Precision Garage Door of Southern Los Angeles
Has Received 2 Reviews in:
Hawaiian Gardens
Average Rating: 3.00
Garage Door Repair
Hawaiian Gardens, CA
Re: JOB #59303879 - shocked, dumbfounded, hurt (& i'm NO snowflake!) @ the $675 parts/labor cost invoice just received pdf'd from Precision's billing dept...have used & trusted Precision 4 >20yrs. on garage door service @ my home in hawaiian grdns., ca...NEVER did Eddie Montoya, tech. w/ Precision share the TOTAL cost charged to my CC w/ me while here earlier today to assess the project!... s this project need to be IMMEDIATELY placed ON HOLD @ least pending my DUE DILIGENCE in getting COMPARATIVE BIDS from your competitors in the area... a CHARGE-BACK will be placed on my CC for the billed amount until this is discussed with management & a FINAL DECISION as to how to proceed is made by the patron/customer...thank you...
Allan Miller
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Hawaiian Gardens, CA
My garage door broke (one of the springs), and the company that did the original installation doesn't appear to be in business. I remembered seeing several of your Precision Garage Door commercials, so I Google your company and called. It was a Friday, around 530pm, so I was kind of expecting to leave a message and someone would call me back on Monday. NOPE! You all have 24 hour phone service! I spoke to an actual person who was able to schedule a service tech to come on Saturday morning! The service technician was Kevin Gonzalez. He was very professional, provided me with my options, and after deciding to opt for replacing all the moving parts, he did exceptional work, and did it in a very timely fashion! I was happy with Kevin's performance! He has great work ethics, and is a great representative for your company. I will definitely use Precision Garage Door again, and I will request Kevin Gonzalez. Thank you!
Brian Krause
Response:
Thank you Brian for the review. We really appreciate and try and to learn from each review.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Door Service of Southern Los Angeles
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446
