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Precision Garage Door of Nashville

Has Received 37 Reviews in:

Smyrna

Average Rating: 4.70


Precision Van

Garage Door Opener Repair

04/12/2016

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Todd Noel was the Precision Serviceman who came to repair my garage door opener which had become somewhat unpredictable. He totally fixed the problem--due to the nature of my repair, in my own case the repair was at no cost to me. The entire experience was a 5 star!! I couldn't be happier!! Jack Galloway, Smyrna, Tennessee.

Jack Galloway


Response:

Jack Galloway, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

03/08/2016

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Star Rating:5 My husband and I were very impressed with the technician , Mr. Todd Noel. He came out to our home about 9 p.m. within 30 minutes of us calling reporting our broken garage door. Upon his arrival, he was extremely courteous, professional, and knowledgeable . It took him about 1.5 to 2 hours to complete the job. We will definitely use your company again and recommend your company to our friends, family and neighbors. Thanks for a job well done!

Sandra and Eugene Maxey


Response:

Sandra and Eugene Maxey, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/22/2016

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great and timely service. My garage door was fixed by a knowledgeable and capable serviceman. Would recommend Precision to my friends and neighbors.

Holly Williams


Response:

Holly Williams, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

01/20/2016

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The reason for my call was due to my garage door wouldn't always close. It was a problem and having to close it manually from time to time was just an issue that I got tired of. With the cold weather which can include snow & ice, I just wanted to make sure that I could park in my garage. Having not to clean & defrost a car on a bad weather morning is a plus! I called Precision as they are a well know Company, and they were able to come to my house the same day and take care of it for me. Their service was professional and it didn't take no more than 1 hour. The guy that came to my house was very nice, explained everything wrong, requested some services that would help maintain the function of my door. He had all the necessary parts with him to fix the problem which ended up, I needed new sensors as mine were old and bad and with the suggestion of new rollers, I also purchased those. I would call Precision again for any future issues or maintenance that was needed for my door. To end my comment, I would like to also mention that the cost of my repairs were very reasonable.

Susan Boguskie


Response:

Susan Boguskie, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

10/20/2015

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked online for a resource for garage door repair. Great first impression, no pressure on sales. We ordered a new replacement door and garage opener which will take 3 to 5 weeks for delivery. That was the only disappointment so far.

Russell Yost


Response:

Russell Yost, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

09/30/2015

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First I will say if my review was 100% about the technician that arrived, Todd, I would give 5 stars. He was absolutely amazing with a focus on customer service. For my overall experience I am less than enthused. When I scheduled my appointment I made sure to clarify everything and requested a ballpark figure. I was told that the spring to repair would be up to $178.00 to replace depending on spring but that was the most expensive. I was given a $65.00 cost for the service technician to arrive. Even though I told them it was a double garage door I was never told that it would require two springs not the replacement of 1 even though for the last 12 years it has only required 1. Two springs is simply the policy of precision. So to my surprise when I was told it would be $500.00 to repair a broken spring I was less than excited. Of course since the technician was already there and it could be fixed we paid the extra money but it felt like a bait and switch to get a technician to our house knowing that you need it fixed. Again everything worked out and its now fixed but I would not recommend Precision if this is the business practice employed.

Rick Devey


Response:

Rick Devey, Thank you for your feedback. At Precision Door Service we provide our customers with permanent repairs to the garage door and garage door opener. Sometimes this means addressing what caused the part to fail instead of just replacing it. These repairs will cost more but we feel that repairing the entire door will provide our customers with many years of worry free garage door usage. We will review this invoice with our technician and learn how we can better serve our customers. Thank you again for your feedback.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

07/17/2015

Smyrna, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not recomend Precision with any higher regards. The tech was there when he was supposed to be, early actually. It was as hot a day as there has been this year and he was moving as fast as if it were cool and 60 outside. Great personality, didn't mind answering the questions I had. Didn't try to pressure sale anything, just recomended what could be done. As long as I am in the area I will use Precision for anything I may need.

Mark Wallace


Response:

Mark, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

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Our Average Rating

With 65732 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

Nashville Locations:
Cheatham County (615) 228-1202 32 Reviews
Davidson County (615) 285-9903 344 Reviews
Dickson County (615) 348-8707 20 Reviews
Maury County (931) 259-4598 54 Reviews
Rutherford County (615) 656-5160 170 Reviews
Sumner County (615) 410-9600 102 Reviews
Williamson County (615) 768-9900 199 Reviews
Wilson County (615) 866-0192 76 Reviews

Precision Door Service of Nashville

For this location's local site visit:

This location is owned and operated by:
Dan Desantis

Precision Door Service of Nashville

7002 Westbelt Dr.
Nashville TN, 37209
We Fix Garage Doors Right Springy

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