Precision Garage Door of Milwaukee
Has Received 42 Reviews in:
West Bend
Average Rating: 4.57
Garage Door Opener Repair
West Bend, WI
Jacob did an awesome job Great communication Timely repair Knowledgeable service Went out if his way to quickly find the part I needed Thank you!
Thomas & leslie Romoser
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
West Bend, WI
Stu was great. Of course my garage door was not acting up but he still took the time to listen to me and give them a check up.
Anthony r Bartz
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
West Bend, WI
To begin with, I never thought we would get such fast service when my husband called your business to set up an appt. to fix our garage door. He called Friday afternoon. I thought we'd have to wait til Monday to get things fixed. I can't believe how fast our problem got solved by Colin H. First, he called at 7:45 said he was just leaving and should be at our house by 8:15. He got here at 8:13. I believe in punctuality. He got an A+++++ for that. He was very professional and very polite. He got things up and going in a short time. You are so lucky to have him as an employee. BTW I have seen your commercial on TV so often and that's how we came to call your business.
Robert Gremminger
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
West Bend, WI
Very dissatisfied. When I called for appointment, I don't recall being told that the call is $69.95 plus a $15.00 gas charge. She said they would do a 25 point inspection. Give me an estimate before any work. I don't think he was here even 10 minutes and it .cost me $85.00, for him to tell me I need new rollers. I refused for the price. Really not happy. Can't answer service performed question because nothing was done. I had to answer below that it was a garage door repair so that I could submit comment buy there was no repair. Wouldn't even give it a 1 star.
Donna Cusack
Response:
Donna, Unfortunately with current fuel and maintenance costs, service companies cannot come to a home for free. I myself just had a heating and A/C company come to my home to look at my furnace. The charge for them just to show up to my door was $189 and they required a credit card on file before dispatching a technician. Our customer service representatives do quote our trip charge when booking the call as well as telling our customers that if any repairs are completed, the trip charge is waived. I did review the recording of your call, and the customer service rep did indeed inform you of the trip charge as well as the fact that it would be waived if any repairs were done. We try to offer options on repairs and keep them as affordable as possible while also making sure that they are safe and reliable. We truly do value your business as well as your feedback and hope that you will reconsider using us in the future.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
West Bend, WI
Service tech was very professional and knowledgeable he went out of his way to make sure everything was working and would work for a while
Stephen r or kathleen m Bayer
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
West Bend, WI
Our garage door spring broke. Of course our car was inside the garage. Called several repair services, Precision was the only one who gave us same day service. Daniel was polite, was thorough in his explanation of his quote, and suggested replacement parts that were needed on our 30 yr old garage door besides the obvious broken spring. We were well satisfied with his work.
Ellen & Tom Lidtke
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
West Bend, WI
Dan our repair guy did a great job getting out garage doors back into fine working order. So glad we use Precision!
Robert j & debra m Schmidt
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Bend, WI
Dan was quick to point out the issue with the garage and gave clear options to fix the problem. He didn't try to upsell me on anything or push to replace anything that didn't need replacing. The service took about an hour and he went through everything when he was finished. My wife and I are very pleased with the service.
Bryan Reickert
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
West Bend, WI
Prompt, professional service is what we got. Replaced things that were broken or rusted badly. Lubricated and checked door for proper opening and closing. We recommended this company to anyone in the area.
Jack h & mary jo Phillips
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
West Bend, WI
5 Stars! Great timely service. Steve explained everything before starting the work. Steve also did a Great job! Thanks!
Bill Kerzman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
West Bend, WI
With a garage door stuck open, we were eager to have it repaired ASAP. While initially the next available technician time slot was a few days away, they had a cancellation and were able to fit us in...way up in West Bend. Once on site, they quickly assessed the situation and reviewed it with us, then offered three options -- fix only the immediately broken parts, replace the broken and worn parts, or replace most of the components (everything but the door and opener) with a lifetime guarantee. Once we decided on an option, the technician got right to work and was done in a few hours since he had all the parts needed with him. We were shown and then emailed the detailed and easy-to-read receipt. They processed the credit card on the spot. No watching an untrained guy bumbling with the technology -- he got it done fast and everything went smoothly.
Toni Meehan
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
West Bend, WI
Steve was very prompt - professional - fixed our problem and did so in an expedient fashion!! Kudos to Steve. Thank you again.
Jamie Loiacono
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
West Bend, WI
From my initial call to the service performed I could not be more pleased with this company. The technician performed everything quickly and explained it all quite well. I will definitely be referring others to them.
Meghann e & matthew a Reigle
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
West Bend, WI
Great experience. Polite and friendly. Service was excellent!
