Precision Garage Door of Nashville
Has Received 37 Reviews in:
Spring Hill
Average Rating: 4.73
Install Garage Doors
Spring Hill, TN
I set an appointment with the receptionist, describing in detail, the damage and asking if panels could be replaced or if the entire door needed to be replaced. The technician arrived on time and was very pleasant. Then he told me they were 22 weeks (6 months) out to being able to do the work. WHAT?!?? What a colossal waste of time. I asked why the receptionist didn't inform me of this on the phone. He replied, "they don't know. BS. If that is true, BAD business model. Next!
Steve Shank
Response:
Thank you for your review, Mr. Shank. Our Customer Service Department schedules appointments for multiple franchises across the country - all of which have different lead times for new doors. Due to the global pandemic, most all industries are struggling and the long lead times are out of our control, unfortunately. We're sorry that you feel this was a colossal waste of time - but we feel we must mention that this took place on a Sunday, and our tech didn't charge the service fee, as we determined your door was beyond repair.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Spring Hill, TN
Professional and Honest
Trey Post
Service Provided:
Garage Door Opener Repair
Product:
Springs
Broken Garage Door Spring Repair
Spring Hill, TN
Great fast efficient proffessional service .
Rodney Dean Manning Sr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Spring Hill, TN
Jason with Precision Garage Doors was Excellent ! He replaced the Spring ,Cables and the bottom door weather strip among other things. Professional, and Friendly Service !
John Neilsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
Too expensive.
Don Gordon
Response:
We appreciate you taking the time to write a review. While we are not the least expensive in town, we do review our prices to ensure we remain competitive for the quality of parts and service we provide. We are able to provide same day service to assist our customers when they are needed the most. We certainly regret that the cost of our professional service was more than you anticipated. If there's anything further that we can do for you please reach out. Thank you Management
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
It is good to deal with a professional company that follows through as stated in the schedule to perform the work. The agent who performed the work was courteous, friendly, efficient, effective and performed his duties well above our expectations. He understands the concept of "excellent customer service."
James Willis
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
Spring Hill, TN
Chris did an excellent job...
Norb Skalski
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Spring Hill, TN
Excellent
Eugene Thibeault
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Garage Door Repair
Spring Hill, TN
Josh was amazing & took excellent care of my mother! I appreciate the timely, kind, quality service!
Mary Heyes
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Spring Hill, TN
Arrived a few minutes before appointment window times given. Will and Lyle were courteous and professional. Options were given for repairs, pricing, and warranties. Differences in options were explained before I had to make a selection. I would recommend this company.
Eileen Meseke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Spring Hill, TN
Daniel did a great job of explaining what needed to be done and giving me various options to repair y garage door. The work was done quickly and professionally.
Jeff Olsberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Spring Hill, TN
Excellent courteous service. Would definitely recommend.
Ellen Farrell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Spring Hill, TN
Technician was great at his job ..and very kind. He explained everything thoroughly. I would definitely have him back again.
Ersnest Robertson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Spring Hill, TN
The service was overpriced! Very nice serviceman job done quick but we went to Home dept found the same part for just a few dollars and was very disappointed. I was told on the phone the charge was $65.00 to be deducted from the amount if we chose to have the job done not the truth.
Diana Cassetty
Response:
Diana – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate your candid feedback and regret any miscommunication which may have occurred. We realize there was a poor connection with our customer service representative at the time you made your appointment and apologize if we weren’t able to properly convey the cost of the service. We appreciate you bringing this to our attention and trust the resolution provided has been to your satisfaction. Thank you for your business. We look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Spring Hill, TN
wanted someone that focused on garage door repair vs. general handyman/contractor
George Sadd
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Spring Hill, TN
My daughter found this company over the internet. They were the first garage door company that we called. We need to fix our garage door and they made it happen. I was estimating it to be more than what we had to pay. The man that repaired our garage door was friendly, fast, and efficient.
Rose Fabro
Response:
Rose Fabro, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Spring Hill, TN
Lyle Rowen arrived at promised time, was professional and offered options for repair but was not pushy. Work was performed in a timely manner and explained.
