Precision Garage Door of Virginia Beach

Has Received 203 Reviews in:

Virginia Beach

Average Rating: 4.92


Garage Door Opener Repair

12/06/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast service! Called at 11 am. Work completed by 3 pm. Very happy with the mechanic. He was very knowledgeable.

Judy Denson


Response:

Judy Denson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

12/06/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, and a "real person" that answered the phone on a weekend. 5 star rating from start to finish!

Donald Price


Response:

Donald Price, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/05/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service by your technician... Replaced eyelets ....

Don Albee


Response:

Don Albee, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Opener

Broken Garage Door Spring Repair

12/05/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring break on my 16 ft steel insulated garage door. The technician arrived on time, was well trained, very friendly and allowed me to ask many questions. He took the time to explain all of the available options from just a minor spring replacement to a complete overhaul with 2 new springs, cables, plastic rollers, high capacity drums and bearings. He had everything needed on his truck too. This included a lifetime warranty. Great work, very reasonable price and super service. 1.5 hours for a major overhaul. You won't find a better deal.

Ron H Va Beach


Response:

Ron H, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

12/04/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the repair service, from start to finish. Our opener was still under warranty. Your schedulers worked around our family emergency and communicated with us well. The technician did a wonderful job of fixing the problem, and he took the time to explain in detail several new features. Thank you!

Robert Benjamin


Response:

Robert Benjamin, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

12/02/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5

Judith Martin


Response:

Judith Martin, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

12/02/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff was great. Diagnosed the issue and gave me a great price on Rebuild. Will do after Christmas

Jarome Bell


Response:

Jarome Bell, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jeff.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/29/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the personal and workmanship. Very professional. also very pleased with the update. Easy to open and close. Thanks--Charlie Allred

Charles Allred


Response:

Charles Allred, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/20/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Clint was excellent. Professional and knowledgeable.

Daniel Kobza


Response:

Daniel Kobza, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Clint.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/18/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chad was prompt, professional, explained everything, and was very courteous. I won't hesitate to call Precision again.

Jean Broughton


Response:

Jean Broughton, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chad.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

11/18/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended by the Home Warranty Company that has my contract. Everyone I interacted with at Precision was outstanding. In particular, the technician, Justin Guffey went above and beyond to ensure that the garage door opener was repaired and properly set. I recommend Precision to anyone that has a problem with their garage door.

Christine & Dan Fermil


Response:

Christine & Dan Fermil, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

11/15/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up just as stated (actually called to see if earlier was ok). Brian went to work and did his thing followed by a diagnosis of what he did. No question they will always be my go to. Oh and price was more than competitive.

Tim Payne


Response:

Tim Payne, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/02/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob got here quickly and did a thorough job of repairing my garage door springs. Thank you Jerry

Jerry/joseph Hildman


Response:

Jerry & Joseph Hildman, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rob and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

11/02/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The rep (Clint) gave me a lot of options to compare. Just wanted the door to do what it did yesterday....up and down safely. Still deciding. Thanks for the honesty.

Herman Mchorney


Response:

Herman Mchorney, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

11/01/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was a salesman. He came in and saw the garage door and said my 21 year garage door was too heavy for the 21 year hardware. He tried to sell me new hardware and garage door for 500.00-1000.00. I called your competitor garage door company that gave me a free quote and recommended a tuneup and I took it for 50.00. My garage opener/door is as good as new. Your technician/salesman are complete rip offs. NO STARS

CC


Response:

CC - Thanks for your honest opinion of our recent service. We inspect all aspects of every door we encounter for safety. While our competitor may have been able to offer a cheap price, we strive to offer long lasting solutions that will result in great safety and efficiency in your garage. We back our work with the longest warranties in the business. We appreciate the opportunity and well wishes with our competitor.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Broken Garage Door Spring Repair

11/01/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and thorough!

C anthony Smith


Response:

C Anthony Smith, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

10/31/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your Technician that came to my house was very nasty and had a terrible attitude. So we will not use your company for any of our garage door or garage door opener repairs.

Carlena Porter


Response:

Carlena - Thank you for your honest opinion of our technician. We strive for 100% customer satisfaction. We obviously missed the mark here. We apologize and we have dealt with our technician.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

10/28/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We give Precision Door 5 stars. Quick service, politeness, and genuine care. We needed the outside entry keypad box replaced. Technician took it upon himself to adjust the garage door closing more softly. We would highly recommend Precision.

Janet & gary Uhlmann


Response:

Janet & Gary Uhlmann, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Opener Install

10/27/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional workmanship.

