Precision Garage Door of St. Louis
Has Received 154 Reviews in:
Saint Louis
Average Rating: 4.84
Garage Door Opener Install
Saint Louis, MO
I contacted them on Sunday night, and was given an appointment Monday morning. I was afraid I needed a new opener, and my technician, Joel, confirmed it. He gave me a choice of openers, varying in price. I made my choice and he got to work immediately replacing my existing opener. It took about an hour. He cleaned up all debris. After the installation, he oiled the rollers and the springs, which were not replaced. I had forgotten to give him the coupon that can be found on the website, so I called the main office the same day. They willingly applied the coupon to my bill after the fact. Their price was reasonable and competitive. I was very happy with their service and their customer service.
O'Brochta
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Saint Louis, MO
John was so informative. Showed me how to use openers. Answered all my questions.
VD(SH) Lee
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Saint Louis, MO
I called for an estimate at 9am. John showed up 10 minutes later for estimate. He was finished installing my new opener and replacing rollers at 11:30. John was very professional and knowledgeable about the industry. I thought the price was reasonable with exceptional customer service.
Karmen Fugate
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Saint Louis, MO
I have called you for many years and always very satisfied with the work and your employees are always helpful and explain things to me.
Janet McCollough
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
I had a backup battery replaced in my Liftmaster Garage Door Opener. Tech arrived promptly and was well-informed. I would certainly recommend your company and this tech to anyone needing garage door service or replacement.
Judy Erbs
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Saint Louis, MO
fare service. will call again thanks
Kenneth Johnson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
Great service!
Becky Leggat
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Saint Louis, MO
Absolutely a 5 Star job! The technician was excellent at explaining everything that needed to be done and why, did the work neatly and timely. He was a real asset to his company! If I need further service, I will definitely ask for him again!
Joan Fuchs
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Saint Louis, MO
John was very knowledgeable and showed me a few things in the remote, that I was not aware of. No
Regina Scott
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Saint Louis, MO
Great service!
Mike Miller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Saint Louis, MO
Very efficient. Friendly.
Mary Sintzel
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
I have been a long time customer because of the reliability of the service. My phone call for assistance was answered promptly & courteously. The technician was here earlier than I was told, he was polite, friendly and completed the repair in record time. The cost was very reasonable.
Duberg
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Saint Louis, MO
Had a lot to do. Spring and rollers etc. had to be replaced.
Sandra and James Owens
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Saint Louis, MO
John came out to service our garage door which had a broken torsion spring and thus was not functional. He showed up on time, was very professional, polite and knowledgeable. Our problem was solved within a half hour. I would recommend John to any of my friends and family without hesitation. Thanks John!
Scott Graham
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Saint Louis, MO
Service guy showed up right on time and was friendly and knowledgeable. He was able to fill me in on options for my repair. If you're looking for quality and service for your garage door, go with this company. Five stars all of the way! I have used Precision multiple times and am always satisfied.
Barbara Ward
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Saint Louis, MO
Great service, fast and friendly. Came out same day, and within 2 hours. Addressed the issue and fixed without a bunch of extra fees like other shops.
David Schulze
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Saint Louis, MO
Joel was great; very polite and professional. He answered all the questions I about new opener with the belt drive that was installed on January 13, 2019. He explained how he was going to do the installation as well as explained the system once it was installed. I will use Precision again when needed.
Bob Niehouse
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Saint Louis, MO
I chose Precision through HomeAdvisor, and I'm so happy that I did. My garage door was giving me the Blues, I'm happy now, garage door works and I have light in there now, Thank You, Thank You, Thank You so much,,,
Ceciley Rogers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Saint Louis, MO
Since you asked: I feel I was charged a lot for the work that was done. $30 dollars/pulley for $10 pulleys, a service charge AND a 1 hr. labor charge for a 45 min. visit. It's not a big deal, but as you wrote, customer feedback is critical.
Will Chamberlin
Response:
Will - Thank you for taking the time to respond to our customer satisfaction survey. We aim to have fully satisfied customers and regret if we missed our mark. Our customers have often shared with us that they find value in our higher prices because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We certainly regret if the cost of our recent repair was higher than expected and will look to this as an opportunity to review our pricing. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Garage Door Opener Install
Saint Louis, MO
Excellent work.
Robert Mccarter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Saint Louis, MO
Cody was very professional and pleasant. He explained every thing to me and showed me what was wrong with the door.
Linda Landzettel
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
John did an excellent job. Smart, professional and reliable .
Cousins
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Saint Louis, MO
Our garage door fell off the tracks causing it to be misaligned and one of the cable to pulled out of place as well. Precision was able to come out within 2 hours, assess the problem and had it corrected in less than an hour. In addition, they were able to do some calibration that has the door running more smoothly than prior to the issue. I'd highly recommend their service.
Suzanne Morlock
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Saint Louis, MO
Satisfied all the way around. On time, very people friendly, explained options & the new product well, performed the quality work in rather quick fashion, and then - thorough job clean-up. We used Precision about 8 years back for a new door, and now, today - the opener ; wouldn't hesitate to use them again, or refer them to others.
Sherrie and alan Lawson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Saint Louis, MO
In addition to the broken garage door, the bearing flanged ball, 2 bearing plates and cable were replaced. I give the repair man Chris 5 stars but I only give Precision Door 4 stars because I think that with all the work that I was charged for it seems like the service call charge should not have been applied.
Harry Claywell
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Saint Louis, MO
How easy was that. Called, the technician arrived the next day to complete the repair. Great Price, Great Service Thanks Precision
Fritz Zeagel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Saint Louis, MO
By far the best service at the most reasonable price. We had an emergency garage door repair on a Sunday and they arrived within 2 hours made the repair at an amazing price!!! They have made me a life long customer and we will be recommending them to all of our friends. The serviceman was on time and even called prior to arrival to let us know he was coming. Great service, great company!!!
Corey M
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Saint Louis, MO
Gentleman came out. Vrey nice guy. Looked at the door and was rather in shock at the size. He tried to bend a couple things, told me it was a special order to fix and nothing he could do. Was so amazed by the size of the door he called his manager to discuss. Charged me $60 and left 30 min after he arrived. I fixed it 5 min after he left. $60... Oh well. Perhaps he "loosened it" for me. :)
Jay Kelley
Response:
Hello Jay and thank you for letting us know your situation. I have alerted Ron,our new Residential Manager, to reach out to you to find a solution that works for you. Please feel free to call us back to discuss at any time. Thank you and take care
The Precision Team
Comment:
Actually I wanted to post a follow-up but never was able to find the site after the review! I WAS contacted by the service manager who took care of everything and left me a happy customer. Not everything goes perfectly and I understand that. What mattered is that the company is honest, and in the end was very fair and professional.
Jay Kelley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Saint Louis, MO
Great technician good product great price
Bill Schneider
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Saint Louis, MO
Prompt, excellent service. Joel solved problems and gave us an inspection that was great.
Jesse & janet Susi
Service Provided:
Garage Door Repair
Product:
With 60904 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Tim Ewing, Sean Patty, and Clark Wolfsberger
Precision Garage Door of St. Louis
938 St. Louis AveSt. Louis MO, 63088
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