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Precision Garage Door of Pittsburgh

Has Received 2 Reviews in:

Karns City

Average Rating: 4.50


Precision Van

Broken Garage Door Spring Repair

12/19/2018

Karns City, PA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had confirmed repair date; tech did not show. No communication from company as to reason. Next day I called 2 times, then appointment rescheduled and repair completed. Learned that little to no communication occurred between tech, call center, service center. Satisfied with work after confusion.

David Griffith


Response:

David - Thank you for taking the time to respond to our customer satisfaction survey. We aim to achieve 100% customer satisfaction and regret we missed our mark. We apologize for our poor communication and regret we didn’t contact you as soon as we were notified our service technician was unable to complete his scheduled workday because he had fallen ill. We will use this experience as a teaching opportunity with our team so that we will better serve our customers in the future. Thank you for your patience and flexibility in allowing us to reschedule with you. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

11/28/2018

Karns City, PA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job removing and replacing garage door and installing new opener. Also did a good job explaining how the new equipment works

David Griffith

Service Provided:

Install Garage Doors

Product:

Garage Doors

Our Average Rating

With 65732 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

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Precision Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Dan Desantis

Precision Garage Door Service

603 Parkway View Dr.
Pittsburgh PA, 15205
We Fix Garage Doors Right Springy

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