Roy Coulliette


Response:

Roy Coulliette, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

10/26/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, Brian has worked on our door in the past, he is a great asset to your company and always does a great job. He was on time actually early and we would recommend your company to anyone. Thank you Brian

Rudolph Russo


Response:

Rudolph Russo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/19/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chad and Beau originally made a service call to repair a stuck front entry door that Precision installed sometime ago. When they arrived, they made the repair very quickly and professionally. Chad informed me that Precision was not installing entry doors anymore so I want to thank your company for sending a repair crew out instead of the usual "we don't do that anymore" excuse that so many companies give these days. While talking to Chad, I asked him to look at our garage door as it was hard for me to lift manually when the power went off during the recent storm. Chad has an extraordinary knowledge of overhead doors and was able to pinpoint the problem right away. Chad and Beau made my wife and I very comfortable and confident about what needed to be done. Chad had all the needed parts on his truck and he did the whole repair job in a short period of time. I want management to know that Chad and Beau are great employees with great working knowledge and super attitudes. They were quick, efficient and skilled workers. They are the reason that my wife and I will call Precision for future work.

James or sherri Ferguson


Response:

James & Sherri Ferguson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

10/18/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was courteous and very professional. He provided a detailed explanation of the necessary repair and options to ensure the optimal function of my garage door. I couldn't have been more please with his performance and personal attention to meet my expectations! Bravo Zulu

Chris Mitchell


Response:

Chris Mitchell Sr, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

10/17/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reliable and honest. We always call them for our garage door needs.

Ross Firoved


Response:

Ross Firoved, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Install Garage Doors

10/17/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service, knowledge of employees about the product.

Sue Hay


Response:

Sue Hay, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

10/12/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, I am writing this letter to say thank you to Garth Cooper from Precision Door Service for outstanding work and customer service. Garth came out this morning to fix our garage door after it was knocked out of alignment. Garth was very personable, made great recommendations for quieter/safer operation and delivered top notch service. I could sense his passion for his work and his knowledge of garage door operation was impressive. It's easy to know when you have a true professional doing the work - thank you Garth! I would definitely recommend Garth Cooper and Precision Door Service! Thank You, The Belak's

Brian Belak


Response:

Brian Belak, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Garth.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

10/12/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very professional and knowledgeable.

Donald Burcham


Response:

Donald Burcham, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

10/12/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great. He got to us as soon as possible. Explained all our options and was very professional.

Mark Desroches


Response:

Mark Desroches, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

10/11/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

With the power outage we had to operate the door manually. In that process one of the cables came off the roller assembly. Our neighbor, a previous customer, recommended Precision. The service technician, Nick, arrived on the early side of the time window we were given and with little haste and with a courteous and professional demeanor made the repairs and upgrades (springs, rollers & cables) we agreed upon. Now, with much less effort, the door tracks smoothly. Naturally it goes without saying that once Nick completed the repairs and upgrades to our system, after 36 hours without power, Dominion completed the work in our area and our power returned before Nick could get out of the driveway. Never had to raise or lower the door manually. But we are confident of three things...the power will go out again, Dominion will eventually get it back up and because of Nick the door will work efficiently and smoothly the next time we have to raise and lower it manually. Make it four things. Precision will forever be our choice for any of our future garage door needs.

Les Page


Response:

Les Page, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

10/10/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door cables came off the drums on both sides. Called Precision and they came out the same day to fix it. Very professional. Was not expecting to pay what had to be paid for but things happen and all was explained. Job didn't take long and very pleased with the out come. Thanks to Jeff who came out.

Sharon Person


Response:

Sharon Person, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

10/07/2016

Virginia Beach, VA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience was a lot less than desired. I called twice to set up an appointment and verify they would bring all parts needed. I was told twice not to worry that they carried all the parts I needed on the truck. I was specific in naming the parts each time When they arrived this morning they did not have all the parts and would have to go to another city to get them. On top of that the price quoted was twice as much as a highly recognized company on angles list. Nothing against the technician but the people in the office got it wrong twice and then gouged me. Shame on this company

Ginny Wills


Response:

Ginny - Thanks for taking the time to review our recent service on your door. We apologize that we didn't have the part needed to fix your door. We strive to maintain stocked trucks so we can fix most doors on the same trip. Occasionally, we run into a door whose manufacturer has proprietary parts that we can not readily obtain and it causes scenarios like this. We hate it more than you. We will use this instance to try harder to work with those manufacturers so we can be better prepared. We hope this instance does not blemish the opportunity to serve you in the future.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

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Our Average Rating

With 60904 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Virginia Beach Locations:
Chesapeake (757) 559-1991 72 Reviews
Hampton (757) 751-9999 34 Reviews
Newport News (757) 525-2000 43 Reviews
Norfolk (757) 828-0001 29 Reviews
Portsmouth (757) 606-9001 16 Reviews
Suffolk (757) 528-8585 54 Reviews
Virginia Beach (757) 453-4000 203 Reviews
Williamsburg (757) 603-3000 57 Reviews
Yorktown (757) 525-2600 44 Reviews

Precision Door Service of Hampton Roads

For this location's local site visit:

This location is owned and operated by:
Scott Kale

Precision Door Service of Hampton Roads

320 Cleveland Place
Virginia Beach VA, 23462
License: 2705 128401
We Fix Garage Doors Right Springy

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