Precision Garage Door of Greenville
Has Received 10 Reviews in:
Inman
Average Rating: 4.60
Broken Garage Door Spring Repair
Inman, SC
I had a (1) spring break and needed it changed. I was told of the $59 service call. When the tech arrived, I was told the service call fee was for him to come out and assess the situation. I saw the spring break, knew the spring had broken and could visibly see the spring was broken and explained that to them when I originally called. I was then quoted $280 for one new spring, which included installation but did not include the service call fee. They then quoted $120 if I chose to have the second spring replaced at the same time. (How are the prices so different?!?) I checked 3 sources online and the HIGHEST price I found for the springs was $90, but found them as cheap as $70 FOR TWO SPRINGS and the bars to tighten them!!! I called another local company just for a quote and was told $179 installed! I was GROSSLY OVERCHARGED for the parts and installation! I was charged $339 (minus $15 for a military discount) to have one spring replaced! I was referred to call back to the office for my complaint which the lady told me she was not aware of costs that it was set by the tech. This is the LAST time I will do business with this company as I was completely taken advantage of in my situation. Look elsewhere folks and save a ton!!!
Nic Carracino
Response:
Nic – Thank you for reviewing our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue, as well as your patience and flexibility in allowing us to return. We trust everything has been completed to your satisfaction. Our customers have often shared with us that they find additional value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. It’s also a widely recommended safe practice to hire a professional when replacing torsion springs because these systems are under a tremendous amount of tension and can be dangerous to work on or otherwise repair. We certainly appreciate your business and regret if our recent repair may have exceeded your anticipated budget. We look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Inman, SC
Had used them before.
George Sellers
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Inman, SC
This is the kind of company you want to do business with. They were prompt, effective, honest and affordable. My technician, Michael, was in and out in less than an hour and my garage door works great.
Ronald Duke
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Inman, SC
Michael, our technician, was on time, courteous, professional and efficient. We could not be more pleased with the service and product we received.
Roberta Gauthier
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Inman, SC
The technician was prompt, courteous and professional. He did not try to sell me something that I did not need and I respect that.
Jane Lewis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Inman, SC
Technician was very professional and fixed problem with safety issue quickly.
Robert Fowler
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Inman, SC
Excellent Experience! Michael and Michael came out on time as scheduled. They called 30 mins prior to tell me they were on their way. They were very professional, courteous and friendly. They patiently answered all of my questions while diagnosing the problem and explained everything clearly along the way. My repair had a few snags due to age of the system, but they stayed for three hours to make sure the job was done and all was working properly. You cannot go wrong with this company in my experience. Especially if you ask for the TWO MICHAELS!! Highly recommended.
Scott Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Inman, SC
Adam called ahead to announce his arrival time. Showed up on time, was cordial and knowledgeable. Got my 20 year old door working in short order. Enjoyed my conversation with him. Will use Precision again, if and when needed. Thanks again
Bob Wall
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Inman, SC
Could not be more pleased from beginning to end. I called and spoke to Holly who made the appointment. Installer(John) arrived and installed a new belt drive unit for my garage door and within an hour was completely done. I highly recommend Precision Door Company!
Steve Catto
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Inman, SC
Wonderful, prompt service! I would recommend this business to everyone!
Missy Mcmathon
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Rich Battistini
Precision Door Service of Greenville
340 Frey Creek RoadSpartanburg SC, 29301
