Precision Garage Door Service Of Springfield Area

Michael was very helpful in dealing with our garage door opener issue. Not only did he locate the problem quickly, he showed me what to be aware of in case this happens again. Michael told me more about our garage opener and its functions than anyone had ever explained to us! We highly recommend Precision Garage Door Service and, of course, Michael.

Intending to contact a few contractors to look at my broken garage door late on a weekend late afternoon, I was surprised when Precision was at the house within a hour. They were able to point out what went wrong, answered a lot of questions, gave options and a quote for new door(s). Precision is not cheap and it took forever for the door manufacturer to make the door and ship it to Peoria plus manufacturer gave no update until the door surprise showed up on a Friday afternoon late. BUT, Precision called and installed the door the next morning Saturday. You can't fault that. See what a plumber says about weekend work. The installation is good. Everything plumb, square, secure with smooth movement. The new doors looks quality with smooth paint, quality steel construction, fully insulated and lighter in weight. New gaskets all around prevent outside winter weather from coming in the garage. The garage is the biggest hole in the house, usually worst insulated, largest entry / exit of the house so it's important to managing cost of heating and cooling with insulation. Anyway, good guys. Nice installers and prompt inspection.

Both of our doors quit for different reasons in the freezing cold this week. The technicians that were sent out took their time giving me a wide range of information, answering all of my questions and providing various quotes. Then the work they completed was professional, efficient and solved all my problems for a very reasonable price! Huge praise to Brock and his partner for getting our doors back in service within a few hours!!

We had called to schedule a technician to come out to look at our faulty garage door. I believe that we spoke with the operator/scheduler on Thursday, she had someone available to come out on Friday morning. Great communication throughout via email and texts. I was contacted and informed of when the tech was leaving, that he was close, and that he had arrived. It took him about an hour to observe the issue and provide a quote (given the complexity of our door, he had to wait about 20 minutes for a quote from his superior). The emailed quote was detailed (line by line-item costs) which was great! The price was reasonable and when we asked when they could provide the services, they confirmed 'next day', which was surprising as that would have been on a Saturday. On the day of repair, I received the same notification texts as before and the two technicians arrived on time, looked and spoke professionally, and got right to work. Entire tear down and installation was maybe over an hour. We could observe them double and triple checking their work so that by the time we were asked to come out and open/close the door ourselves, we knew it had been done right and correctly. They provided with payment options, in our case this was via check, and we completed the transaction right then and there. In summary, we hadn't dealt with this type of repair before and were nervous about the whole ordeal. Precision made the whole experience comfortable and not worrisome in the slightest. Would definitely recommend to anyone!

Brock was my technician and he took care of me answered all my questions even provided me with another remote for the door opener was very pleased with the service would recommend precision Garage Door Company to anybody that needs their garage door repaired or replaced