Precision Garage Door of West Massachusetts

Has Received 3 Reviews in:

The Springfield Area

Average Rating: 4.00


Garage Door Repair

03/20/2019

Longmeadow, MA

Review:

Ed arrived onTimewirh another young man. Immediately he noticed the lazerbeam was not alligned. The young man aligned the beam and the door worked. They were there 5 minutes and the problem was solved. Ed asked if I wanted the door hinges and springs lubricated for $55 additional charge over the standard fee. Here I made a mistake ... I said yes. It took the young man about 20 minutes to lubricate the hinges and tighten the springs. The charge $245 ... I almost fell over. This total charge was a lot more Thani expectedfoor 20-25 minutes of work. It had better workfor a long, long time.

James Mckeon


Response:

James - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find the value in the cost of our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We certainly regret if our repairs and services may have exceeded your anticipated budget. We will look to this as a teaching opportunity so that we may better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/25/2019

Springfield, MA

Review:

Your tech Ed was on time and very professional Would recommend him

Harry Nutter

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/21/2019

Feeding Hills, MA

Review:

Technition was excellent and completed the job in record time.

Margory Bourdeau

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 51683 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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West Massachusetts Locations:
Springfield (413) 241-8542 3 Reviews
Worcester (508) 340-4876

Precision Door Service of West Massachusetts

For this location's local site visit:

This location is owned and operated by:
Walt Arvin

Precision Door Service of West Massachusetts

158 Doty Circle Suite A
West Springfield MA, 01089
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