Precision Garage Door of Nashville
Has Received 88 Reviews in:
Murfreesboro
Average Rating: 4.80
Garage Door Repair
Murfreesboro, TN
Excellent service performed by your Service Tech , Lyle. He was very courteous and worked to make the necessary adjustments on the door to eliminate unnecessary noise. He did a good job explaining to me what he was doing and why.
Gary Young
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Murfreesboro, TN
The technician was courteous, very helpful and solved my problem quickly. I've used Precision Doors before and was very satisfied both times. Thank you for your timely response. Frances Holt
Frances Holt
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Murfreesboro, TN
There service is awesome & the products are great. Everything went just as they promised. Was a very pleasant experience, love my door.
Linda Daniels
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Repair
Murfreesboro, TN
After the tech arrived he was checking the door out and arrived that it needed a new opener and rail. The door would go up but not down.When i moved the base wall opener i pushed the lock on it not knowing what it would lock. Apparently it locked the door from going down.The tech was very nice but seemed not sure of what he was doing.After telling me it would cost 600 or seven hundred dollars i said no way. When the tech un plug the unit it must have reset and is working great now. I would think that the tech needs more training and should have known to check the switch to see if it had been locked
Danny Edmondson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Murfreesboro, TN
Very nice and efficient
Nancy Yarbrough
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Murfreesboro, TN
Christopher was very helpful and pleasant to work with.
Craig Offutt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Murfreesboro, TN
Great job! Very quick and courteous!
Ann Trout
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Murfreesboro, TN
Came at appointed time. Courteous. Fixed the problem with a $65 service call. Definitely satisfied.
Sharon Blumenfeld
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Murfreesboro, TN
Prompt and friendly service.
Joshua Wade
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Murfreesboro, TN
Service work performed on 3-29-19. Technician did not get lift cable rewound properly on right side of door causing it to become loose and entangled. Cable being restricted caused the door to come off the track and resulted in significant damage to door. Will have to be replaced but I'll be very reluctant to ever use Precision Door again for this replacement or future service work.
ken bearden
Response:
Ken – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we missed our mark. Our Production Manager has since tried to reach out on more than one occasion to find a resolution, but we have not received a call back. We’d still appreciate the opportunity to continue the conversation. Please return his phone call on the number he left. Thank you in advance for your time. We hope to hear from you soon.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Murfreesboro, TN
Customer service was outstanding. My tech showed up 30 minutes early and was extremely nice and professional. After about 5 minutes it was determined the circuit board was burned out and needed a new opener. Unfortunately, the prices to replace a single, single car garage door was extremely high. Currently, I can order a garage door opener and have Home Depot install for a total of about $340.00. Precision was more than double that. They did not charge me for the service. I really wish their prices were a little lower, I would have paid them to replace the opener. Overall, I do recommend them.
Brian Emigh
Response:
Brian – Thank you for taking the time to review our recent estimate in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find added value in the cost of our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We may not be the least expensive in town, however we do continually monitor our prices to ensure we’re remaining competitive for the level of parts and services we are providing. Although we weren’t able to earn your business, we appreciate the opportunity you’ve provided us and hope you may consider us again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Murfreesboro, TN
Arrived on time, easy no issues, knowledgeable and was done quickly. I would recommend them and use their services again.
Rebecca Hollingsworth
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Murfreesboro, TN
Victor explained all the details of what needed to be done and what happened to my old opener to make the belt break
Cheryl
Response:
Cheryl It is great to hear victor was able to educate you on the opener so you could make an informed decision on the repair. Also we appreciate you taking the time out of your busy schedule to post a review.Thank you for choosing Precision and have a great day!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Murfreesboro, TN
Service performed to our satisfaction. Very prompt in answering the call for service. Was able to refer to previous service call for information.
Odie Lawrence
Response:
Odie Thank you and I am glad we were able to reach you and repair your door in a timely fashion. Thank you for taking the time to post a review. Our customers feedback continues to make us better each day. Thank you for choosing Precision and have a great day.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Murfreesboro, TN
There was no follow up on price to fix, like I was told there would be. I even called the representative to follow up, left a message and never got a call back. I will never use this company or give a referral.
Kyle Ochsie
Response:
Kyle - Thank you for reviewing our recent visit to your garage. We regret our poor communication and follow up with you. We will use this as a teaching opportunity with our team so that we serve our clients better in the future. We appreciate the opportunity and would be glad to serve you in the future if needed.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Repair
Murfreesboro, TN
Fast service and got the job done. Jeremy is an excellent technician. Will recommend and use again if ever needed.
