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PRECISION GARAGE DOOR SERVICE OF NASHVILLE

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Precision Garage Door of Nashville

Has Received 51 Reviews in:

Smyrna

Average Rating: 4.78

5 stars

Precision Van

Broken Garage Door Spring Repair

01/10/2024
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and reliable. Friendly tech.

Letty Casaul

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

01/05/2024
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service from our Tech - Preston Wadell. We thought the cables broke but it turned out to be the spring. It apparently broke in half. We also found out the door only had 1 spring when it should have had 2. Preston fixed everything and replaced one spring and added another. The door is so quiet now. Thank you Preston and Precision Door. Simply wonderful.

Debbie Vanderpool

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/20/2023
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super happy with this company and the tech(Tony S.) who came to help with garage door. Quick service and good rates.

R. Dillard

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/19/2023
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and fast service by Kendrick.

John Demeester

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

06/04/2023
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tony was very knowledgeable and efficient at what he does! We called with an issue and within an hour, on Sunday, Tony came out to my house and resolved our issue. It didn’t take him long at all and we are VERY satisfied. His customer service and skill are top notch and we will be asking for Tony and this business going forward. Thoroughly impressed and satisfied!

Mitchell Carnahan

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

05/15/2023
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was awesome!! Would highly recommend.

Caroline Terry

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

07/26/2022
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As with my previous service years ago, the service I received was stellar. Jay was my technician, and was very professional. I appreciate the fact that he didn't push any particular service on me. He did offer me three options to choose from, and left it completely up to me. I ended up getting a complete overhaul since the garage door is 18 years old. Jay showed me all of the old parts, and why they were bad. Several of these were quite obvious. He did a fabulous job, and I wouldn't hesitate to request him again. Thanks to Jay, and Precision Garage Door getting my door operating the way it should...and even better that it was originally.

Eddie Pirtle

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/19/2022
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the only company I have used for the past 16 years,and the only company I will use for all of my garage door repairs or replacements. They are in the garage door business no other business lines. They show up when they tell you they will. Their Technicians are very knowledgeable, have the requisite experience to complete any task in a reasonable time. They are always safe, and I have always been satisfied with the results. Jason Steele replaced my garage door opener…this is the quietest garage door opener I have ever had. My old one installed when our house was built felt like an earthquake every time it would open or close. Thank you Precision Door!

Roy Rossignol

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

01/29/2022
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason Steele is a fantastic technician. He filled in for another tech at the last minute, showed up on a very cold Saturday morning and did an excellent job of writing up an invoice and communicating everything that needed to be done. He is an outstanding representative of your company

Deborah Waller

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

12/20/2021
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh came out and took care of our broken garage door spring. He was friendly and efficient! Great service and no issues whatsoever.

Tad Parker

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

10/29/2021
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and prompt service! Jason, the tech, was very professional, understanding and helpful. These things are rarely found in businesses these days. I highly recommend Precision for your garage door needs.

Joseph Bragg

Service Provided:

Garage Door Opener Install

Product:

Opener

Broken Garage Door Spring Repair

07/05/2021
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nowadays it is not often that I am truly impressed with customer service/product installation/professionalism/and attention to detail. Jonathan Lane was the tech who fixed my garage door and I can say that he did an incredible job. This company is the real deal....I have read all the reviews and time after time customers are writing glowing reviews. It's true. Jonathan took his time and did the job right, kept me informed on what needed to be done, showed me the parts needing replacement and was courteous and cheerful to talk to. If I could give 10 stars I would.

Tom Bante

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/06/2021
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Weekend service can be a rarity in the service industry, but Precision was able to send a man over on Sunday to fix my door and opener problem. William was prompt, courteous, and a pleasure to deal with as he laid out the different options for my choice. The work was done swiftly, perfectly and he was off on another repair job! I will recommend Precision and definitely recommend William as being truly representative of the company! Thank you all!

Bill Rawlings

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

06/09/2020
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was flawless. I called and within minutes had a time set up. They notified me by e mail and text of appointment and covid requirements for me and their technician. I requested a call prior to arrival. I got it. Repaired 2 doors with new springs, bearings etc (overhaul) in about 2- 2 1/2 hours. Technician was courteous, professional, and pleasant. I highly recommend them.

Jim Firkus

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/24/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and extremely nice. Great price for coming out on a Sunday. Thank you.

Russell Yost

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Install Garage Doors

10/24/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the initial sales contact through installation, it was a pleasure to do business with Precision Door. Everyone with the company is personable and professional. I can’t recommend highly enough. Thanks for a great job!

Conrad Voshen

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

10/12/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done quick and a very professional matter. Ethan Todd (service man) very polite and a gentleman and very experienced in his work. He did a great job.

Richard Hodges

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

09/14/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repaired with new springs, bearings and drum. I had used them 8 years ago when I first moved into the house and the door was broken. I received excellent service then so in my opinion they were the only ones to call. I highly recommend them.

Sheila Jennings

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

09/04/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

work was fine and on time . only thing I did not get a receipt for my record

Ron Coleman

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Doors

Garage Door Repair

09/03/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful Service, professional Technician, Right on time and the Technician remained in contact, and I would highly recommend this company.

Steven Walker

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

07/03/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your employee was fabulous he is so kind and knows what he is doing. Even the girl on the phone for the appointment was great!

Debby Faught

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/24/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech said he would order the part to repair our door and someone would get with us to repair it.

