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Precision Garage Door of West Massachusetts

Has Received 28 Reviews in:

The Springfield Area

Average Rating: 4.75


Precision Van

Garage Door Opener Install

05/26/2020

Amherst, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied! Rich arrived on time (early, in fact, after calling ahead to make sure that was ok) gave me three options to choose from, fixed everything as I wanted, and did a great job.

Bryan Lorber

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

05/24/2020

Greenfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Communications around my appointment were spot-on and Rich provided excellent service (educating while social distancing/ wearing a mask and completing the maintenance of TWO garage doors in less than 2 hours)! I would highly recommend this business!

Karen Regan

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/11/2020

Belchertown, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just had two lovely Cambridge style garage doors, with Canterbury hardware installed in my 1991 home. In addition had new LiftMaster openers as my old ones were the originals. Jesse and Mike were scheduled for 8 AM and arrived right on time. I had old wooden doors which I thought would be such an issue to remove but they were down and out, the new door were up and new equipment was installed! Everything was removed and cleaned. The team worked so well! Jesse informed me of everything and Mike helped me set my key pad. I was also reminded that I could contact Precision if I had any questions. I am extremely happy! Very professional and nice people from the office staff, to Rich the salesman, to Jesse and Mike who installed the doors! Great job.....thank you...

Nancy Kurty

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/25/2020

Greenfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very through and professional. Explained what was needed to be done to a system that was 26 years old. I appreciated the frankness of the technician and the effort he put in to get the system working, which was accomplished.

Jill Donoghue

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

03/12/2020

Southwick, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman who serviced door was on time, friendly, and professional. He explained everything to me.

Maryanne Forish

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

03/11/2020

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rich was extremely patient while explaining the issue with our garage door and what had caused the cable to snap as well as what was needed to fix it. He was so nice!

Jane Dunphy

Service Provided:

Garage Door Opener Repair

Product:

Cables

Garage Door Repair

03/06/2020

Greenfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow. I called one afternoon. Rich was there the next day at 0800. Less than one hour and our door was back in business, operating better than when it was newly installed 16 years ago. We are so impressed with the knowledge and ability to replace the needed parts from the truck. I highly recommend Precision Door Service and cannot say enough about the technician. Thank you.

Karen O'Hare

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/13/2020

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rich did an excellent job!! He explained the necessity for the work that had to be done and then did it!! It's a treat to have a remote that works AND a garage door in good working order!! Many thanks.

Wanona Dobbs

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Install Garage Doors

12/13/2019

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door installation. Took more than 4weeks to get it installed although the payment was already sent. I called several times and was difficult to find someone who knew why it will take that long. They did not remove the old doors despite saying that they will and calling several times. Very dissatisfied with the service.

Mihaela Stefan


Response:

Mihaela - Thank you for taking the time to review our recent installation in your garage. We aim to have fully satisfied customers and regret any poor communication which may have occurred. We appreciate your patience and flexibility in allowing us to return to remove your old doors. We'll certainly look to this as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

12/12/2019

Springfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rich was an excellent representative for your company. He was on time, thoroughly explained the options and completed the repair in a timely manner. He provided a detailed quote for future work that we were interested in. I had previously had the experience of quality service with a Tampa Florida Precision office. Now I can recommend this office. Thank you for a positive experience.

P Goldman

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

11/14/2019

Springfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for your fast service & your technician Richard, I hope you have more like him because that’s what makes a company strive. Richard was on time, courteous & explained everything I wanted to know. Keep up the good work & thank you for your service.

Samuel Trahan

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

11/14/2019

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door because they installed a door for me in Aygust, 2011 (I think). Richard came earlier than expected, and that was great.

anne hughes

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

10/29/2019

Chicopee, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the installers who came out to replace our garage door and opener. They were on time and and did a great job.

Lisa B.

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

10/22/2019

East Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great,prompt service. Very happy.

Susan Manzi

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

10/19/2019

Sunderland, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Day One with the new garage door and it works like a charm. Your trained technician was on time, professional, capable and polite. He is a great representative for your company.

