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Precision Garage Door of Virginia Beach

Has Received 39 Reviews in:

Suffolk

Average Rating: 4.92


Precision Van

Garage Door Opener Repair

03/14/2016

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with my service.

Bathonia & charles Knox


Response:

Bathonia & Charles Knox, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

03/03/2016

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to have maintenance on my garage door because it was squeaking and had not been serviced for quite some time. The first complaint I have is I was using the $49.00 maintenance coupon and they added a $10.50 'fuel surcharge'. When I called and asked what that was they said it was standard... I asked why don't you just say the maintenance coupon is really $59! Second complaint is before even starting the maintenance he started trying to get me replace major parts. When I said I just want the maintenance pkg he inferred that I could avoid the $65 service charge...thankfully I had already clarified when I made the appt that using the $49 coupon would not also be required to pay $65 service fee. Come on people ---- honest advertising and don't try to do unnecessary work. Notice even this review doesn't have the option of door maintenance...only repair and purchasing products.

Cindy Smith


Response:

Thank you for taking the time to respond to our request for a review. All responses to this review request are posted on our website for everyone to see. At Precision Door Service we strive for 100% Customer Satisfaction. Sometimes this is not achieved and we try to learn from these customer's experiences to become a better company. Our technicians perform a 25-Point Safety inspection on every garage door regardless of the symptom or coupon. Then we provide our customers with repairs to all items that fail our inspection for a permanent repair to your garage door. With these recommendation we provide the best warranties in the business. Thank you again for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/10/2016

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was easy to call and schedule same day service to replace a broken spring. Thanks to Nick for calling to let me know he could arrive early, which worked out well. He was professional and competent. The repair was made quickly and I have an operational garage door.

Pat Byrne


Response:

Pat Byrne, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Nick and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

02/09/2016

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff was right on time when he came out to see what problems we had. He found that the button in the garage was out. He said he would get one and have it here by tues. He was right on time and installed the new switch. Things are back to normal, Thanks Precision and Jeff

James Torrey


Response:

James Torrey, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jeff and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

01/12/2016

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Door to repair broken springs on my garage door. Their response clearly exceeded my expectations. The technician, Nick Decker, arrived promptly and quickly outlined what he recommended for the repair. He had everything he needed on the truck. He was very courteous, knowledgeable and professional. I called at 5:15PM in the evening with a non-working door. Nick had it repaired as outlined by 7:45PM. Awesome.

David Muse


Response:

David Muse, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/23/2015

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service

Raymond Willis


Response:

Raymond Willis, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Cables

Garage Door Repair

12/17/2015

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service! On time and reliable! My service repair man was excellent! I would highly recommend this company!

Christina Bailey


Response:

Christina Bailey, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

12/07/2015

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service

Sarris Foresman


Response:

Farris Foresman , thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/04/2015

Suffolk, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, speedy, and comprehensive work by your technician. He showed early, repaired the problem, and left in under an hour. Outstanding work.

Anthony Burden


Response:

Anthony Burden, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

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Our Average Rating

With 66915 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

Virginia Beach Locations:
Chesapeake (757) 559-1991 73 Reviews
Hampton (757) 751-9999 35 Reviews
Newport News (757) 525-2000 44 Reviews
Norfolk (757) 828-0001 29 Reviews
Portsmouth (757) 606-9001 17 Reviews
Suffolk (757) 528-8585 56 Reviews
Virginia Beach (757) 453-4000 209 Reviews
Williamsburg (757) 603-3000 60 Reviews
Yorktown (757) 525-2600 46 Reviews

Precision Door Service of Hampton Roads

For this location's local site visit:

This location is owned and operated by:
Scott Kale

Precision Door Service of Hampton Roads

320 Cleveland Place
Virginia Beach VA, 23462
License: 2705 128401
We Fix Garage Doors Right Springy

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