Precision Garage Door Service Of Desoto

Great team of people and always on time! Have provided great service and installation

I will highly recommend doing business again with this company. Communication was clear and consistent all the way up to the point of service tech showing up to my door. My service guy, Evan is honest, courteous, and professional service tech. He was reasonably quick given the amount of work he had to do. He recommended a “rebuild” given my house is from the 1950’s and the previous home owner barely did any upkeep. The garage door itself is from the 90’s. I initially knew it was going to need a lot more work other than realignment and lubricating the moving parts but didn’t know what to expect. Evan did a full survey within 15 minutes. Made a list of everything it needed, broke it down to me in order of priority (in case I didn’t feel comfortable doing all the work in one go), he didn’t try to upsell me on anything I didn’t need like a whole new garage door or new garage door opener ($$$$) he made it easy to make a no pressure decision on the spot. He listed everything out in front of me in real time on his iPad. All the parts I needed he had them ready on the service truck so no running around trying to finds parts or special ordering anything and coming back at a later time. Once the work was done looking at the parts and craftsmanship, everything is quality. I understand now how they back up a 5 year warranty on parts and labor. Thanks Precision garage door and Evan! You got a life-long customer now!

Quick appointment. Technician was great and installation was done with care.

Great Customer Service Tony Mendoza provided excellent customer service. He was very knowledgeable about garage door mechanisms and clearly explained which parts needed to be replaced. He also worked with me on the pricing and understood that I needed to stay within my budget. I decided to remove a few items from the recommended work to make the cost more manageable. Tony was still able to get my garage door tracks straightened, replace the roller cables and wires, and replace the garage door tensioner bar. I really appreciate Tony’s professionalism, expertise, and willingness to work with my budget. He did a great job, and I would definitely recommend Tony to anyone needing garage door repairs.

First time using Precision garbage door company. I was well pleased with service. Same day service, repairs I needed done timely and affordable price. Well pleased. The serviceman Gilbert I would rate him a 10.