Beverly Murray

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/15/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You advertised 24 hour service, I did not get that.

Charles Guy

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/15/2019
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repaired bottom panel of garage door. Kept me informed as to when to expect repairs to be completed. Arrived at the appointed time, repairs made quickly, very professional behavior. I will always call Precision Doors for any repairs or new product needed in the future and recommend their services to family and friends.

Margie Yearwood

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

11/19/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hugh 5 stars. Accommodated my schedule, arrived at time requested. Installer very professional, great job of installing doors and ensuring everything was working and that I understood all aspects of remote controllers. I highly recommend Precision Doors.

Margie Yearwood

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

10/18/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m extremely happy and satisfied with the repair that Jeremy did on my garage. He did an excellent job, and he was very detailed and thorough with his work. I would highly recommend him to new customers.

James Huynh

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

07/25/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our old door opener malfunctioned and I placed a call. I had used Precision at our previous residence and they did an excellent job. I called early in the morning, and they were on site by noon. Brandon and Jeremy presented multiple options regarding our situation. They replaced our opener, repaired the door, and we're back in business. Both technicians provided excellent service in all areas.

Van Baggett

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

07/11/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John came to our home today to fix our garage door. He immediately found the problem. He fixed it in no time. Great job John. It was a pleasure meeting you.

Marie Tilley

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

06/23/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Braden was knowledgeable and courteous. I will definitely recommend Precision to anyone who needs Garage door service.

Wayne Ardizzone

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

03/20/2018
5 stars

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is one company to stay away from. I called the number on the web site and got a customer service rep. They told me they could come out the very same day for service. I was delighted and asked how much the replacement of my broken spring would cost. The man on the phone told me it would be a $65 trip change plus $109 for the spring. I asked if they had any discounts and the man said yes, we will waive the $65 dollar trip charge. I scheduled the visit. They showed up during the window given and took a look at the door. The repair person said both springs, the barrings, pullies and all wheels on the door needed to be replaced. He said if we did not replace them it the door fall on our cars without notice. My wife asked for an estimate and he stated it would be over $950 dollars to make the required repairs. My wife told him the entire door installed cost less then that 9 years ago. He told her they use "superior" parts but would only warranty it for 90 days. He did offer another option for well over $1000 that offers a longer warranty. Needless to say, we told them to leave without making the repair. What a bait and switch! I called the company that installed the door 9 years ago and they came right out and made the repair with heavy duty springs. He stated that he hears this same report from others about Precision when he comes out to make the repair. He could have rebuilt the entire door under $400 and gave us a one year warranty, but the only thing that needed done was to replace the springs $179.95. The wheels, pullies and wheels on the door were fine and did not need replaced, in fact they were in great condition. After Superior Door made the repairs, I called Precision customer service to ask what happened to $109.00 for the repair. They stated they could not explain it and that they would pass the message to the head of customer service to address my question. The next day they called my wife and said he was not sure where the disconnect was and it must be a problem with the customer service center. He did not offer an apology for the companies error. At the end of the day, I believe this is exactly how they do business and he knew it. So, when they say $109.00, believe me it will be over $950, this is their standard repair. Beware of this business and select another company that does an honest business.

David & Dawn Pemberton


Response:

David and Dawn – Thank you for reviewing our recent visit to your garage. I regret that we weren’t allowed to make the repair that was agreed upon when we spoke on the phone. We strive to uphold the highest standard regarding our truth in advertising. When I hear concerns that you raised, they are out of character so I investigate them fully. You are absolutely correct when you indicated that we offered you the free service call as well as a second discount to assist in reaching your budget. When you asked about our spring pricing, we shared that our prices start at $109 and go up from there. Spring pricing is dependent on the size of the spring. We hate that you only heard $109 and didn’t hear the remainder. I feel that second disconnect was that you didn’t want to replace both springs in the set. Our industry’s leading safety advocate strongly recommends that all springs on a door be replaced at the same time. We do not allow our technicians to put themselves or you, the homeowner, in an irresponsible position by only replacing one spring. We also seem to have a misunderstanding when you inquired if we price match lowest prices. We were very honest when we shared that we don’t because of the higher cycle parts that we install but you invites us to your home anyway. While we understand that high quality parts was not your greatest priority, high quality is paramount in the parts we install. Regarding the estimated repairs, we put everything in writing and we also offer options. We provided an estimate to repair the springs and the worn bearings for $387. I do not have any quote where any price was offered at $950 or upwards of $1000. You are certainly correct again when you said that most doors would have cost less than that for the entire door. When you spoke to our GM, Sean, he cleared up the $109 misconception. We do not perform bait and switch schemes. We would cordially invite you to browse through our thousands of 5 star reviews that share an overwhelmingly positive level of experiences with our team of professionals. In closing, we’d welcome further conversation and would even gladly listen to the recorded conversations together if it would help clarify this opportunity. We appreciate the opportunity to serve your family and would certainly consider serving you in the future if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

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Our Average Rating
5 stars

With 102,469 Reviews

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Nashville Locations:
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Davidson County (615) 285-9903 452 Reviews
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Wilson County (615) 866-0192 108 Reviews

Precision Door Service of Nashville

For this location's local site visit:

This location is owned and operated by:
Dan Desantis

Precision Door Service of Nashville

7002 Westbelt Dr.
Nashville TN, 37209
We Fix Garage Doors Right Springy

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