
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Soddy-Daisy (423) 380-8889 22 Reviews

Precision Door Service of Chattanooga

For this location's local site visit:

This location is owned and operated by:
Chuck Gatlin

Precision Door Service of Chattanooga

6234 Perimeter Dr., Suite C102
Chattanooga TN, 37421
We Fix Garage Doors Right Springy

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