Precision Garage Door of Madison

Has Received 237 Reviews in:

The Madison Area

Average Rating: 4.84


Garage Door Opener Install

04/11/2019

Madison, WI

Review:

Very professional and just over all nice guys. Replaced the door opener quickly and programmed all remotes. I would definitely recommend to all friends and neighbors.

Kelly Cooper

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

04/06/2019

Madison, WI

Review:

Our garage door had a wire snap last night so we needed help quickly! We felt trapped :-) I called on Saturday morning and had a working garage door by 1PM that afternoon. Ben was fantastic! He was very friendly and extremely knowledgeable.

Jenn

Service Provided:

Broken Garage Door Spring Repair

Product:

Cables

Broken Garage Door Spring Repair

04/04/2019

Madison, WI

Review:

Alex was very professional and knowledgeable about informing me. He was also very courteous.

Geraldine r. Shear

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/03/2019

Madison, WI

Review:

I was very happy with the gentlemen that was our service person.He was polite and very professional. Even tho I have a service warranty on the items I was still charged for a trip charge.??

Richard Bentley

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/28/2019

Madison, WI

Review:

Great Service I still need a Invoice for the work done sent to me please send to Elliot@stuffnstore.com. Service Address was 729 Herndon Dr Madison WI 53718.

Elliot Olson

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

03/21/2019

Marshall, WI

Review:

I'm quite satisfied with the work that was done. The service man was very professional. I only had to wait one day after I called for service. I would recommend this company to anyone who needs garage door opener repair.

Nancy Griepentrog

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

03/20/2019

Madison, WI

Review:

I chose Precision due to quality past experiences. the technician was very good. The only concern I had was that the environmental fee of $15 was not explained when I set up the appointment nor did the technician know what it was for. I felt this is very poor communication by Precision. It looks like some add on fee with no reason or explanation. that I find unprofessional.

David Greene


Response:

Hi David, Thank you for your 5 Star Review. I apologize that the $15.00 environmental fee was not explained to you. I will have our accounting department issue a refund to you for that amount. We appreciate your feedback and business.

The Precision Team


Comment:

Precision Door responded quickly to my inquiry regarding the $15 charge that was not originally explained to me. They did a nice job of explaining it and ultimately made it right. Hats off to Precision. This type of customer service is not often experienced. Thank you.

David Greene

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

03/04/2019

Madison, WI

Review:

service was timely, workers were informed, skilled, gave very clear infor- made sure that I understood choices and needs. I am very satisfied with the help given

Joanne Granquist

Service Provided:

Garage Door Opener Repair

Product:

Rollers

Garage Door Opener Repair

02/25/2019

Madison, WI

Review:

Alex was very honest and just adjusted a few settings on my opener. He explained everything he did. He also showed me the options if his adjustment didn't solve the problem.

Jean Schaefer

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

02/08/2019

Madison, WI

Review:

Thank you! My garage door was fixed so quickly! I called in the morning and my door was fixed by the afternoon. Alex called and checked with me to tell me when he was coming. He went over all charges before and after the repair was done. So professional and knowledgeable. Thank you for making my life easier!

Ana Alexander

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/27/2019

Madison, WI

Review:

Alex was great. He answered all of my questions. Very friendly.

Tony Wade

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

01/21/2019

Madison, WI

Review:

Aaron worked hours in bitter cold to install my door. It looks great! Five stars!

Lisa Brunette

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

01/18/2019

Blue Mounds, WI

Review:

Service was prompt and the technician was competent and friendly. We are very happy with the results.

Dumont Schmidt

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/16/2019

Oregon, WI

Review:

Got springs replaced by Dan. He was really helpful and knowledgeable. Didnt feel like I was being pushed on products or services. Will definitely be using Precision when we replace the door and motor.