Josh Shew
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Murfreesboro, TN
John was our repairman, very professional, courteous, and knowledgeable. finished in a timely matter. would recommend them.
Jd Zahradnik
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Murfreesboro, TN
Excellent job done.
Bruce Pinkerton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Murfreesboro, TN
Didn’t use the website except to get phone number
Donna Reid
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Murfreesboro, TN
Tech did a great job repairing my door, fast and efficient!
Danny Hayes
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Murfreesboro, TN
Called late evening end repair done next day. Great service and done by nice young man. 5 stars for sure. E
Judy Nixon
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Murfreesboro, TN
A1 service, A1 technician, A1 company! Thank you for putting your customers 1st and hiring the best! Lyle was very polite and knowledgeable of his job! We are well pleased!!
Robert Brown
Response:
Robert Brown, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Lyle.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Murfreesboro, TN
Our New garage door looks beautiful and it is very quiet! Mike helped us pick the color and we are glad we went with his suggestion. We experienced a couple of hick ups in the ordering / installation timing but, thanks to Sean everything was resolved to our complete satisfaction! Brandon was our installer today and I have to openly say, his “Excellent” ratings from other customers that I read are well deserved!!! Brandon was on time, very friendly yet professional at the same time. His work was as excellent. Thanks Precision Garage Doors, Sean,Brandon and Mike. I will definitely recommend Precision Garage Doors and Brandon as your install technician.
Murfreesboro Joe!
Response:
Joe, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brandon and his work.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Murfreesboro, TN
Did a great Job- Wife loves how quiet this one is- Recommend!!
Charlie Harrison
Response:
Charlie Harrison, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Murfreesboro, TN
Great, fast work and very knowledgeable. Thomas was a true professional and I would recommend him and Precison to anybody.
Zeph Isom
Response:
Zeph Isom, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Murfreesboro, TN
Great company and technician. Very pleased and would highly recommend.
Lea Wiggins
Response:
Lea Wiggins, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Murfreesboro, TN
Justin sawyer arrived on time and found the problem. I was not ready to have the repair completed at this time , however I would recommend their service again. They took my call and the service man was here within 2 hours. Thanks Precision
Harry
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Murfreesboro, TN
Wonderful work. Very efficient customer service.
Kathy Kile
Response:
Kathy Kile, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Murfreesboro, TN
Justin came out very quickly after I called. He was friendly and fixed the problem on my fairly new garage door, explaining what needed to be done. All the technicians Precision have have been very reliable. I would recommend your company to anyone.
Angela Bell
Response:
Angela Bell, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Justin and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Opener
Broken Garage Door Spring Repair
Murfreesboro, TN
I called Precision because one of the springs on my garage door broke and the door would not open. When the tech showed up, he found that most of the little "wheels" needed to be replaced. I was good with all of that. Then he told me about a service they offer, where they actually overhaul the garage door opening system which included fixing the spring, wheels and several other things - including a transferable Lifetime Warranty. I thought this was a good deal for a the extra cost, especially since it was transferable. In fact, the tech told me specifically that if we sold the home that it was transferable to the next owner. To me that was a great feature. However, when I received my receipt by email after the work was completed, it contained verbiage about the warranty. It stated very clearly that it was not transferable. When I called the Precision office, I was told that the "office" could override it and allow it to be transferable, but they would have to do an inspection on the system and the new owner would have to pay a $150 transfer fee. Really - the tech did not provide these very important details in the sales pitch. Shame on me for not asking to see a copy of the warranty paperwork first. However, it feels like Precision (or at least this tech) wasn't exactly upfront on the details of the warranty. If there are conditions of the transfer, those should be communicated completely and properly on the front end. While the service was quick and I'm assuming good (at this point) - this issue with the warranty really has left a black cloud over my experience with Precision. The warranty is only as good as what is written within the terms of the warranty (legally) ...and in this case, it states very clearly that it is not transferable. I'm giving 3 stars for the quick response to my springs and for the work performed. I am NOT giving it 5 stars due to what I believe was a failure to disclose key decision making information to me at the time of the warranty purchase decision.
John Mckinney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 54147 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Dan Desantis
Precision Door Service of Nashville
7002 Westbelt Dr.Nashville TN, 37209
Request an Appointment
