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Precision Garage Door of Knoxville

Has Received 79 Reviews in:

Loudon

Average Rating: 4.82


Precision Van

Garage Door Repair

08/12/2020

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and professional service.

Bruce Kilmer

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

07/16/2020

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledeable, and courteous. Discussed 2 options and did not pressure me. Fixed my broken springs and then lubricated door so it sounded so quiet. I would use Precision again and I highly recommend them

Jim Magnuson

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

07/07/2020

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh, the service tech, was very nice and professional.....good job!!!!

Carlos Brooks

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/13/2020

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service and a outstanding technician Chris B. Thank you

Henry Cullen

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/20/2020

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First rate service call. Josh showed up early, checked things out, found the issue, and replaced the necessary part. Josh was professional and personable. Would recommend without hesitation.

James Goyert

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

12/11/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your tech was very personable and resolved my overhead door(s) issues in a professional manner. Also tech arrived a head of the scheduled time frame.

Dan Conrad

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

10/10/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, efficient and extremely friendly

Mike Pfahl

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

09/17/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great and the openers work smoothly and quietly.

Nicolas Azelborn

Service Provided:

Garage Door Opener Install

Product:

Opener

Broken Garage Door Spring Repair

09/04/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response, service and professional installation. Alex did a fantastic job. Also- the customer service rep (Katie) who took the appointment request was super.

Jim Schoffstall

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

07/10/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great, explained everything...

Nancy Adamski

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

06/28/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe did a 5 star job. Very professional and very knowledgeable. Very happy with Joes work!

David Yeoman

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

06/22/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If I could give 0 stars, I would. Patrick (assigned technician) did everything he could to up-sell me to services I didn't need (replace rollers, springs, etc. @ $600 per door) that I couldn't trust him with the actual repair. He kept finding reasons and opportunities to make a simple job complicated and more expensive. I ended up paying for the Precision service call and a part but I finally ended up bringing in another company to fix the broken part. It took them less than an hour, including servicing both of my doors. DO NOT USE PRECISION!!!

Very Disgruntled Customer

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

06/10/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman was courteous and efficient

Bob Flaig

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/13/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our phone call was answered immediately and someone was at our house the next day to repair the door.

Jimmy Herron

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/09/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy customer Great service on time and good price. *****

Harold Mcardle

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

05/03/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was the worker that came on time and did a great job installing two key pads. Precision was timely, showed professionalism and used quality parts. He even tested out the balancing of the doors, rollers and the motors. I strongly recommend this company for a fair price, quality work and will use them again as time goes on.

Ed Weintraub

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

03/21/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Josh was great. Thank you

David Wooten

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

03/18/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very eficient worker and excellent response time

Greg Thornsberry

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/22/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Quick response!

Linda Manhart

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/16/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed with Patrick, your technician. He was professional, friendly, great work ethic and knew exactly what the problem was and he also found problems we didn't know the garage door had and repaired them as well. We are very happy with the work Patrick done and with your company. We will definitely recommend your company to other people.

Peggy Park

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/09/2019

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We give Josh, Precision's technician, a five-star rating. He arrived early at our appointment and called us first to let us know he was on his way. Josh was very professional, knowledgeable and personable. He worked hard on repairing our garage door and we are confident that it was a job well done. Our door was an extreme safety hazard and he showed us that the door could have broken off causing our car to be damaged or injury to ourselves. Josh explained everything that was repaired: * Our garage door is now quiet when opening or closing, and, * Meets all safety standards. You have an excellent technician with Josh. We would highly recommend him to our friends and family.

Don Peltz

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/26/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Promised time was kept. Mick explained all options and performed the installation well.

James Lee

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

12/16/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was our tech and he arrived promptly. He was very through in explaining. I would recommend Precision Door, very reliable, very professional, and the pricing was what I had expected. Definetly 5 stars

Kathleen Laub

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

11/27/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was my tech and he was awesome. Once Christmas is over I am having him back to switch out the other garage door and update the door parts! Prompt, courteous service. Very professional.

Barbara Moulton

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

11/12/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was knowledgeable and friendly. I was precision on internet and needless to say I was satisfied and look forward to my new garage door

Lorraine Parent

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

10/28/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am giving a 3star review to the schedulers. We had a problem at the Precision end with the people who make appointments. We had to call 3 times before the schedules finally realized we were in lockdown. I give JOSH a 5 STAR review !!!! He did a great job and was was helpful guiding us as to which door would be appropriate for us. You are very lucky to have such a great employee and person representing your company.

Bob Langdon


Response:

Bob – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate the kind words regarding our service technician, Josh. He's an asset to our team. We regret our scheduling errors and poor communication with you during the process of scheduling your call. We will look to your feedback as a teaching opportunity for our team. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/06/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCELLENT SERVICE. I CALLED ABOUT MY DOOR THAT WASN'T WORKING AND A SERVICE MAN, PATRICK WAS HERE WITHIN A COUPLE OF HOURS. HE QUICKLY SOLVED MY PROBLEM AND SHOW ME HOW TO FIX THIS TYPE OF THING IN TH FUTURE.

Anne Mcneer

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/07/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received quick service after a call to Precision. Josh and Nick were our techs. They were very courteous, reviewed everything and did an excellent job on our service needs. We highly recommend Precision for your garage door service needs.

Keith Elrod

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

07/20/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jon did an excellent job installing 2 replacement doors and 2 belt driven, WiFi enabled controllers. Professional and courteous service.

Kevin Hart

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

07/05/2018

Loudon, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time, professional and friendly. He made what appeared to be a complex repair easy. We are very pleased with your service and will recommend you to anyone needing Garage door repair in Tellico Village.

Martin Ondrus

Service Provided:

Broken Garage Door Spring Repair

Product:

Next Page >
Our Average Rating

With 69711 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.2%)

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Precision Door Service of Knoxville

For this location's local site visit:

This location is owned and operated by:
Chuck Gatlin

Precision Door Service of Knoxville

10525 Kingston Pike, Ste C
Knoxville TN, 37922
We Fix Garage Doors Right Springy

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