Precision Garage Door of West Massachusetts

Has Received 8 Reviews in:

The Springfield Area

Average Rating: 4.63


Broken Garage Door Spring Repair

07/11/2019

Belchertown, MA

Review:

One torsion spring was broken on our garage door and needed to be repaired. Ed was our service technician and quickly repaired the problem. He went over everything clearly and concisely. He went over what was recommended to fix the problem and was able to complete everything very quickly. I would definitely recommend Precision Door Service to anyone and would use them again in the future if needed.

robert roux

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

07/08/2019

Feeding Hills, MA

Review:

Prior experience with installation of garage door opener led me back to Precision. I am happy I did make this choice. On the most recent repair of springs, pulleys and cables, Ed Dombrowski was exceptional. Not only did he explain the scope of the work but also the reasons and benefits of the work. When making the repair, he was both efficient and complete, making sure everything was working properly before he left. Throughout the process, he was cordial and professional. I would recommend him and Precision highly. If I needed work done in the future, I would want Ed to be the technician.

Ted Zern

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

05/16/2019

Greenfield, MA

Review:

This is our second time using Precision. Once again, the technician, was super friendly, knowledgeable, and took care of our problem. Ed was here on time and explained all of our options clearly. Whoever hires the technicians in this company is doing a great job. I hope we don't need our door fixed again, but if we do, we'll use Precision again.

Maria Scotera

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

05/13/2019

East Longmeadow, MA

Review:

Had new garage door installed they did a great job I love it recommend them for anybody they also did my dad's house two car garage great job ????

Dean Rossi

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/06/2019

Feeding Hills, MA

Review:

I was so surprised when Jacob call to inform me that he would be arriving 30 minutes early for the service call. That was totally unexpected and helped free up my schedule for the day. Jacob was very pleasant to deal with and was a true professional. He explained the details of the service that was needed and got to work correcting an annoying squeaky door. I never knew a garage door could be so quiet. I would recommend the company and of course Jacob.

Dave Ricardi

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/20/2019

Longmeadow, MA

Review:

Ed arrived onTimewirh another young man. Immediately he noticed the lazerbeam was not alligned. The young man aligned the beam and the door worked. They were there 5 minutes and the problem was solved. Ed asked if I wanted the door hinges and springs lubricated for $55 additional charge over the standard fee. Here I made a mistake ... I said yes. It took the young man about 20 minutes to lubricate the hinges and tighten the springs. The charge $245 ... I almost fell over. This total charge was a lot more Thani expectedfoor 20-25 minutes of work. It had better workfor a long, long time.

James Mckeon


Response:

James - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find the value in the cost of our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We certainly regret if our repairs and services may have exceeded your anticipated budget. We will look to this as a teaching opportunity so that we may better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/25/2019

Springfield, MA

Review:

Your tech Ed was on time and very professional Would recommend him

Harry Nutter

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/21/2019

Feeding Hills, MA

Review:

Technition was excellent and completed the job in record time.

Margory Bourdeau

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 55436 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

West Massachusetts Locations:
Springfield (413) 241-8542 8 Reviews
Worcester (508) 340-4876

Precision Door Service of West Massachusetts

For this location's local site visit:

This location is owned and operated by:
Walt Arvin

Precision Door Service of West Massachusetts

158 Doty Circle Suite A
West Springfield MA, 01089
We Fix Garage Doors Right Springy

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