PRECISION GARAGE DOOR SERVICE OF MEMPHIS METRO

Came promptly within a day of my call and repaired my door.

Kathleen Bates

Steven treated my electric gate problem like it was his own.

Thomas Momberg

Very kind and polite service representative. Service was quick and did not take long to be completed. I was totally satisfied.

Wilbur Nowl

The two technicians provided on the two occasions, Roger and his partner, were friendly, informative, and professional. They discussed my options with me on both visits and performed the necessary repairs to my garage door and later my garage door opener. Before I called you, I asked friends about your services as well as checked with the BBB. The first visit fixed the problems with the door and though some other problems were mentioned as possibilities, I tried to see if part, if not all, of these problems might have been electrical in nature and not the unit. However, after checking with an electrician, the problem was seen to be with the 20+ year old garage door opener unit. This was replaced on the second visit including instruction on its functions plus the manuals, and all seems to be functioning well. I will recommend your services and the technicians who performed them to anyone who ask me in the future.

Alexander Allen

Professional and Excellent service! Highly recommend Precision Garage Door Service!

Michael Henderson

Have used Precision multiple times. Techs always know what they're doing, diagnose issue, and repair quickly.

Steve McKenzie

Overall excellent service excellent customer service, timely professional wouldn’t want to go anywhere else, but Precision when I need garage door service John, the technician was awesome!! For service and professionalism five stars goes to this service technician!!

Michael Bailey

Dennis the Technician was very courteous, knowledge and professional. Quickly diagnosed the issue and resolved in a shirt period of tme. A+ Service.

Darlene Moore

I love my new garage door from Precision. The guys that installed it were so nice, hard workers, and so helpful. They explained everything about my new door. They did a great job. If you need any help with your garage door, you should call Precision.

Iris Brewer

Precision is wonderful from start to finish. From booking the appointment to their communication via text and phone to an alert when the technician will be arriving with their photo and full bio to how efficient and knowledgeable the techs are. I This time Jason was my tech. Jason replaced the springs and cables and probably more within an hour. My garage door moves smoother and quieter than ever before!

Amy Powers

Excellent service!!!!! Their technicians are very courteous, professional and get the job done!!! Strongly recommend!!!

Frank Wilbourn

We have had a commercial gate with a number of repairs over the years. Precision Door was recommended by a vendor we frequent. We have not been disappointed with the service received by Jason from start to finish!

Meridan Property Management

Always Great service!

Iffie Campbell

You exceeded my expectations. Your quote was competitive but the reason why I decided on Precision Door was because of Matt your technician. He was friendly, knowledgeable and answered all of my questions. He sold me only what I needed and the installation was fast. My garage door works perfect now and is incredibly quiet. Thank you.

PR

Install and service was excellent.

Sherri Neal

Fast, efficient and very good work. I highly recommend

Steve White

Continued good service

Walt and Deb Wire

John was friendly professional and thorough. He ensured all 3 doors were running smoothly and walked me thru the programming process for the remotes.

Nicole Tucker

Mr. Payton was very kind and professional . He explained everything that needed to be done and finished in a reasonable amount of time . I was very pleased .

Velinda Millon

Impecable customer and technicians service.

Vonya Skriver

Great customer service. Professional quality work completed.

Alcy Garden Apartments

Mr. Kirby was very professional and answered all of my questions. Thank you Mr. Kirby.

Kathy Guy

Great service from everyone ! The service man (Payton) was very polite and did a great job!!!! I was very satisfied with the work that was performed and the warranty that took care of the parts and labor! Thanks, Wayne Cain

Wayne Cain

People were great.Chris,Jason ,John plus two others.

Jack Reynolds

excellent and professional and timely service!! Best door company in Memphis in my opinion!!

Chris Knott-Craig

Precision door is best!!! They got to me extremely fast and their technician was great!!! 100% would recommend them!

June Baber

Very good response from my calls. Great service!

Susan Wunderlich

John had an opportunity to come early to repair my garage door. It took him less than 5 minutes to solve and fix the problem. He was very professional and answered questions that concerned me

Arnita Butler

My husband and I are very disappointed in our most recent experience with Precision. Our garage door is broken. Broken beyond repair. It is a Precision door that was installed in 2021. Thankfully, our door did not malfunction and fall on either of our vehicles or our children. When we reached out to Precision, we were given an appointment that was later delayed due to the weather in Memphis (snow). However, during that wait time, we were able to get estimates from two other garage door companies. Both companies' technicians noted the difference in the appearance (wear and tear) of the garage door and the spring components. The springs are obviously older than the door-which means we were given a new door and it was attached to the ancient, out of date springs that we already had. On January 22, a technician (John Pugh) came to our residence and inspected the door. We were given the option of paying $200 to have the door removed or PAYING to have a new one installed. He noted that he did not work for Precision in 2021 at the time the garage door was installed, therefore he does not know why new springs were not installed too. After he left, my husband spoke with Ben White, a manager, who gave us the same options. He informed us that during Covid ( 2021, when our door was installed) Precision was short staffed, as well as short on supplies, so the decision was made to install the door without updating the springs. Now, we are suffering from the consequences of that decision-old, outdated springs that could not support a new door. This is unacceptable and we certainly expected a different outcome once we spoke with a technician and a manager. In 2021, we contacted Precision because they were HIGHLY recommended to us, unfortunately we will not be able to pass this recommendation to others. Based on this experience, I would rate them with 0 star.

Theoplias Benson

We appreciate you speaking with our Residential Manager, Ben White, and coming up with a resolution that works for you. Please let us know if you have any other concerns in the future.

The Precision Team

Our experience with your people was very pleasurable. They were courteous and professional are great representatives of your company of which you should be very proud.I will be more than happy to recommend your company to anyone.I trust that you and your employees will have a safe and blessed future. Thank you for your service. John

John King