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Precision Garage Door of Knoxville

Has Received 3 Reviews in:

Strawberry Plains

Average Rating: 3.67


Precision Van

Broken Garage Door Spring Repair

09/13/2019

Strawberry Plains, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ya know, I promptly called via google search. The lady answered very politely as I delivered the gravity of service necessary. This afternoon, I left early from work, for a scheduled appointment expecting a $50 service charge, but had NO IDEA fixing a broken torsion spring would cost me 500 bucks in parts, given the spring could be purchased for $75. I will not recommend Precision to anyone and hope this review serves as an opportunity going forward.

Jessey Phillips


Response:

Jessey – Thank you for taking the time to review our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We will look to this experience as a teaching opportunity for our team to improve our communication with our future customers. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/16/2018

Strawberry Plains, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did an outstanding job. He had everything completed in 90 minuets.

Thom Hanson


Response:

Thom Hanson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with James and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

03/23/2016

Strawberry Plains, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 STARS PLUS 5 My service member TOMMY went to great lengths to make my first experience with your company second to none. TOMMY explained every thing to me great and went the extra mile to make me happy!!!! I truly appreciate his knowledge and understanding. In my book people like TOMMY truly know what customer service is all about. Thanks for a great job. Joey

Joey Langston


Response:

Joey Langston, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tommy.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 69711 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.2%)

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Precision Door Service of Knoxville

For this location's local site visit:

This location is owned and operated by:
Chuck Gatlin

Precision Door Service of Knoxville

10525 Kingston Pike, Ste C
Knoxville TN, 37922
We Fix Garage Doors Right Springy

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