Precision Garage Door of Northern Virginia

Has Received 5 Reviews in:

Warrenton

Average Rating: 4.20


Install Garage Doors

08/27/2019

Warrenton, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

DISHONEST!! I contacted precision door for an estimate on 3 new doors. I paid my $85 service fee, Kevin came out and I was told I would have a quote in a few days. It has been over a month and I have not received anything. I have called numerous times and each time I am given a different answer from “they don’t know” to “they will get right back to me”. I wouldn’t hire them to do any work for me or my company. I also would not pay them their service fee. They will take your money and provide you with zero service. I have filed a complaint with the BBB. Dishonest companies should be held accountable.

Rick Valvo


Response:

Mr. Valvo - Thank you for corresponding with me. I appreciate your willingness to discuss the situation and for your understanding. I just wanted to follow up here, and again apologize for everything that happened. Like I said in our emails, it is a learning experience as a company. We completely understand your disappointment and frustration. We want all of our customers to be satisfied and pleased with the service, professional workmanship, and superior products we offer. That is our mission. We hope for an opportunity to work with you in the future and make things right. Thank you,

PDS Northern Virginia

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Install

07/13/2019

Warrenton, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service rep was excellent replaced garage door opener would recommend him to anyone as highly professional and skilled worker

Vincent Aceto

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

02/14/2019

Warrenton, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service scheduled between 2 and 4 PM. Called at 1:30 to be there at 2 PM. On time and Excellent service replaced 2 door springs in a timely manner. Reasonably priced. Would recommend to anyone.

Roger Broadbent

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

01/10/2018

Warrenton, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my garage door not lowering. Matthew was on time professional and he clearly explained the problem and solution. He also made recommendations on needed repairs and gave me options on addressing them. Would highly recommend both Matthew and Precision

Carolyn Seiler


Response:

Carolyn Seiler, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

01/27/2017

Warrenton, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in the morning (8:30 am) and was scheduled for an appointment between 4 pm and 6 pm. Technician called at 4 pm saying he would arrive at around 5 pm. Arrived on time, and provided outstanding service. Had to have torsion spring replaced but based on his inspection and expertise, we went ahead and had all the other pulleys, wires and rods replaced. The job was completed about 1 1/4 hours later. Very very pleased with the results!

Robert Padro


Response:

Robert Padro, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 59963 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Door Service of Northern Virginia

For this location's local site visit:

This location is owned and operated by:
CTM

Precision Door Service of Northern Virginia

1402 Interstate Business Park
Fredericksburg VA, 22405
License: 2705-105317
We Fix Garage Doors Right Springy

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