Mary b. & william p. Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
West Bend, WI
I used the yellow pages and picked the advertisement that gave me the most information. The technician deserved a five-star rating. He explained the problem and the solution and was very polite. He worked quickly and the best part the awful beeping stopped because the backup motor was installed. He also gave an estimate and suggestions for the garage door that is 25 years old. I will look for a company that might be a little less expensive the next time. Don't put me on your mailing list. I don't accept junk mail.
Marilyn John
Response:
Marilyn - Thank you for taking the time to review our recent service. We appreciate the kind words you shared regarding our service technician, Steve. He’s certainly an asset to our team. We aim to achieve 100% customer satisfaction and regret if we may have missed our mark. Our customers have often shared with us that they find additional value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We appreciate your business very much and regret if our recent repair may have exceeded your anticipated budget. We hope you may consider us to serve you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Bend, WI
Amazing service!! Quick and friendly!
John Bass
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Bend, WI
#5. Excellent service!
Herb Kissinger
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
West Bend, WI
Although the news was a new garage door and opener, the staff that came out did not blindly pre-judge the problem.. Other businesses just said on the phone that we need a whole new door. Well maybe, but maybe not. I appreciated that this business at least was wiling to see if that was necessary.
Pat & marie Murphy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
West Bend, WI
Came and fixed my garage door within hours of calling. Everyone I spoke with was very polite and professional.
Jake Fischer
Response:
Jake Fischer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
West Bend, WI
We were very happy about our experience with Brandon Wildt He was very nice, knowledgeable, and was able to find the problem within a short time. He explained his thoughts about replacing a part or getting an new opener. He did not pressure us. We decided on a new opener. We were very surprised that he was able to do on his first visit. I have not had such a pleasant repair man in a long time. Thanks, Brandon
Lois Sorenson
Response:
Lois Sorenson, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Brandon.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
West Bend, WI
Excellent job!
Al Mcvey
Response:
Al Mcvey, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
West Bend, WI
Brandon Wildt was vary professional, courteous, efficient and a pleasure to do business with. We appreciate your quick response to our problem. Merry Christmass to all of the people at Precision Bob and Pat Pitrof
Robert Pitrof
Response:
Robert Pitrof,thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
West Bend, WI
They sounded like a professional company when you call. But when the guy got here, rather than just fix it and then discuss upgrades, he tried to up sell me right away for another $800. Stupid expensive to "reset" the door. $165 for 20 minutes on site. Also, the coupons are a scam - he said it didn't matter the price was $150. Never again!
Michael Nick
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
West Bend, WI
Rick arrived promptly on time with his call, explained the necessity fand damaged parts for the repairs and did in a timely manner. Thanks for your good service Rick.
Pam Gudex
Response:
Pam Gudex, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
West Bend, WI
Jason did an excellent job. He was courteous and helpful, explained everything to me clearly. Others could learn a lot from him. I would give him a 10 on a scale of 0-10, 10 being the highest. And if I decide to purchase a new garage door from you it will be because of Jason.
Judy Strelka
Response:
Judy Strelka, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jason and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
West Bend, WI
The gentleman came out to my house took a bunch of pictures, went through stuff and said he would email me a quote. When I got the quote in the email it said that I had to call in and ask for a quote on the labor. Isn't that what the estimate was supposed to be sent to me for? I shouldn't have to chase around to get a price. Very poor business ethics
Brad Antonioni
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
West Bend, WI
Dan came out fast. He explained the issue and recommendations in an easy to follow/understandable way. Pricing was about where I would expect it to be for the services done and amount of parts that were fixed. Life time warranty on the new parts is solid. Dan took approximately 1 hour, was very professional and courteous. Very pleased!
Andrew Lohr
Response:
Andrew Lohr, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Dan and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
West Bend, WI
Zach was very professional and thoroughly inspected both garage doors. He made some recommendations and suggested things to watch for. He arrived within the time frame quoted and fixed the garage door within an hour. Very pleasant individual. Would highly recommend.
Rita Sniegowski
Response:
Rita Sniegowski, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Zach.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
West Bend, WI
Great, fast professional service. Very pleased.
Keith Eich
Response:
Keith Eich, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
West Bend, WI
I called Precision after finding them through a google search. They had very excellent reviews by customers like me. They did not disappoint. Our technician Jason was personable, made great suggestions, and was very efficient in the installation of two new garage door openers. I highly recommend Precision to anyone who needs fast, professional service for their garage door openers. Well done!
Timothy Stellmacher
Response:
Tim S, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Hennings
Precision Door Service of Milwaukee
N57W13556 Reichert AveMenomonee Falls WI, 53051
