Precision Garage Door of Northern Virginia
Has Received 30 Reviews in:
Alexandria
Average Rating: 4.90
Broken Garage Door Spring Repair
Alexandria, VA
Had a spring break on Friday. Was able to get an appointment for Monday. Took less than 90 minutes to evaluate the problem, offer three options and complete the job. Thanks.
Robert Dixon
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Alexandria, VA
Matt was quite knowledgeable, courteous, and patient who answered all my questions! He was also very friendly… it was real a pleasure! Precision Door should be proud to have an employee like Matt. My expectations were exceeded!! Regards, Ken Thomas
Ken Thomas
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
Service was great mech.knew what to do. Couldn’t be more pleased.
Michael Balson
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
The service was outstanding. The service person Layne was cordial, professional and explained the whole process of replacing the motor and the rollers in a simple way. We were quite impressed with and would strongly recommend to anyone needing garage door repair
Lalita Seshadri
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Alexandria, VA
I’m very happy with our experience with Precision Doors. The staff is polite, professional, and knowledgeable. We love our new garage doors!
Elsa Endicott
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Alexandria, VA
Great service and competent technician; however, the issue was not resolved as the sunlight, despite relocating sensors still adversely affects the operation of the door during certain hours of the day (10AM-2PM).
James Rives
Response:
Hello Mr. Rives- Thank you for bringing this to our attention. After speaking with you, I'm confident that technician Stone will be able to assist you in resolving the issue and we'll have your garage door back working properly and safely. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
Good service, recommend them highly.
Essam Tellawi
Response:
Hello Mr. Tellawi- Thank you for being a loyal Precision customer over the years. We certainly appreciate you taking the time to share your review and recommendation. Happy to know that you're pleased with the service Cameron provided. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
We were drawn to the fact that Precision is owned & operated by Veterans. Not only because we want to give back for their service to us all, but also we felt that Vets are quality conscious. As for the service, it was wonderful! Kevin, was knowledgeable and patient with questions asked. He finished the job with care and dispatch. Also, the customer service by Suzanne was terrific.
The Jeromes
Response:
Hello Mr. and Mrs. Jerome- We certainly appreciate the 5-star review and kind words! Precision Garage Door Northern Virginia is veteran owned and operated, and the owner thanks you for your business and support. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
Excellent. Five star. Mac, the technician, was fantastic, professional, very knowledgeable. Will use this company for future needs. Will also recommend to friends. Thank you.
Maureen
Response:
Hello Ms. Maureen - Thank you so much for reaching out and now, taking the time to share your review. We're so pleased to know you are happy with your Precision experience and Max's service. We appreciate the opportunity and value your feedback. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Alexandria, VA
Precision Garage Door did an outstanding job installing a new operator and overhauling the mechanical lift system in my garage. The price quoted for the job was fair. Their installer was very professional and arrived on time. I highly recommend Precision Garage Door for your garage door needs.
Juan Lopez
Response:
Hello Mr. Lopez- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Thank you for the recommendation! -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Alexandria, VA
Was a great experience - I liked having three options to fit my budget.
Kathy Off
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Repair
Alexandria, VA
Excellent analysis and service!
David
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Alexandria, VA
We had a good and quick response from Precision employees. Also, we had a great service and fast. Thank you very much.
Lionel Maza
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Alexandria, VA
Thank you to Patrick. He did an outstanding job. He went above and beyond his normal duties.
Ron Sequeira
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Alexandria, VA
Corey was fantastic!
David Giachetti
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Alexandria, VA
Very knowledgeable technician who took the time to explain everything about my garage doors. I just bought the home and both large garage doors needed work. Both mechanical and electrical work needed to be completed. He gave me a variety of options and I was able to choose one within my budget. Very professional installation. Will use again.
Elliott Simon
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Alexandria, VA
An excellent job and timely made. You have earned both the firm's Name and high reviews of your customers.
George Sawyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Alexandria, VA
Was told the $85.00 fee to come out would be credited to the bill if we used their service only to find out that is not true. Does not make me happy. Won't use them again.
Jessica Jackson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Alexandria, VA
Highly recommended. My new garage door looks great, it cost less, even with labor, than I was expecting (by a good 500 - 700 dollars), all the technicians were very professional, I knew who to expect and when, I was able to do everything on weekends, basically, in my almost two years of owning a house, this is the best experience I've had. I cannot recommend this company highly enough.
Leslee Friedman
Response:
Leslee Friedman, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Alexandria, VA
I received excellent response time by a qualified technician. He was friendly and called half hour before arriving. He explained all my oppositions with explanations. I would recommend Precision with no reservations
Jim Jacobs
Response:
Jim Jacobs, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Alexandria, VA
Very good service and very personable technician. I needed new springs, cables and door opener. They did a great job and thus far is working great.
Calvin Boothe
Response:
Calvin Boothe, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Springs
Garage Door Repair
Alexandria, VA
Nice Technician and good work performed
Patrica Vanhaste
Response:
Patrica Vanhaste, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Alexandria, VA
Called around 5ish today and someone came that same evening to repair my garage door...that is customer service! Paul was polite and explained what needed to be done, and set right to work. As experienced before, Precision Garage is a great company...I would highly recommend them.
Pat Mcclaughry
Response:
Pat Mcclaughry, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Alexandria, VA
Patrick was amazingly polite and eager to help. Very happy with the service!
Heather Budich
Response:
Heather Budich, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Patrick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
Kevin has serviced my garage door for more then 5 years. He has always been on time, professional and answered plus repaired any problems I had. Please always send the same tech to my house.
Roberta Staples
Response:
Roberta Staples, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kevin.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Alexandria, VA
Garage door problem was diagnosed and service was performed in a timely manner to remedy the problem. Patrick explained the problem beforehand so I knew exactly what was going to be done.
Joseph Conti
Response:
Joseph Conti, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Alexandria, VA
Out of the blue while lowering the garage door there was a loud bang. Since the opener would not raise the door again, I went through the house and checked the inside of the garage door and found that the spring had broken. I called Precision and was able to get a service appointment for an hour later the same day. Patrick called before arrival to let me know he was on the way. When he arrived he inspected the door and all the hardware and gave me three options for repair. He was very polite and knowledgeable and proceeded to take care of the situation after I decided on option two. Approximately 3 hours after my door failure occurred, Patrick had finished the job, cleaned up any debris, and was on his way to his next appointment. I will definitely call Precision again when needed and will have them inspect my door annually. Thank you Precision for your great service and for sending your great technician Patrick.
Michael BonDurant
Response:
Michael BonDurant, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Alexandria, VA
Called for a repair and Precision sent a technician out within a matter of hours. He called 30 minutes ahead of the scheduled time to let me know he was on his way. Diagnosed the problem, advised me of my options and gave me a firm repair price on the spot. No pressure. Friendly, knowledgeable and courteous. Repair was completed in less than 30 minutes. I had called because the spring mechanism on the second garage door had broken some months ago and I had the same positive experience. Both doors are working very nicely now.
Tom R.
Response:
Tom R., we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Alexandria, VA
Great job and great service. In and out in 30 minutes. Fixed a broken torsion spring and safety cables. The crew was cordial, knowledgeable, and very professional. five+ stars.
Ben Todd
Response:
Ben Todd, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Alexandria, VA
Kevin was prompt and very professional. He showed up and evaluated my garage repair. The townhouse I purchased was built in 1992 so my garage hardware was dated and in need of replacing. Kevin provided me with three options from which to choose. There was no pressure to purchase the highest price. Kevin even took the time to show me the scope of the options meaning piece by piece what he would replace. I appreciate this as it helped me make the best decision. Thanks again Kevin!!!
Jim Work
Response:
Jim Work, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kevin.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Door Service of Northern Virginia
1402 Interstate Business ParkFredericksburg VA, 22405 License: 2705-105317