Victor Kudrikow

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

10/15/2019

Belchertown, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was early, completed the task at hand quickly,mand was polite and courteous

Julia Chapin

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Repair

09/09/2019

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was great!

Ruth Weiss

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Install

08/29/2019

Brimfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super! Nice Job! I highly recommend Precision Garage Door!

Charles May

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

07/25/2019

Feeding Hills, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed did a fantastic job replacing my broken garage door opener. He was very knowledgeable and professional. He explained the features very thoroughly.

Bob Mullaly

Service Provided:

Install Garage Doors

Product:

Garage Door Opener

Install Garage Doors

07/14/2019

Leeds, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was so easy to work with, and both the estimator and Rolando, who actually installed the door, were fantastic to work with. Arrived when they said they would, got the door installed quickly and beautifully, and we're thrilled. Our house looks a million times better.

Emily Wojcik

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

07/11/2019

Belchertown, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One torsion spring was broken on our garage door and needed to be repaired. Ed was our service technician and quickly repaired the problem. He went over everything clearly and concisely. He went over what was recommended to fix the problem and was able to complete everything very quickly. I would definitely recommend Precision Door Service to anyone and would use them again in the future if needed.

robert roux

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

07/08/2019

Feeding Hills, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prior experience with installation of garage door opener led me back to Precision. I am happy I did make this choice. On the most recent repair of springs, pulleys and cables, Ed Dombrowski was exceptional. Not only did he explain the scope of the work but also the reasons and benefits of the work. When making the repair, he was both efficient and complete, making sure everything was working properly before he left. Throughout the process, he was cordial and professional. I would recommend him and Precision highly. If I needed work done in the future, I would want Ed to be the technician.

Ted Zern

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

05/16/2019

Greenfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is our second time using Precision. Once again, the technician, was super friendly, knowledgeable, and took care of our problem. Ed was here on time and explained all of our options clearly. Whoever hires the technicians in this company is doing a great job. I hope we don't need our door fixed again, but if we do, we'll use Precision again.

Maria Scotera

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/13/2019

East Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had new garage door installed they did a great job I love it recommend them for anybody they also did my dad's house two car garage great job ????

Dean Rossi

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/06/2019

Feeding Hills, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so surprised when Jacob call to inform me that he would be arriving 30 minutes early for the service call. That was totally unexpected and helped free up my schedule for the day. Jacob was very pleasant to deal with and was a true professional. He explained the details of the service that was needed and got to work correcting an annoying squeaky door. I never knew a garage door could be so quiet. I would recommend the company and of course Jacob.

Dave Ricardi

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/20/2019

Longmeadow, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed arrived onTimewirh another young man. Immediately he noticed the lazerbeam was not alligned. The young man aligned the beam and the door worked. They were there 5 minutes and the problem was solved. Ed asked if I wanted the door hinges and springs lubricated for $55 additional charge over the standard fee. Here I made a mistake ... I said yes. It took the young man about 20 minutes to lubricate the hinges and tighten the springs. The charge $245 ... I almost fell over. This total charge was a lot more Thani expectedfoor 20-25 minutes of work. It had better workfor a long, long time.

James Mckeon


Response:

James - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find the value in the cost of our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We certainly regret if our repairs and services may have exceeded your anticipated budget. We will look to this as a teaching opportunity so that we may better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/25/2019

Springfield, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech Ed was on time and very professional Would recommend him

Harry Nutter

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/21/2019

Feeding Hills, MA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technition was excellent and completed the job in record time.

Margory Bourdeau

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 65064 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

West Massachusetts Locations:
Springfield (413) 241-8542 28 Reviews
Worcester (508) 340-4876

Precision Door Service of West Massachusetts

For this location's local site visit:

This location is owned and operated by:
Walt Arvin

Precision Door Service of West Massachusetts

158 Doty Circle Suite A
West Springfield MA, 01089
We Fix Garage Doors Right Springy

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