Marion Holliday
Response:
Marion Holliday, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
Dillon was very professional i am glad we Chose Precision. When Dillon showed up he greeted himself with respect and pride for the company he works for. First impression always counts with me and he gave it well. He looked at everything and talk about the steps we could take and needed. Well with that being said we ended up replacing the opener and springs with a life time warranty on the motor. decent prices. Thank you Dillon for your professionalism and knowledge of your work..will ask for you again if we need Precision..
Jorge Maldonado
Response:
Jorge Maldonado, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Dillon.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Spring Hill, TN
Our garage door broke. I called the following morning first thing, and they came to fix the door the same day! Our technician, Lyle, was extremely nice, courteous, and respectful of our home. The service was excellent, and Lyle' s work was high quality; my husband said the door works better now than it ever has! I was very impressed. If we ever need work done on our garage door in the future, we will be calling Precision Doors again!
Jesi P.
Response:
Jesi P, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lyle and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Spring Hill, TN
Could I please get a receipt for the work done?
Sylvia Hafner
Response:
Sylvia Hafner, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. We will certainly send your receipt over to you right away.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
Efficient timely service. Professional young tech. Thank you
Joyce Judkins
Response:
Joyce Judkins, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
Troy was just great with the installation and all the information I needed to use the new system. Thanks again to Troy Thanks, Richard
Richard Torgersen
Response:
Richard Torgersen, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Troy.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Spring Hill, TN
Very good
Eung Kim
Response:
Eung Kim, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Spring Hill, TN
Thomas was awesome!! Very professional and worked hard and quickly. Quality job...turned our initial request around very fast. From the time we called, we had our garage door fixed within 2 1/2 hours. Very pleased.
Brian & amy Bradford
Response:
Brian & Amy Bradford, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
Excellent job and very thorough 5
Mark Graham
Response:
Mark Graham, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Spring Hill, TN
5 star rated. Very nice tech. Arrived as scheduled. Oiled all hinges, replaced black strip on bottom of garage door, and straightened left light on garage floor. I would definitely recommend you're company to anyone!
Jackie Freeman
Response:
Jackie Freeman, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Spring Hill, TN
Called Wednesday and Precision could have come out that day but was not a convenient time for me. Scheduled for Thursday morning. Jared the technician called and gave me his arrival time. He addressed the problem, fixed it, cleaned the door tracks and made sure the door and openers were operational before he left. He was courteous, knowledgeable and friendly. My door worked great after he fixed it. Great experience
Margaret Sterle
Response:
Margaret Sterle, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jared and his work.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Spring Hill, TN
Quick & efficient. The technician was knowledgeable & friendly.
Shea Newcomb
Response:
Shea Newcomb, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Spring Hill, TN
I was very pleased with your service and everything was explained with options for repair. The technician was very helpful and I give him a 5 star rating.
Dorothy Olson
Response:
Dorothy Olson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Spring Hill, TN
I chose precision merely by chance. A simple google search they came up. I called, got a very nice professional lady on the phone who promptly took my concerns and got me scheduled to have a workman come out to the house the very next day to diagnose the problem. They set an appointment time of 11-2. At 10:40am, before the appointment, the tech called to say he would be there in about 20 minutes. Todd showed up on time as promised. He diagnosed the problem, gave me 3 options to fix, repair, or replace the garage door opener. After I chose my option he promptly fixed the opener, cleaned up his work space and was done. Everything about this company is quick, easy and professional. Job well done. Highly recommend their service.
Angie C
Response:
Angie C, Thank you for your review of your experience with Precision. Our goal with every customer is 100% complete satisfaction. We are so pleased that you are completely satisfied. We appreciate your business and will look forward to serving you in the future.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
With 82980 Reviews
- 5 Star (95.3%)
- 4 Star (2.2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.2%)
For this location's local site visit:
This location is owned and operated by:
Dan Desantis
Precision Door Service of Nashville
7002 Westbelt Dr.Nashville TN, 37209
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