Richard Bruess

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/11/2019

Madison, WI

Review:

5

Yina Xing

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

01/07/2019

Oregon, WI

Review:

very profesional service person (ALEX) THANK YOU

Margarette Freeman-barsch

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Opener Repair

01/03/2019

Madison, WI

Review:

I didn't know if my garage door opener was OK or had to be replaced. The gentle man that came was knowledgeable and personable. He was able to repair and adjust the opener. He also noticed a problem with my other garage door opener and was able to adjust it very quickly. I was extremely pleased with how he handled both and found it came in a very reasonable price.

Roger Bradley

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

12/10/2018

Lake Mills, WI

Review:

Technician was very professional and informative! Would definitely recommend him!

Judy Kuks

Service Provided:

Broken Garage Door Spring Repair

Product:

Remotes / Keypad

Garage Door Opener Install

11/20/2018

Madison, WI

Review:

Early arrival, which was good; they called first. Installed new garage door opener and made necessary alterations to get it to work in the old space. Nice job, overall.

Larry Ehrhorn

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

11/16/2018

Madison, WI

Review:

i think 250.00 is way to much for a 15 minite job

Rhonda Hansen

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/14/2018

Madison, WI

Review:

They did a great job! They offered next day service, explained everything to me clearly and had it fixed quickly. I would highly recommend Precision Door.

Cheri Linehan

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

11/12/2018

Madison, WI

Review:

Ben is awesome!! He deserves a rise and special recognition for Customer Service. He could find nothing wrong with the garage door. He tightened up the trolly just in case.

Donna Rossi

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/12/2018

Oregon, WI

Review:

I am not happy with the service I received. I have a warranty situation here. The technician that was here should have caught the problem immediately. I am a Certified Master Automotive Technician.I have a Premium door here. It is 3 1/2 years old. Over the last year it has developed a 3"-4" sag. Everything is binding up. Now transmission parts are starting to break. The technician spent an hour replacing the bolts on a bearing plate that had come loose from the wall. He really was wasting my time. This is what I expect: 1) A refund on the service call. About $200. 2) A new door under warranty. Please send one of your better technicians to evaluate the door. Thank you, Rodd C. Wangen

Rodd c. Wangen


Response:

Rodd – Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret we missed our mark. We appreciate your flexibility in allowing us to return and trust the resolution has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

10/24/2018

Madison, WI

Review:

We are very happy with the belt drive opener installed and Ben did a very competent and professional job.

Nancy

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

09/30/2018

Madison, WI

Review:

Surprisingly prompt service. However I would like some mechanism to communicate with the company other than email. For example, according to the estimate emailed to me I will get one remote and one wall button. I wish I could request and pay for a second remote. Don't know if this is possible but without being able to ask I am left not knowing if I can ever get a second remote.

Linda Henzl

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

09/28/2018

Madison, WI

Review:

Our technician was polite and was careful to explain every part of the repair process. He worked quickly and did a great job!

Steve Bartunek

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

09/25/2018

Lake Mills, WI

Review:

An eleven year old Chamberlain/LiftMaster 1/2 hp garage door opener had the top exterior chain cog shear and break off during a routine inspection and needed repair. The garage door technician, Jesse, was knowledgeable, courteous and professional, and returned the opener to full operation. Much obliged, as this involved the sale of the property. I noticed on the web site that Precision had knowledge and repair experience for garage door openers. This was a good call.

Mike Howard

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

09/24/2018

Madison, WI

Review:

Jesse did great job and knew how to fix it properly

John Neuendorf

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

09/21/2018

Cottage Grove, WI

Review:

Awesome service, so quick and efficient! Jesse from KC was great to work with. He explained the process in a simple way and then got right after it. Definitely recommend Precision!

Brent Wegner

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

08/24/2018

Windsor, WI

Review:

Precision was quick to schedule a time for me that worked. Travis and Ben were very professional and did a thorough check of the garage door before they checked the opener. After fixing the problem Travis gave me a few pointers of a couple of things I wasn't aware of. Thanks Travis!

Dawn M.

Service Provided:

Garage Door Opener Repair

Product:

Our Average Rating

With 51764 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Precision Door Service of Madison

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Madison

1412 Parkside Dr, Ste 1206
Madison WI, 53704
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